Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers for Capri Salon & Spa in Cicero, IL, average 4.7 stars from 56 reviews, highlighting punctual service, friendly staff, and clean environments. Clients frequently praise the quality of haircuts, coloring, and manicures, noting that staff listen to requests and provide detailed aftercare instructions. However, one recurring criticism involves a severe hair damage incident during a dyeing process, where the client alleged the owner left bleach on for three hours and failed to take responsibility for the resulting burns.
Data from Google, last updated November 10, 2026.
56 Google reviews we collected
Phrases our text analysis found in 34 written reviews
How often each topic comes up in the written reviews
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great bob haircut by the stylist and excellent service.”
“Miguel is very kind and takes the time he needs for each of his clients.”
“Highly recommend to anyone looking for quality and consistency!”
“He made sure to explain everything that I needed to know about what I wanted.”
“Parker’s service was punctual and my hair came out flawless and absolutely perfect.”
“This place is worth every penny, you won't regret it!”
“She was really nice and was honest about what hair cut was right for me.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.7 ★★★★★ 56 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Te atiende gente sin mucha experiencia y te cobra como estilista profesional
Buen corte bob por parte de la chica estilista y buena atencion. Miguel fue muy amable y social tambien. Flor tambien muy amable. Buen ambiente. 10/10
Parker Jean is AMAZING!!!!!!! First, I had a wonderful experience at the salon. All of the girls were SO welcoming and I was treated like royalty! They give you GOOD complimentary snacks and offer a latte bar! Parker’s service was punctual and my hair came out flawless and absolutely perfect. I was worried about going dark after being blonde for so long, but she made me feel comfortable and was very intentional about how she was going to make the change as easy as possible for me! She takes pride in her craft and it truly shows. Highly recommend to anyone looking for quality and consistency!!!! 10/10!!!
Super buen servicio !!!!!
He venido aquí algunas veces y normalmente la experiencia es buena, pero hoy sentí que no me escuchaban y me hicieron un corte de pelo y un estilo que no quería para nada. Después de pedir un corte a los hombros con algunas capas, me dieron un corte prácticamente sin textura. Y después de decir que no me aliso el pelo, me dijeron que lo hacían para comprobar si el corte estaba parejo para luego cobrarme más por "peinarme" y que si quería "añadir más capas" volvería otro día para arreglarlo cuando ya estaba allí, así que no tenía sentido. Buscaré otro lugar. I’ve come here a few times and usually the experience is a good one but today I felt like I wasn’t listened to and was given a hair cut and a style I did not want at all. After asking for a shoulder length cut with some layers, I pretty much got a cut with no texture. And after saying I don’t straighten my hair they tell me they’re doing so to check if the cut is even to later be charged more for “styling” my hair and being told if I want her to “add more layers” to come back another day to fix it when I was already there so it made no sense. I’ll be seeking a new place
My perm was excellent. Great service.
Great experience! Staff is friendly and listens to your request. Clean and comfortable environment! Don’t go anywhere else for your hair needs
Miguel is the best and so talented! Definitely recommend! Every visit my hair is healthier and grows faster and I believe it’s his positivity and the fact that he enjoys what he does.
Muy bueno
Fantastic service!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts