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Care Placement

5.0 ★★★★★ · 53 Google reviews · 5 photos
Social services organization · National City, CA

Care Placement at a glance

Google reviewers rate Care Placement five stars based on fifty-three reviews, with the owner responding to eighty-three percent of comments. Clients describe the agency as helpful in locating assisted living, board and care, and hospice facilities, often highlighting quick response times and the provision of multiple options within specific budgets. Recurring themes include compassionate communication, detailed resource lists, and efficient navigation of urgent placement situations following hospitalizations. No common criticisms appear in the provided excerpts.

  • Google rating: 5.0 out of 5 from 53 reviews (100% five-star).
  • Reviews on this page: 53 Google reviews (49 with written comments, 1 with photos).
  • Owner responses: the business replied to 83% of reviews.
  • Most recent review: September 13, 2026.
  • Service: Memory Care Facility serving National City, California.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

5.0
★★★★★
53 reviews on Google
5★53
4★0
3★0
2★0
1★0

Reviews from Google, shown as published (original wording, unedited).

Amielle Moyer2 reviews
★★★★★

Mike Ortman’s guidance, expertise, and compassion provided me with the clarity and direction I needed to situate my elderly father. I highly recommend him and Care Placement.

Review from Google · view on Google
William Biggs14 reviews
★★★★★

Mike & Jaden from Care Placement were recommended by the team at UCSD Jacob’s Medical Center. Mike & Jaden made the process of finding the perfect community for my mom a smooth and considered process…they were simply amazing!! Many thanks!

Review from Google · view on Google
Paul SanGiorgio3 reviews
★★★★★

Shauna and the team at care placement helped me find an assisted living facility for my uncle after he had been placed in a nursing facility following a hospital visit. We did not have much time to find a place, visit, and reserve it but Shauna worked quickly and efficiently to help us sort through different options and make a decision quickly. We were able to complete the entire process in less than two weeks thanks to Shauna.

Review from Google · view on Google
Deborah Bridge8 reviews
★★★★★

Michael and Sayra were fantastic! I really needed to find a new place for my dad ASAP. I talked with Michael and by the end of the day he had three places for me to look at. I was very appreciative since the place he was currently living was just not a good fit for him anymore! Thanks! You two made a potentially stressful situation so easy for me!!

Review from Google · view on Google
Krista HLocal Guide · 14 reviews
★★★★★

IMMEDIATE SUPPORT! Absolute life savers! Shauna navigated us through the worst days and weeks of trying to secure a home for our loved one. She was incredibly knowledgeable, supportive, gracious and kind. She gave us exactly the advice and assistance we needed and in a very timely manner. We would have been lost without her guidance and resources! We are beyond thankful for her help!

Response from the owner · 4 months ago

Thank you for your kind words. We are glad to hear that Shauna was able to help your family through a difficult time.

Review from Google · view on Google
Michelle Brown2 reviews
★★★★★

I enjoyed working with Mike from CarePlacement. He and his team helped me select an assisted living facility for my mother. We wanted a place that had good food, and was close to where I live. Sayra, Mike’s assistant, emailed me a matrix chart with at least 5 choices within our price range. The chart was very detailed, with the addresses and phone numbers for each facility, contact person information, estimated price information, as well as a brief description of the facility. It was awesome! Mike encouraged us to tour our choices - we decided to look at three facilities. When we were still having trouble deciding, (and because food was such a big factor) he said to ask to eat lunch there! I never would have thought of that. That really helped us choose our favorite. The facilities were very accommodating and we were able to get individualized ideas of what kind of experience my mother would have if she lived at each one. All through this process, Mike checked in with me by phone, letting me know that he was there if I needed any further support. Helping elderly parents to age safely and happily as their abilities begin to decline is a stressful and emotional experience. It was comforting for me to know that Mike, Sayra, and Care Placement had my back!

Response from the owner · 6 months ago

Thank you for your feedback. It sounds like Mike had some great advice. We're so glad that the Care Placement team was able to help your family through a stressful time. We wish you and your mother all the best.

Review from Google · view on Google
Yami Martinez3 reviews
★★★★★

I can’t say enough good things about Mike Ortman! He went above and beyond to help us during our search and made the whole process so much easier. He was always responsive, informative, and genuinely cared about finding the right fit for us. Even though we chose a different option, I’m so thankful for his help. I would absolutely recommend him to anyone!

Response from the owner · 6 months ago

Thank you for your kind words. We are glad to hear that Mike left a good impression. We wish you all the best.

Review from Google · view on Google
Christina Stephens4 reviews
★★★★★

What an amazing experience. Mike and his team made it a very easy fast process. Giving us options and staying under budget!! Thank you again for all your do.

Response from the owner · 6 months ago

So glad to hear that Mike and the Care Placement team were able to help you and your family.

Review from Google · view on Google
Grant Morgan (Testa Dura Fishing)3 reviews
★★★★★

After a medical incident with my father, Michael Ortman and his team at Care Placement took an immediate role as an advisor and advocate for our family. His deep knowledge of the field of providers and ability to quickly make contact/gather pricing based on our requirements while also protecting family/contact details was a time saver I don't think I can even begin to estimate. The compassion the team provides, all the way thru to the follow up calls after placement provided my family with the piece of mind that we really needed in placing my father in the right place.

Response from the owner · 6 months ago

Thank you for your kind words. We are so glad to hear that Michael and the rest of our team were able to help your family in this stressful time. May things continue to go well for you all.

Review from Google · view on Google
The FLD Group4 reviews
★★★★★

Our family worked with Jason Botten and we could not be happier. We were in a difficult position as our mom needed help and could not go back home after her hospitalization and rehab. Jason really listened to our wishes and provided us with resources and options. I really do not know what we would have done without Jason’s assistance. He even took the time to speak with my mother and informed her on all the positives she would experience in a senior community. Thanks Jason for all your help!

Response from the owner · 8 months ago

We are so glad to hear that Jason and the Care Placement team were able to help your family in a difficult time. Thank you for sharing your kind words.

Review from Google · view on Google

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