Google reviewers rate Carefree Windows 4.8 out of 5 based on 89 reviews, with the owner responding to 35 percent of them. Customers frequently praise the company for punctual arrivals, professional communication, and affordable pricing for interior and exterior window cleaning, gutter maintenance, and power washing services. Recurring themes highlight thorough results and courteous technicians. A common criticism involves a long-term customer who claimed the company dropped their account due to specific window types, while other low-star reviews cite unreasonable price increases and unsafe driving practices.
Google rating: 4.8 out of 5 from 89 reviews (94% five-star).
Reviews on this page: 89 Google reviews (70 with written comments, 1 with photos).
Owner responses: the business replied to 35% of reviews.
Reviews from Google, shown as published (original wording, unedited).
KB
Kathie BoughLocal Guide · 10 reviews
★★★★★
⭐⭐⭐⭐⭐ Absolutely incredible results! We had our interior and exterior windows, tracks, and screens cleaned, and I honestly cannot believe the difference. With windows this tall, there was no way we could ever get them this clean ourselves! I don’t think we realized just how much they needed a good cleaning until we saw them sparkling like brand new. The screens look brand new, too!
The employee who came out was super nice and did a phenomenal job. The entire experience exceeded our expectations, from the customer service to the quality of the work. It’s not often you’re this impressed with a service, but they absolutely knocked it out of the park!
We will definitely be using them again and recommending them to anyone who needs their windows cleaned. If you have large windows or windows that are difficult to reach, these are the people to call! 🙌🏻
Response from the owner · 13 hours ago
Thanks so much for your 5 star review!
We are so glad that we were able to exceed your expectations! We appreciate that you took the time to share your experience. We look forward to working with you again in the future!
Thanks again,
Steve Lapp - President
My windows sparkle! The young man who came to my house was polite and professional. I do like that you can just have the outside done or inside/outside. I also have my screens washed. The price is great for the excellent service.
We used Carefree Windows before an event at our property, and they did an amazing job. They cleaned windows at several of our homes and guest properties and also power washed around our pool area. Everything looked spotless.
Steve and his team were professional, kind, and very easy to work with from start to finish. Communication was great, the process was simple, and the quality of work was outstanding. We would absolutely recommend them.
Wow, we are opening and new store in Belvidere and there was the usual construction grit, paint and dirt. Too much for us to handle and do well. The tech was great, and did an absolutely super job. The windows are so clean, it doesn't even look like we have windows. Thanks for doing what we couldn't ourselves. Thanks for doing such a great job.
Price assessment: Great price
Response from the owner · 7 months ago
Thanks so much for the 5 star review Tom! We are so glad the window cleaning met your expectations!
We look forward to serving you again in the future!
Carefree does our windows and has always done a great job. This time I needed a large chandelier in a two story front hall cleaned. Hunter did the work and did an amazing job. His work ethic and attitude were outstanding. Would highly recommend Carefree Windows !
Price assessment: Great price
Services: Service not listed
Response from the owner · 10 months ago
Thanks so much for such a kind review! So glad you are happy with the results on your chandelier! I will be sure to let our technician Hunter know!
Let us know if you need anything else!
I have had Carefree windows for 2 years beginning in the summer.
Very pleased with their service and the care the serviceman takes when cleaning the windows. Cheryl A. Marshall
