Reviewers praise the clinic for its compassionate staff, thorough examinations, and punctual appointments, noting that the smaller office environment helps reduce pet stress. Many highlight the friendly communication and affordable pricing, with some clients having used the practice for decades. However, a few low-star reviews cite issues with online order processing delays and inconsistent pricing, while one customer noted the clinic was closed during stated business hours.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
The attention paid to my cat was both professional and exemplary. My cat was relaxed during the entire process so much so that he purred while being examined.
Hi John, thank you for your kind review! We’re so happy your cat felt relaxed and comfortable during the visit — hearing he purred through the exam truly makes our day! 🐱💙
We live in Trenton and go to see Dr. Carlton in Jackson because he is so amazing with our German shepherd. Our boy has been to at least 2 other vets and none have been able to keep him calm and happy like Dr. Carlton has. I brought a huge German shepherd and a one year old baby with me and the entire visit was a very easy 15 minutes. He’s also very thorough and compassionate.
Thank you so much for your kind words, Rachel. We’re happy to hear your experience met your expectations and that you felt supported throughout your visit. It means a lot to be part of your dog’s care, and we look forward to being here whenever you need us!
Always a good experience with Dr Dave and his girls
Friendly, knowledgeable, and punctual. Clearly cared for the well-being of my dog, made sure I had an opportunity to ask questions, and didn't force any "extras". Definitely found a good veterinarian here.
Thank you for your kind review! We look forward to caring for your dog again!
I am Linda Coman. I can't say enough about Dr.Carlton and his staff. I moved to Tennessee 5 years ago ,and have been to my share of Veterinarians..but none really met up to my expectations . Personality and kindness to my "Kids" has always been my top priorities for a Veterinarian. Dr.Carlton hands down fit the bill!. He actually really cares! I asked the Good Lord to please lead me to the right one this time.I wish I would have done it alot sooner. Thank you Jesus!! Surrey and our newly adopted "Smitty" are in good hands.
Thank you so much, Linda, for sharing your experience. We’re truly grateful you found the compassion, kindness, and care you were looking for, and we’re honored to be trusted with Surrey and sweet Smitty. Your words mean a great deal to our entire team, and we’re so glad you feel confident your pets are in good hands. 🐾
Very clean facility! Friendly knowledgeable staff. Dr Carlton just amazing treated my old sweet girl very gently .
Thank you for your kind review and for trusting us with your pet!
Wonderful people with true hearts of gold. It feels wonderful to know that they are taking care of my pups!
Thank you so much for your kind review! Thank you for trusting us with your pet's needs.
Love Carlton Animal Clinic!! Dr. Dave, Beth, and Tiffany are the best! You can tell they know what they’re doing and have a genuine love and concern for my fur baby - Starr Dog Brown. I highly recommend them for any vet services you may need.
They were all very kind, professional, compassionate, caring & you can tell they have a soft heart when it comes to animals & your pets, from Dr Carlton to his Staff. Dr Carlton is very thorough with his exams & I appreciate that. You don’t feel like you are just a # when you visit.
Thank you for your kind words and for trusting us with your pet's care!
The atmosphere is very welcoming to both pet and owner the staff is passionate and very professional.
Thank you so much for this lovely review, Drakkar! We appreciate you taking the time to share your positive experience with us!