Emma White6 reviewsTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlebest roofing ever
Carolina Roofing Pros LLC
4.9 ★★★★★ 104 Google reviews · 24 photos
98%five-star reviews
83%reviews answered by the owner
Oct 2026latest review
Carolina Roofing Pros LLC at a glance
Google reviewers rate Carolina Roofing Pros LLC 4.9 out of 5 based on 104 reviews, with the owner responding to 83 percent of them. Customers frequently cite punctuality, professional communication, and reasonable pricing for services including roof replacement, siding repair, and leak detection. Staff are noted for using thermal imaging to identify issues and coordinating with insurance companies. One low-star review criticized the company for being less responsive than expected and questioned their local status due to a distant office location.
- Google rating: 4.9 out of 5 from 104 reviews (98% five-star).
- Reviews on this page: 104 Google reviews (80 with written comments, 5 with photos).
- Owner responses: the business replied to 83% of reviews.
- Most recent review: October 21, 2026.
- Service: Gutter Installation Service serving Rock Hill, South Carolina.
Data from Google, last updated November 3, 2026.
Star ratings
104 Google reviews we collected
- 5 stars10298%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 80 written reviews
- Praise15698%
- Complaints32%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3421%
- Quality & results3220%
- Speed & response2616%
- Would recommend2616%
- Price & value2113%
- Honesty & trust117%
- Communication96%
What customers talk about
We read 80 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very knowledgeable, professional, honest and delivered excellent customer service.”
“Jeff and his team did amazing work at my parents house replacing the siding and some additional work after a house fire.”
“Thank you to the front desk girl Grace for me getting schedule so quickly!”
“…ina Roofing Pros LLC for future work and repair on my home, and will highly recommend their services within my network.…”
“Their cost was reasonable and services very professional.”
“My roof honestly looks better than my neighbors that used other contractors.”
“They even followed up the next day to make sure I was happy.”
People customers mention
- Jeff 9 reviews
- Jacob 6 reviews
- Grace 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 104 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
tyra10 reviewsTotal number of Google reviews tyra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeffrey arrived to asses the siding on my home. He was very knowledgeable, professional, honest and delivered excellent customer service. Because of my experience with him, I will now use Carolina Roofing Pros LLC for future work and repair on my home, and will highly recommend their services within my network.
Response from the owner · 3 months ago
Thank you Mrs. Tyra for your review. We look forward to serving you.
Karen ChristianoLocal Guide · 14 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent job done. And it was done a lot quicker than I thought. I love my new roof.!!
Response from the owner · 7 months ago
Thank you so much Karen. We love that you are happy with your new roof and enjoyed working with you through the process.
gregory stalling2 reviewsTotal number of Google reviews gregory has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDue to the snow over the past 2 weeks the first part of the repair was slow but the work was done quite well. The gutters went quickly and beautifully.
Response from the owner · 8 months ago
Thank you Mr. Stallings. We appreciate you and your business. We are always here when you need us.
Danielle CruzLocal Guide · 35 reviewsTotal number of Google reviews Danielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat customer service. Grace was informed and courteous, answering all my questions with a smile through the phone. I'd recommend Carolina Roofing Pros to everyone, cause she offered excellent customer service care.
Response from the owner · 9 months ago
Thank you so much for the 5-star review, Danielle! ⭐️ We truly appreciate your kind words about our customer service. Grace takes pride in being helpful and informative, and we’re so glad she was able to answer all your questions and make your experience a great one. Thank you for recommending Carolina Roofing Pros LLC—we truly appreciate your support!
Marie1 reviewTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHighly recommend! Honest company
Response from the owner · 9 months ago
Thank you so much for the 5-star review! ⭐️ We truly appreciate your recommendation and are grateful for your kind words about our honesty. It means a lot to our team—thank you for choosing Carolina Roofing Pros LLC!
787 Studio1 reviewTotal number of Google reviews 787 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI called different companies to come out and take a look at my roof and siding, none show up besides Carolina Roofing Pros LLC with a great estimate! Thank you to the front desk girl Grace for me getting schedule so quickly!
Response from the owner · 9 months ago
Thank you so much for the 5-star review! ⭐️ We truly appreciate you giving us the opportunity to come out and take a look at your roof and siding. We’re glad we could provide a timely visit and a great estimate. I’m happy to hear scheduling was smooth and efficient—our team works hard to make the process easy from start to finish. We look forward to working with you!
Dakota Clendenin10 reviewsTotal number of Google reviews Dakota has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHunter was very prompt he inspected our roof for a leak and found a hole in the roof from a stray bullet that fell out of the sky from someone shooting straight up. He was able to get a technician out the next day to make repairs!
Response from the owner · a year ago
Thank you for sharing your experience! We’re glad Hunter was able to quickly identify the issue and get the repair taken care of right away. Our team takes pride in providing prompt, reliable service, and it’s great to hear we were able to help restore peace of mind for your home. We truly appreciate your trust in us!
Yvonne Rainey1 reviewTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey came and looked at a loose piece of siding for me and was nice enough to clip it back in place while here and didn't charge me anything since there was no materials needed!
Response from the owner · a year ago
Thank you so much for the kind words! We’re always happy to help with the little things when we can, and we’re glad we could get that siding clipped back in place for you. We truly appreciate your support and 5-star review!
Zoie roberts3 reviewsTotal number of Google reviews Zoie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJeff and Hunter came to my house after several other roofing contractors came and tried to fix my roof leak but the others were unsuccessful in fixing the leak. Jeff and hunter used a thermal imaging camera to identify the exact location of the leak and were able to get my roof repaired the next day after it stopped raining. We have had several more days of rain after the repairs were made and the leak is fixed!!!
Response from the owner · a year ago
Thank you for sharing your experience! We’re so glad Jeff and Hunter were able to track down the leak and get it taken care of quickly. It’s great to hear the repair has held up through the rain—your peace of mind is exactly what we aim for. We truly appreciate your 5-star review!
Business details
- Phone: (803) 903-3161
- Website: carolinaroofingprosllc.com
- Service area: Rock Hill, SC