Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%33+11.5Reliability 15%43+6.5Craft & service 20%68+13.6Value 10%49+4.9Momentum 8%9+0.7Track record 7%62+4.3Accountability 5%38+1.9Experts Score= 43Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.43SCORECarpenter Cleaning
Springfield, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 38 window cleaning services · 5.0★ from 73 Google reviews
Report card
Percentile vs other window cleaning services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and track record; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Carpenter Cleaning is better than 33% of window cleaning services.D
33
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Carpenter Cleaning is better than 43% of window cleaning services.C
43
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Carpenter Cleaning is better than 68% of window cleaning services.B
68
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Carpenter Cleaning is better than 49% of window cleaning services.C
49
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Carpenter Cleaning is better than 9% of window cleaning services.F
9
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Carpenter Cleaning is better than 62% of window cleaning services.B
62
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Carpenter Cleaning is better than 38% of window cleaning services.D
38
Reviews for your job
Customers hired Carpenter Cleaning for 6 kinds of job.
Carpenter Cleaning for window repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Interior & exterior window cleaning | 29 | — |
| Window washing | 9 | — |
| Power/pressure washing | 8 | — |
| Gutter cleaning | 4 | — |
| Rooftop/skylight cleaning | 4 | — |
| Glass & mirror cleaning | 2 | — |
