Marc Mannella8 reviewsTotal number of Google reviews Marc has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper friendly and helpful on even the smallest project! I'll definitely be back!
Carpenter Works Custom Carpentry
4.7 ★★★★★ 40 Google reviews · 10 photos
93%five-star reviews
13%reviews answered by the owner
Jun 2026latest review
Carpenter Works Custom Carpentry at a glance
Google reviewers rate Carpenter Works 4.7 out of 5 stars based on 40 reviews. Customers frequently praise the team for handling diverse projects like kitchen remodels, door installations, and custom carpentry with attention to detail, honest pricing, and professional communication. Recurring themes include reliability, thorough craftsmanship, and responsiveness to client needs. However, low-star reviews highlight a pattern of delayed project completion and a lack of follow-up communication after initial contact or deposits.
- Google rating: 4.7 out of 5 from 40 reviews (93% five-star).
- Reviews on this page: 40 Google reviews (35 with written comments, 3 with photos).
- Owner responses: the business replied to 13% of reviews.
- Most recent review: June 11, 2026.
- Service: Carpenter serving Memphis, Tennessee.
Data from Google, last updated November 9, 2026.
Star ratings
40 Google reviews we collected
- 5 stars3793%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star38%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
- Praise68100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Quality & results2029%
- Would recommend1218%
- Staff & attitude1116%
- Speed & response710%
- Honesty & trust710%
- Price & value69%
- Communication57%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Stephen and his team did an AWESOME job building out my new kitchen banquet, it is exactly what i wanted and asked for!”
“They’re my go-to for all things doors, artisan, and carpenter work.”
“Super friendly and helpful on even the smallest project!”
“His team is efficient and proficient at their craft.”
“Steve is the man, and is beyond reliable and honest.”
“Very thorough in his work, he brought his son and they were in and out with a repair done at a very reasonable price.”
“On top of all that, everyone on the team was really nice and professional and they answered all of my questions.”
People customers mention
- Steve 7 reviews
- Miller 5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 40 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Christine Dixon4 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStephen and his team did an AWESOME job building out my new kitchen banquet, it is exactly what i wanted and asked for! Beautiful craftsmanship!
- Price assessment: Reasonable price
- Services: Tile work replacement, Shelving/storage construction & installation, Cabinet painting, Remodeling
Chap1 reviewTotal number of Google reviews Chap has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat man! Great Work!
Henry Stratton2 reviewsTotal number of Google reviews Henry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSteve is the man, and is beyond reliable and honest. His team is efficient and proficient at their craft. They’re my go-to for all things doors, artisan, and carpenter work.
Stephanie Cross8 reviewsTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe've had Steve remodel our master bathroom, our entire kitchen, and lay hardwood floors in our entire downstairs, in addition to other smaller projects. Steve is one of the most honest people you will find, and his work is fantastic. He will make sure you are happy with the finished product. Beautiful work for a fair price!
Genn Phillips2 reviewsTotal number of Google reviews Genn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMr. Miller and crew did some amazing work for me, crew was polite and professional. I highly recommend them if you are looking for great reliable contractors. I am so satisfied. Thanks to you and crew.
Carrie G3 reviewsTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSteve and his team are honest, reliable and have great attention to detail. I can always count on him to do it right the first time.
Matt Nelson3 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent communication and service!
Daphne ReedLocal Guide · 21 reviewsTotal number of Google reviews Daphne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent work...highly recommend
Tinu Tapori3 reviewsTotal number of Google reviews Tinu has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have had multiple projects done at my home with Carpenter Works, and they turned out fantastic. Steve Miller has lots of experience in this field, and his work shows. His team is very skilled, detail oriented, thorough, and very respectful. I would highly recommend them, and will continue to use their services in the future.
Business details
- Address: 2277 West St, Germantown, TN 38138
- Phone: (901) 502-4589
- Website: carpenterworksmemphis.com
- Service area: Memphis, TN