Customers report the company handles carpet, rug, and upholstery cleaning with punctuality and professional communication. Reviewers frequently note that technicians are friendly, efficient, and explain their processes, resulting in clean carpets and removed odors. One recurring criticism from lower-rated reviews states that a rug was not cleaned well and did not justify the price paid, despite the worker being kind.
Google rating: 4.9 out of 5 from 62 reviews (94% five-star).
Reviews on this page: 62 Google reviews (25 with written comments, 4 with photos).
Owner responses: the business replied to 10% of reviews.
Most recent review: October 24, 2026.
Service: Carpet Cleaning serving Pasadena, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
62 reviews on Google
5★58
4★2
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
AJ
Alejandro JuárezLocal Guide · 15 reviews
★★★★★
Excellent service Jonathan is an excellent person and he did a great job
Price assessment: Reasonable price
Price: $100–150
Response from the owner · a day ago
Thank you, Alejandro! We're delighted to hear Jonathan provided you with excellent service and did such a great job. We'll be sure to pass along your kind words to him.
I loved how quick the service was, customer service is modern and quick. Our rug looks and smells like new. We had a lot of surface heavy stains and they are all gone. I did flip it and some heavier stains are still on the bottom side but for the most part what is surface level is all gone and looks like new. (This rug was heavy use and never cleaned 5+ years).The guys that came to do the job were so nice and quick.
The service was great! The workers came in introduced themselves and proceeded to start cleaning my carpet (4 bedrooms). It’s a new construction so I didn’t have any prior stains but feels good knowing the carpet is super clean!!