Google reviewers rate Carpet Cleaning Vermont 4.9 out of 5 based on 266 reviews, noting the owner replies to 95 percent of them. Customers frequently highlight punctual arrivals, clear communication, and fair pricing for carpet and rug cleaning services. Many describe the staff as professional and efficient, noting that low-water methods protect wood floors and dry quickly. A recurring criticism in low-star reviews involves unprofessional handling of repeat issues and appointment changes.
Google rating: 4.9 out of 5 from 266 reviews (97% five-star).
Reviews on this page: 266 Google reviews (187 with written comments, 2 with photos).
Owner responses: the business replied to 95% of reviews.
Most recent review: October 19, 2026.
Service: Stone Cleaning Service serving South Burlington, Vermont.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
266 reviews on Google
5★258
4★6
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
RL
Robin LaPointe5 reviews
★★★★★
My mom had a tenant with a pet that moved out and the carpet was horrendous. She also had an area rug. Jarrod went above and beyond! We couldn’t be happier with his service and all the little extras he did! My mom was so happy and she complains about everyone!
Price assessment: Great price
Price: $400–450
Services: Pet stain & odor removal, Area rug cleaning
Response from the owner · 6 days ago
We enjoyed helping your mom and hanging with the 2 little dogs. Your mom was great to work with. The carpet downstairs is doing a lot better. It had some serious issues. Thanks for the great review. Jarrod.
Great Service. On time. Friendly. Efficient. Great results. Excellent communications. I have never used low-water carpet cleaning (VLM) before. I am more familiar with steam cleaning, but I liked the fact that the carpets dry faster and that my wood floors were better protected from moisture.
Price assessment: Reasonable price
Services: General carpet cleaning, Area rug cleaning
Response from the owner · 3 weeks ago
Glad you enjoyed the service and the cleaning results. Thanks for also taking the time to leave 5 shiny stars. Jarrod.
Jarrod did an amazing job cleaning our carpets. We are moving out of town and are putting the condo on the market and want it looking it’s best. We should have been doing this on a yearly basis. I am extremely impressed with the way it turned out and he is a great guy to work with. Highly recommend!
Price assessment: Reasonable price
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 2 months ago
Thank you Scott for taking the time to leave great review. All the best with everything. Jarrod.
Jarrod and team were professional, courteous and did an amazing job on a well worn carpet. They arrived right on time with excellent communication, and price was very fair. Will use them to do our carpets from now on.
Price assessment: Reasonable price
Services: General carpet cleaning
Response from the owner · 2 months ago
Thank you John for taking the time to leave a great review. See you again when you need help. Jarrod.
