Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%95+24.8Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORECarpet Master of Tulsa
Tulsa, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 40 rug cleaning · 5.0★ from 234 Google reviews
Report card
Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carpet Master of Tulsa is better than 97% of rug cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carpet Master of Tulsa is better than 95% of rug cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carpet Master of Tulsa is better than 100% of rug cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carpet Master of Tulsa is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carpet Master of Tulsa is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carpet Master of Tulsa is better than —% of rug cleaning.–
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Reviews for your job
Customers hired Carpet Master of Tulsa for 5 kinds of job.
Carpet Master of Tulsa for upholstery cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$169–$297
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 30
All 25 Google reviews tagged “Upholstery cleaning”
E10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Been using them for years. Justin does a great job
Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Ludi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Thoroughly cleaned white carpet with very professional service.
Upholstery cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Jane14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★
Best carpet and upholstery cleaner there is.!!Justin is really good, and a pleasure!
Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Pamela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Justin Meyer always does a wonderful job on my carpets. He also does a great job on my upholstery and my drapes. I cannot recommend him highly enough! Today he cleaned oil from a treadmill out of a white carpet and leaked spinach out of my popcorn carpet in our living room. He's returning in Dec. to handle draperies & upholstery. Great job!
Drapes & curtain cleaningCarpet steam cleaningUpholstery cleaning+ Responsiveness
Gwen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★
Justin always does a great job!
Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism
Bob6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Excellent at what they do.
Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Professionalism
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Justin has been doing our carpets for years and is one of the most genuine, hard working people. He has become a friend to us and we would recommend his services to anyone.
Carpet steam cleaningUpholstery cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Christine16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Good communication and prompt. Justin is so nice and informative. Enjoyed him and thrilled with my clean rugs and chair!
General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Louise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I had an emergency and Carpet Master fit me in asap! My Carpet looks great! Awesome service!
Area rug cleaningUpholstery cleaning
K.Local Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Justin is a pro, we trust him to be in our home without supervision. He removed ground in mud out of white furniture with no water rings. He brought our messy rugs to life, even though three dogs thoroughly enjoy their time in our home! You can trust Justin to do an exceptional job.
General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
KaceyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Justin Carpet Master of Tulsa always does an incredible job. It’s worth the money every time. And cleaning solution he leaves behind is incredible I couldn’t live without it!
General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Beverly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I have used Carpet Master of Tulsa for many years and this time was excellent as usual. I would highly recommend them. Beverly
General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★
I have used Carpet Masters for years and have always been happy with my service.
Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Judy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I have used this company for years and have always been pleased with the result.
Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Punctuality+ Professionalism
Gregg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Upholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Candice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Rating only, no written review.
Upholstery cleaningGeneral carpet cleaningArea rug cleaning+ Punctuality+ Value
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Marcy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Value
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
KellieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Hayley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Price
$200-12% vs typical rug cleaning
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 38%Reasonable 62%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 55 | $126–$277 |
| Pet stain & odor removal | 38 | $126–$366 |
| Area rug cleaning | 32 | $126–$404 |
| Upholstery cleaning | 25 | $169–$297 |
| Carpet steam cleaning | 5 | $146–$309 |
