Google reviewers rate Carpet Wiser Carpet Cleaning five out of five stars based on 552 reviews, with the owner responding to 63 percent of them. Customers frequently highlight professional conduct, punctuality, effective communication, and fair pricing for services including carpet cleaning, stretching, upholstery, and tile grout. Many note the company's thorough preparation, such as protecting furniture and floors, and their ability to remove difficult stains from carpets and upholstery. One low-star review cited a lack of professionalism and poor communication skills.
Google rating: 5.0 out of 5 from 552 reviews (99% five-star).
Reviews on this page: 552 Google reviews (492 with written comments, 28 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 21, 2026.
Service: Grout Cleaning Service serving Cortland, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
552 reviews on Google
5★549
4★2
3★0
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
SS
Sharon Smith4 reviews
★★★★★
Great work by conscientious professionals. Easy to schedule and very prompt. I have used them for years and am always pleased with the results (I have older pets so extra cleaning is needed) and the courteous service. Recently, I have also had them clean larger area rugs with their pick up and delivery service.
Services: General carpet cleaning, Pet stain & odor removal
Response from the owner · 2 years ago
Hi Sharon thank you so much for taking the time to share your experience with us and the community. Please let us know what we can do for you in the future.
We love Carpet Wiser! They are very professional and thorough. We had them stretch our carpets a few years ago with great results and love using them for carpet cleaning.
Price assessment: Reasonable price
Services: General carpet cleaning, Pet stain & odor removal
Outstanding service! We are absolutely thrilled with the work done by Raul, Victor, and Tory, they were incredible. They were extremely polite, knowledgeable, friendly, and very professional.
They really take their time to ensure everything turns out as best as possible. Additionally, they strictly honored every point of the budget we discussed from day one, with zero unexpected price changes at the end. Their pricing is very reasonable and competitive compared to other companies.
Having hired two other carpet cleaning services in the past, neither left my carpets this clean or smelling so fresh. They successfully removed every single stain and applied a targeted treatment for pet owners. I have two ferrets and a cat, and they completely eliminated all odors and stains, everything is gone!
I am deeply grateful and extremely happy with the results. I recommend them with complete confidence and without reservation, and they will easily be the only company I hire from now on.
Thank you so much!
Price assessment: Great price
Price: $500+
Services: Carpet steam cleaning, General carpet cleaning, Carpet cleaning, Pet stain & odor removal
We had an excellent experience with Carpet Wiser Carpet Cleaning! They were professional, friendly, punctual, and did a fantastic job on our carpets. Everything looks fresh, clean, and like new again! They took their time, paid attention to detail, and left everything looking great. We’re very pleased with the results and would highly recommend Carpet Wiser to anyone looking for a reliable and professional carpet cleaning service!
Carpet Wiser did an absolutely amazing job on our carpets and couches. They look practically brand new which is insane because they are pretty old and are surviving 3kids and a dog. They were able to remove stains a previous company could not get out!! You will not be disappointed with Carpet Wiser!!!!
