Shawn Jackson6 reviewsTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper fast . In and out quick. Recommend
Carrier Inspection
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%33+2.3Craft & service penalty89−1.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 35 well inspectorsPosition by Experts Score among all companies we track in this category. · better than 56%
4.9 ★★★★★ 196 Google reviews · 13 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
Aug 2026latest review
Carrier Inspection at a glance
Google reviewers rate Carrier Inspection 4.9 out of 5 based on 196 reviews, with the owner responding to only 4% of comments. Customers consistently describe the services as quick, efficient, and affordable, noting that staff are friendly and professional even during busy periods. Common services include standard vehicle inspections and emissions tests. However, low-star reviews indicate occasional issues with wait times, rude interactions, and inaccurate website information regarding DOT inspection availability.
- Google rating: 4.9 out of 5 from 196 reviews (96% five-star).
- Reviews on this page: 196 Google reviews (155 with written comments, 1 with photos).
- Owner responses: the business replied to 4% of reviews.
- Most recent review: August 28, 2026.
- Service: Well Inspector serving Grand Prairie, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other well inspectors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carrier Inspection: 91/100 on this factor. Category median: 90.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carrier Inspection: 90/100 on this factor. Category median: 88.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Carrier Inspection: 89/100 on this factor. Category median: 97.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Carrier Inspection: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carrier Inspection: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Carrier Inspection: 33/100 on this factor. Category median: 82.D
33
Bar = this company · dark tick = category median.
Star ratings
196 Google reviews we collected
- 5 stars18896%
- 4 stars42%
- 3 stars00%
- 2 stars00%
- 1 star42%
Praise vs complaints
Phrases our text analysis found in 155 written reviews
- Praise29399%
- Complaints21%
Topic share
How often each topic comes up in the written reviews
- Speed & response10134%
- Staff & attitude9833%
- Would recommend3412%
- Quality & results3111%
- Price & value176%
- Honesty & trust124%
- Communication21%
What customers talk about
We read 155 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The gentleman was very helpful, services was very quick with no waiting time.”
“The gentleman that helped me was very polite and genuinely a great person.”
“Highly recommend to my fellow Americans (my neighbors)!”
“Just got my emissions test completed here and received exceptional service.”
“Their commitment to customer satisfaction and fair pricing truly stood out.”
“Professional Reliable Courteous Hard Working Answers their own phone.”
“The team was knowledgeable, detail-oriented, and kept me informed throughout the process.”
People customers mention
- Haidar 7 reviews
- Alabedy 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
PatriciaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This was my first time here, seen the reviews online with high ratings and recommended. The gentleman was very helpful, services was very quick with no waiting time. I'll definitely be coming back here again.
JLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Just got my emissions test completed here and received exceptional service. This shop is clean, organized, efficient and high caliber. Highly recommend to my fellow Americans (my neighbors)!
ClintLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
They either have to be really really good or really really for me to leave a review. This place was great! The gentleman that helped me was very polite and genuinely a great person. I'll be coming back for sure.
SamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
We’ve been taking our family vehicles here for three years and have been really happy with the speed, efficiency and cost of the service.
Camilo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Quick easy and very friendly and welcoming. Been coming here multiple years for inspection and it is always great service!
LilsLocal Guide · 157 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
This place is quick, efficient and welcoming! The man was really kind helpful and quick! We’ve been coming to this place for a few years and also the price is wonderful under 20!
Photos
Customer reviews
4.9 ★★★★★ 196 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Patricia DeanLocal Guide · 16 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis was my first time here, seen the reviews online with high ratings and recommended. The gentleman was very helpful, services was very quick with no waiting time. I'll definitely be coming back here again.
ElvinLocal Guide · 10 reviewsTotal number of Google reviews Elvin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleService very good and fast
Viju Cherian5 reviewsTotal number of Google reviews Viju has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis guys are good, they know what they doing!
J WLocal Guide · 64 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJust got my emissions test completed here and received exceptional service. This shop is clean, organized, efficient and high caliber. Highly recommend to my fellow Americans (my neighbors)!
Clint WolfLocal Guide · 22 reviewsTotal number of Google reviews Clint has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey either have to be really really good or really really for me to leave a review. This place was great! The gentleman that helped me was very polite and genuinely a great person. I'll be coming back for sure.
Gabs M4 reviewsTotal number of Google reviews Gabs has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy favorite place for an inspection! In and out in no time!
Sam DymowLocal Guide · 14 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe’ve been taking our family vehicles here for three years and have been really happy with the speed, efficiency and cost of the service.
Camilo Del Villar3 reviewsTotal number of Google reviews Camilo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick easy and very friendly and welcoming. Been coming here multiple years for inspection and it is always great service!
Lils CvLocal Guide · 157 reviewsTotal number of Google reviews Lils has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is quick, efficient and welcoming! The man was really kind helpful and quick! We’ve been coming to this place for a few years and also the price is wonderful under 20!
Response from the owner · a year ago
Thank you, we appreciate your business 🙏
Business details
- Address: 3705 S Carrier Pkwy, Grand Prairie, TX 75052
- Phone: (972) 642-5100
- Website: chp.ca.gov
- Service area: Grand Prairie, TX