Google reviewers rate this shop 4.9 out of 5 based on 1170 reviews, frequently praising quick turnaround times, fair pricing, and proactive communication regarding repair status. Customers often note that the staff is friendly and that vehicles are returned in clean condition. However, low-star reviews highlight recurring issues with inaccurate posted operating hours, a fee charged for estimates, and isolated instances of poor communication or unexplained vehicle damage during the repair process.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
This place needs to work on their hours of operation - they close early & open late (Upon what they post on their information.) We have arrived on time and they’re closed earlier than stated ? No notice or anything! Had an appointment and they ignored it! If I were you - I’d go somewhere else rather than here. They don’t care about their work, they’re selfish. Lousy to say the least.
They were very accommodating,. Got me in the same day I called for an estimate and parts in two days. Friendly staff and kept me up to date on the service. Top notch auto body repair!
Was completely amazing super nice atmosphere, had great reasonable prices and willing to work with me. Was in a tight situation, 10/10 will recommend. I will be coming back for my future needs!!!!!!
Hi, Khyre’s Life Facts Gang! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Great service and excellent work repairing my bumper!
Thanks for taking the time to leave us a positive review, Somayeh Aliebrahimi! Your feedback means a lot to us at CARSTAR IGear Auto Body & Frame, and we're glad you're satisfied with the work done on your vehicle.
Excellent customer service! Excellent body work! Excellent paint job!
Thanks for the positive feedback, Renee McCarthy. We're happy to hear you had a great experience at CARSTAR IGear Auto Body & Frame!
Got everything done fast and quick, nice people and great prices! John is the man!
Thanks for taking the time to leave us a positive review, tashawna! Your feedback means a lot to us at CARSTAR IGear Auto Body & Frame, and we're glad you're satisfied with the work done on your vehicle.
Wow. They did such a fantastic job. Truck looks perfect and they detailed the cab also. This was the best decision I’ve made.
Thanks for sharing your positive experience, michael Pasela! We strive to be the best in the business, and we're glad to hear we accomplished that goal.
JJ and Pat were great! Quick turnaround and prices! Very helpful and nice.
Thanks for taking the time to leave us a positive review, Shellie! Your feedback means a lot to us at CARSTAR IGear Auto Body & Frame, and we're glad you're satisfied with the work done on your vehicle.
I brought my 2016 Audi Allroad to Carstar, and JJ was fantastic from start to finish. He gave me an upfront estimate at an exceptional price, and my car was ready within just a week. The work was incredible—it genuinely looked brand new. The paint job was flawless, and he even took care of a few additional areas. To top it off, my car looked like it had just been professionally detailed when I picked it up. I was so impressed by the customer service, quality of work, and reasonable pricing. I’ll absolutely be going back to Carstar for any future car needs and would highly recommend them!
Hi Mia Spencer, thank you so much for the positive review! We're glad you had a great experience at CARSTAR IGear Auto Body & Frame. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
I had an excellent experience with CARSTAR IGear Auto Body & Frame! They did an amazing job repairing the large dent in my vehicle, and I couldn’t be happier with the results. The quality of their work exceeded my expectations, and my car looks great. Their customer service was also outstanding. The team was professional, courteous, and attentive throughout the process. I truly appreciate their hard work and attention to detail. I highly recommend CARSTAR to anyone looking for quality auto body repairs and excellent customer service. Thank you for doing such a wonderful job!
Thanks for sharing your positive experience, Karla Rodríguez! We strive to be the best in the business, and we're glad to hear we accomplished that goal.