Google reviewers rate the shop 4.9 out of 5 based on 537 reviews, with the owner responding to 86 percent of them. Customers frequently praise the quality of collision repairs, transparent pricing, and proactive communication, including progress updates and assistance with insurance claims. However, some low-star reviews cite issues such as delayed repairs, missed completion dates, and unresponsive or rude staff interactions during the service process.
Google rating: 4.9 out of 5 from 537 reviews (94% five-star).
Reviews on this page: 537 Google reviews (394 with written comments, 16 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: November 5, 2026.
Service: Auto Body Shop serving Oklahoma City, Oklahoma.
Data from Google, last updated November 10, 2026.
Star ratings
537 Google reviews we collected
4.9of 5
5 stars50794%
4 stars132%
3 stars41%
2 stars51%
1 star81%
Praise vs complaints
Phrases our text analysis found in 394 written reviews
96%praise
Praise61796%
Complaints264%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results16325%
Staff & attitude14322%
Would recommend11217%
Communication6610%
Speed & response6510%
Price & value538%
Honesty & trust416%
What customers talk about
We read 394 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Overall, a great experience and excellent customer service!”
“Horrible customer service from the git-go in my opinion.”
“The staff was knowledgeable and informative throughout the entire process.”
“This quickness to deflect responsibility was concerning and unprofessional.”
“Very good work and they handled everything would highly recommend”
“I cannot recommend this shop based on my full experience.”
“They kept me updated on the progress of the repairs and handled all the insurance adjustments, making everything smooth and hassle-free.”
“They were courteous, efficient, fairly priced, and the repair was very good.”
“It wasn’t the wait, the delays or the quality of work that was disappointing.”
“…o unexpected charges or hiccups along the way, all for a completely reasonable price.…”
“On June 16th, I visited the shop for a quote related to damage caused by Club Car Wash.”
“From start to finish, the team was professional, transparent, and truly cared about getting my car back to perfect condition.”
People customers mention
Stephanie21 reviews
Steph7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
The staff was knowledgeable and informative throughout the entire process. They kept me updated on the progress of the repairs and handled all the insurance adjustments, making everything smooth and hassle-free. The repair work was good, and I especially appreciated the extra touch of having my car cleaned and detailed before it was returned. Overall, a great experience and excellent customer service!
Price assessment: Reasonable price
Services: Painting, Body & Trim
Response from the owner · a week ago
Hi ! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
Matt JacksonLocal Guide · 44 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Jeremiah's Collision saved me from a "lemon" situation. I bought a used car (2011 Toyota Avalon Limited) and had it shipped to me in OKC, where I had Jeremiah's inspect the car. They found critical safety issues (ex: incorrect headlamps assemblies didn't work , no front impact bar, etc.). Jeremiah's gave me solid repair estimates, so I could request the out-of-state dealer pay for the issues. They answered questions from the dealer, and the dealer agreed to pay for the safety-related parts and labor in full. I also had Jeremiah's repair other minor issues at the same time, which I gladly paid out-of-pocket. The staff was always courteous with frequent communications, and they hunted down some hard-to-find parts. Jeremiah's had my back throughout, as always. (I've used them before, and I'll use them again if I ever have the need.)
Price assessment: Reasonable price
Services: Painting, Electrical, Body & Trim
Response from the owner · a week ago
Hi Kyle, thank you so much for the positive review! We're glad you had a great experience at CARSTAR Jeremiah's Collision. We're grateful you chose to bring us your business, and if you ever need our services again, we'll be happy to see you.
Chris Crowe1 reviewiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Stephanie and her team once again delivered professional, excellent customer service with my 2026 E 350 Mercedes, just as they did during COVID with my Genesis 80 Turbo. A great team and truly nice humans, always so kind!
Price assessment: Reasonable price
Services: Painting, Body & Trim
Response from the owner · 2 weeks ago
Thanks for taking the time to leave us a positive review, Chris! Your feedback means a lot to us at CARSTAR Jeremiah's Collision, and we're glad you're satisfied with the work done on your vehicle.
Cheryl Hanson9 reviewsiTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Had the best auto repair experience to date. Staff was both communicative and informative through the entire process. Repair was finished quickly and on time
Price assessment: Great price
Services: Body & Trim
Response from the owner · 2 months ago
Thanks for the positive feedback, Brennon. We're happy to hear you had a great experience at CARSTAR Jeremiah's Collision!
Cindy Schneider7 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Fantastic place to do business with. Did a phenomenal job on my car. Went above and beyond with customer service. Gave an accurate completion date. Worked closely with my insurance company while keeping me in the loop. Would use again and I highly recommend giving them a shot.
Price assessment: Great price
Services: Body & Trim
Response from the owner · 2 months ago
Hi, Dylan! Thanks for the wonderful review! We're glad to hear you had a great experience with us. If you ever need our services again, we'll be happy to welcome you back into our shop!
