Google reviewers rate Carsten Cleaning five stars based on 201 reviews, highlighting thorough carpet and upholstery cleaning with rapid drying times. Customers frequently mention punctual arrivals, clear communication, and effective removal of pet stains or odors. While some note the pricing is higher than competitors or that payment is limited to cash and checks, the overall sentiment emphasizes professional service and satisfaction with the results.
Google rating: 5.0 out of 5 from 201 reviews (100% five-star).
Reviews on this page: 201 Google reviews (194 with written comments, 4 with photos).
Owner responses: the business replied to 26% of reviews.
Most recent review: October 18, 2026.
Service: Mattress Cleaning Service serving Snohomish, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
201 reviews on Google
5★201
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
AL
Allison LeBaronLocal Guide · 14 reviews
★★★★★
L.J. For the win! This company is a little more expensive than my last carpet cleaners AND they only take cash or check but I will hire them every time from here on out. My carpets have never looked better (he was able to get tons of stains out that the last guy left) AND the carpets were dry a few hours later which is a big deal. Plus he was able to clean my very cheap polyester rug that I love very much.
Thanks L.J.
Carsten Cleaning does a phenomenal job getting rid of pet-related stains and the carpets dry so fast! He came right on time and took the time to answer a bunch of my husband's questions!
Totally impressed with the fast attentive service provided! Carpet is spotless, service was surprisingly quiet…I am so used to ear splitting machines, this was quiet and the carpet was DRY within a few hours. I will 100% be using him again!
LJ did an amazing job on our carpets. He was fast and efficient and there was very little moisture when he was done. It dried quickly and looks great. I would highly recommend LJ for carpet cleaning in Stanwood, Washington.
I've had him 4 times now. Absolutely the best carpet cleaning company I've ever used. On top of that, he is the kindest most hard working person. I feel very comfortable with him in my home and knowing he'll do a professional job.
Their tagline says it all: they're the carpet cleaner who cares. I didn't know LJ's father, but from what I hear he was a great man, and he built the rock solid foundation for what is still today an amazing company. LJ brilliantly carries that torch forward, bringing a true dedication to complete customer satisfaction on every job, and does so with a genuine care for people. I'll never use anyone else, and will continue to refer Carsten Carpet Cleaning to everyone I know!
Price assessment: Reasonable price
Price: $500+
Services: Upholstery cleaning, General carpet cleaning
LJ did an awesome job working with me on getting out new house carpet cleaned up. Was even able to do it while me and my family were out of town. Communication was great and he even left me some tips on how to keep the carpets cleaned. I plan on having him back next year for another clean.
