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Carswell Automotive

Auto repair shop · Augusta-Richmond County, GA

5.0 ★★★★★ 82 Google reviews · 24 photos
100%five-star reviews
6%reviews answered by the owner
Sep 2026latest review

Carswell Automotive at a glance

Google reviewers rate Carswell Automotive five stars based on eighty-two reviews, with the owner responding to six percent of them. Customers frequently cite the owner's knowledge, fair pricing, and quick turnaround times for services ranging from routine maintenance to complex engine repairs. The shop is noted for clear communication, honest diagnostics that often resolve issues cheaper than other shops, and professional staff who treat customers well. No recurring criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 82 reviews (100% five-star).
  • Reviews on this page: 82 Google reviews (63 with written comments, 5 with photos).
  • Owner responses: the business replied to 6% of reviews.
  • Most recent review: September 29, 2026.
  • Service: Mobile Auto Mechanic serving Augusta-Richmond County, Georgia.

Data from Google, last updated November 11, 2026.

Star ratings

82 Google reviews we collected

  • 5 stars82100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 63 written reviews

  • Praise13699%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2518%
  • Price & value2518%
  • Would recommend2518%
  • Quality & results2317%
  • Honesty & trust1813%
  • Speed & response1410%
  • Communication75%

What customers talk about

We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Chris was very knowledgeable and did FAST work for a great price!”
  • “A good shop is hard to find, a good shop with an honest owner with great staff and fair prices is damn near impossible to find.”
  • “I definitely highly recommend Carswell Automotive to anyone in need of mechanical work.”
  • “Won’t ever take my vehicle anywhere else best customer service ever and quality work for a good price!”
  • “…I can wholeheartedly recommend Carswell Automotive to anyone needing honest, professional and thorough diagnostic/repair work on your vehicle.…”
  • “Even difficult repairs repairs have been completed same day or within 24 hrs.”
  • “…our engine misfire in a timely fashion when he had it in person, and kept us informed on what he thought would fix it with the costs involved.…”

People customers mention

  • Chris 20 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 82 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Crystal Del Rio1 reviewTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I will be back!! Chris was very knowledgeable and did FAST work for a great price!!👍

Martin Bazain7 reviewsTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Jennifer for always making me smile when I come in you treat me like family and you always try to find the best prices for my vehicle. This is why I will always stay loyal to this business. The mechanics have done a good job on my car and treat me super good thank you for the good service and for making my day everytime I come in. I highly recommend the mechanic shop to anyone.

Sterling Greystoke5 reviewsTotal number of Google reviews Sterling has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A good shop is hard to find, a good shop with an honest owner with great staff and fair prices is damn near impossible to find. Luckily thats exactly what you will find at Carswell. Whether its an oil change or in my case a rebuilt motor with trans and differential service, Chris and his staff have you covered. Personally, I will never use another shop.

  • Price assessment: Great price
  • Services: Transmission, Air conditioning, Service not listed
Derex White8 reviewsTotal number of Google reviews Derex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I definitely highly recommend Carswell Automotive to anyone in need of mechanical work. Chris and his team did a phenomenal job on my vehicle and I am completely satisfied and confident in referring to anyone I know who has high end and any model of transportation. I have a vehicle majority of the shops were afraid to touch and all needs were met without hassle and overcharging of the dealership.

Response from the owner · 6 months ago

Thank you so much for trusting us to replace the engine in your Maserati.

carrie leblancLocal Guide · 79 reviewsTotal number of Google reviews carrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional owner and staff. Always ready to help and quality of work driven. I trust him with any of my vehicles. Very impressed with speed of completion and quality. Even difficult repairs repairs have been completed same day or within 24 hrs. Hats off to a great business

william williamsonLocal Guide · 61 reviewsTotal number of Google reviews william has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great team. Knowledgeable. Great prices. I was blown away with the job they did and how fast they did it on my Lexus. Can’t recommend enough!!!!!

Tyshawnyia Holmes1 reviewTotal number of Google reviews Tyshawnyia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

great kind people.

Sabrina MartinLocal Guide · 30 reviewsTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Won’t ever take my vehicle anywhere else best customer service ever and quality work for a good price!!!

Mikel Messexx3 reviewsTotal number of Google reviews Mikel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience. Great to have a shop you can leave your vehicle, and leave assured you’re in great hands. Wonderful customer service, wonderful workmanship. 10/10

Doc Jones4 reviewsTotal number of Google reviews Doc has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I purchased a Japanese import (1996 Suzuki Jimny) about a year ago. Due to unexpected events, I have had to have mechanic work done on the Jimny. Without hesitation, I can wholeheartedly recommend Carswell Automotive to anyone needing honest, professional and thorough diagnostic/repair work on your vehicle. I have found my mechanic and recommend him to you.

Carswell Automotive on Google Maps →

Business details

  • Address: 2176 Broad St, Augusta, GA 30904
  • Phone: (706) 834-8951
  • Service area: Augusta-Richmond County, GA