Interior designer · Danbury, CT · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 124 home staging servicesiPosition by Experts Score among all companies we track in this category. · better than 69%
5.0★★★★★21 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Carter + Co. Home Design 5/5 based on 21 reviews, with the owner responding to 76% of them. Clients describe services including kitchen, bathroom, bedroom, and exterior landscaping design, noting that the team is organized, responsive, and attentive to specific style preferences. Recurring themes highlight effective communication, budget management, and the provision of professional contractor referrals. No negative patterns or criticisms appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
Reviews on this page: 21 Google reviews (10 with written comments).
Owner responses: the business replied to 76% of reviews.
Most recent review: June 10, 2026.
Service: Home Staging Service serving Danbury, Connecticut.
Data from Google, last updated October 26, 2026.
Score profile vs other home staging services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Carter + Co. Home DesignHome Staging Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Carter + Co. Home Design: 98/100 on this factor. Category median: 97.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Carter + Co. Home Design: 97/100 on this factor. Category median: 97.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Carter + Co. Home Design: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 63.–
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Bar = this company · dark tick = category median.
Star ratings
21 Google reviews we collected
5.0of 5
5 stars21100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 10 written reviews
93%praise
Praise1393%
Complaints17%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude536%
Would recommend429%
Speed & response214%
Communication214%
Quality & results17%
What customers talk about
We read 10 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the outset, Jen has been patient, creative, knowledgeable and quite amazing at managing and designing our project.”
“Highly recommend Carter & Co if you want a design partner who truly delivers.”
“We have been so impressed with how organized and responsive Jen has been even when we’ve had some timeline adjustments and life events that impacted h…”
“From the very start, Jen listened closely to our needs and designed a space that not only reflects our style but also works perfectly for our daily lives.”
“I am so impressed by their attention to detail, consideration of everything from our preferences to the pH of the soil, out-of-the box thinking and pr…”
People customers mention
Jen5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Robin2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Though my husband and I are still in the process of remodeling our kitchen I felt I had to write an “in progress” review to express how pleased we are with Jen (Ray) and Carter & Co.
From the outset, Jen has been patient, creative, knowledgeable and quite amazing at managing and designing our project.
We have been…
JamieLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We recently remodeled our bathroom with the help of Jen from Carter & Co, and we couldn’t be happier with the results. From the very start, Jen listened closely to our needs and designed a space that not only reflects our style but also works perfectly for our daily lives.
She helped us stay on budget without…
Carolyn1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Working with Jen and Ray on our flower bed design was seamless and stress-free. They anticipated all of our needs, in terms of creating a plan with low maintenance options like perennials and grasses, and eco-friendly and modern stone scape. They delivered the plants, laid them out according to plan, and provided expert planting guidance.
thomas1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jen and Ray provided a very professional and educational service.They were affable, available and capable.Their followthrough was more than I expected.I don't think I am done with them yet.Many thanks.T McG DDS
VirginiaLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jen & Ray are a fantastic design duo that are helping us to reimagine the exterior of our home. I am so impressed by their attention to detail, consideration of everything from our preferences to the pH of the soil, out-of-the box thinking and professionalism. They are also very nice, which is an added bonus! Highly…
Helen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
My husband and I live in a ranch style home. Our bedroom is small and it was outdated . They came with a proposal that turned this bedroom to a pleasant and more updated. We love it.
Though my husband and I are still in the process of remodeling our kitchen I felt I had to write an “in progress” review to express how pleased we are with Jen (Ray) and Carter & Co.
From the outset, Jen has been patient, creative, knowledgeable and quite amazing at managing and designing our project.
We have been so impressed with how organized and responsive Jen has been even when we’ve had some timeline adjustments and life events that impacted how we’re approaching our project.
Jen brings her creativity, experience and amazing ability to ‘get it done now’ approach to even the smallest details.
I do not typically write reviews, but I’m happy to join their other happy clients in saying I’d recommend Carter & Co (and do!) and will use them for our other house projects!
Response from the owner · 4 months ago
Thank you, Robin. The appreciation is mutual! We live to make our clients happy!
Jamie TempletonLocal Guide · 15 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
We recently remodeled our bathroom with the help of Jen from Carter & Co, and we couldn’t be happier with the results. From the very start, Jen listened closely to our needs and designed a space that not only reflects our style but also works perfectly for our daily lives.
She helped us stay on budget without sacrificing quality, connected us with talented craftspeople for a custom vanity we love, and managed the project so it stayed on schedule (a rare miracle in the world of remodeling!).
What stood out most was Jen’s ability to balance creativity with practicality—she made the process smooth, stress-free, and even fun. We’re thrilled with our new bathroom and so grateful for her guidance every step of the way. Highly recommend Carter & Co if you want a design partner who truly delivers.
Carolyn Becker1 reviewiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
Working with Jen and Ray on our flower bed design was seamless and stress-free. They anticipated all of our needs, in terms of creating a plan with low maintenance options like perennials and grasses, and eco-friendly and modern stone scape. They delivered the plants, laid them out according to plan, and provided expert planting guidance.
thomas mcgowan1 reviewiTotal number of Google reviews thomas has written across all businesses on Google Maps, not just this one.
Jen and Ray provided a very professional and educational service.They were affable, available and capable.Their followthrough was more than I expected.I don't think I am done with them yet.Many thanks.T McG DDS
Virginia MeratiLocal Guide · 21 reviewsiTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
Jen & Ray are a fantastic design duo that are helping us to reimagine the exterior of our home. I am so impressed by their attention to detail, consideration of everything from our preferences to the pH of the soil, out-of-the box thinking and professionalism. They are also very nice, which is an added bonus! Highly recommend them to anyone considering interior or exterior design services!
Helen Cross1 reviewiTotal number of Google reviews Helen has written across all businesses on Google Maps, not just this one.
My husband and I live in a ranch style home. Our bedroom is small and it was outdated . They came with a proposal that turned this bedroom to a pleasant and more updated. We love it.
Response from the owner · 2 years ago
We're so glad to hear you and your husband are enjoying the updates to your bedroom, Helen! It's delightful to know we were able to transform your home to your liking. Thank you for the wonderful review!
Julie Milligan9 reviewsiTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Loved working with Jen to make our visions a reality with various rooms in our home - She easily works with your style and helps bring it to life - so accomodating and offers extra help whether it's hanging baskets or ironing curtains to get the final look and feel -
Can't recommend Jen enough! Hire her - you won't regret it!
Response from the owner · 2 years ago
Thank you so much for your amazing feedback, Julie! We're thrilled you loved working with Jen and that she was able to bring your vision to life. Please don't hesitate to reach out for future projects, we'd love to work with you again!
Mary Beth Canty4 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Jen's sense of space and flow is superb. Her ability to visualize, recreate, enhance and uplift existing living spaces to match your individual style is simply a gift. And her sense of color, light and contrast is phenomenal.
Response from the owner · 2 years ago
We're thrilled to hear you had such a wonderful experience with Jen's work, Mary Beth! It's fantastic to know that you appreciated her abilities to envision and uplift your living space. Your kind words assure us that we're on the right track. Thank you for your support!
Kim Roy1 reviewiTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Beautiful job on our teacher's lounge in our school. It is now a calming space and comfortable for all to use daily. Nice work!
Response from the owner · 2 years ago
Thank you for your feedback, Kim! We're pleased that you are satisfied with the transformation of your teacher's lounge. Making spaces comfortable and calm is what we strive to achieve. We're grateful you've noticed our efforts!
Kristen Terrana9 reviewsiTotal number of Google reviews Kristen has written across all businesses on Google Maps, not just this one.
We couldn't be happier with our experience with Carter + Co. Home Design. Jen listened to everything we had envisioned but couldn't figure out how to put together on our own. She created a look for our kitchen/living room area that far exceeded our imaginations! She also has contacts for professionals who did all of the work very quickly, meeting our ideal deadline before the holiday with plenty of time to spare. Each day in our new kitchen brings us so much joy, and it is all thanks to Jen and her artistic touch! Highly recommend!
Response from the owner · 2 years ago
Kristen, we are thrilled to hear about your positive experiences with Carter + Co. Home Design, particularly with Jen. We are pleased to know that our services and team exceeded your expectations. Your kind words and recommendation are greatly appreciated. Thank you!
