iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%75+47.6Reliability 28%48+13.6Replies to reviews 8%63+5.2Experts Score= 66Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 45 babysitting servicesiPosition by Experts Score among all companies we track in this category. · better than 23%
4.7★★★★★35 Google reviews · 24 photos
89%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Casa de Corazón - Centennial Lakes 4.7 out of 5 based on 35 reviews, with the owner responding to 89 percent of feedback. Families frequently praise the clean facilities, responsive communication, and a food program that includes organic options. The Spanish immersion curriculum and staff who know children by name are highlighted as key benefits. However, lower-rated reviews cite recurring issues with staff turnover and confusing leadership communication.
Google rating: 4.7 out of 5 from 35 reviews (89% five-star).
Reviews on this page: 35 Google reviews (30 with written comments).
Owner responses: the business replied to 89% of reviews.
Most recent review: September 22, 2026.
Service: Babysitting Service serving Edina, Minnesota.
Data from Google, last updated November 2, 2026.
Score profile vs other babysitting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyBabysitting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casa de Corazón - Centennial Lakes: 75/100 on this factor. Category median: 83.B
75
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casa de Corazón - Centennial Lakes: 48/100 on this factor. Category median: 71.C
48
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casa de Corazón - Centennial Lakes: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casa de Corazón - Centennial Lakes: 63/100 on this factor. Category median: 63.B
63
Bar = this company · dark tick = category median.
Star ratings
35 Google reviews we collected
4.7of 5
5 stars3189%
4 stars13%
3 stars00%
2 stars26%
1 star13%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
96%praise
Praise4796%
Complaints24%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1939%
Communication816%
Would recommend816%
Speed & response612%
Quality & results510%
Honesty & trust24%
Price & value12%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It is so nice to walk in and have everyone recognize my child and know his name, regardless of what class they work with.”
“Their communication has been prompt and courteous and they are always kind and helpful onsite.”
“10/10, would recommend to anyone looking for A+ care for their infant.”
“Our family can't recommend Casa enough - we have had the very best experience here.”
“…s, the curriculum is well thought out, and the admin staff are super responsive.…”
“The staff and facility are top notch, everything is so organized and clean, and our daughter is always excited to get there in the morning.”
“…ng as a parent; it was evident the care and concern for my child was genuine, and that he was in excellent hands.…”
“Worth every penny!”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
SSarah5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Can't recommend enough! The love and care provided by the staff is exceptional and seen every day. It is so nice to walk in and have everyone recognize my child and know his name, regardless of what class they work with. The facilities are always clean and welcoming. The food program is top notch. We love that…
BBrettLocal Guide · 126 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
We had our infant son here for a short stint before we moved him to the new Casa location in NE Minneapolis. We were VERY reticent to leave Centennial Lakes, as the teachers in his classroom were simply amazing. The way he lit up every day when I dropped him off for daycare was extremely reassuring as a parent; it…
SShanti1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We have been really happy at Casa de Corazon CL location. The facilities are always clean, the teachers are wonderful and you can tell they really care about their students, the curriculum is well thought out, and the admin staff are super responsive. Spanish immersion is a really nice bonus for our family and it’s…
SStephanie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We absolutely love Casa de Corazón at Centennial Lakes! Our daughter has been attending since October and is now in the toddlers classroom. From day one, the staff has been so warm, attentive, and genuinely caring—it’s clear how much they love and support the kids in their care.
Our daughter adores her teachers,…
SShannon9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Our family can't recommend Casa enough - we have had the very best experience here. Our oldest is in Pre-K and has spent the last 4 years with the Casa family, and our youngest is currently in the infant classroom. The staff is incredibly caring and attentive, and our boys are learning so much. We love how Casa…
DDanielLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The best daycare in Edina, hands down. The team is very professional, but very caring and engaging with the kids. The kids aren’t just learning Spanish, they’re learning cultural awareness, empathy, and compassion. The food program is also amazing! They eat better at daycare than they do at home. Worth every penny!
Can't recommend enough! The love and care provided by the staff is exceptional and seen every day. It is so nice to walk in and have everyone recognize my child and know his name, regardless of what class they work with. The facilities are always clean and welcoming. The food program is top notch. We love that we feel we are giving our son a leg up, learning Spanish from such an early age - even though we do not speak Spanish at home. We love Casa Centennial Lakes!
Response from the owner · a month ago
¡Hola Sarah! Thank you so much for your kind words! It means so much to hear that your family feels known and cared for by our entire team. We’re so happy your son is loving his time at Casa and getting to experience Spanish immersion from such an early age. We’re so grateful you chose Casa!
B
Brett HebertLocal Guide · 126 reviewsiTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
We had our infant son here for a short stint before we moved him to the new Casa location in NE Minneapolis. We were VERY reticent to leave Centennial Lakes, as the teachers in his classroom were simply amazing. The way he lit up every day when I dropped him off for daycare was extremely reassuring as a parent; it was evident the care and concern for my child was genuine, and that he was in excellent hands. They have a really great phone app that helped us keep tabs on our child throughout the day, and the meal program was a surprising bonus. 10/10, would recommend to anyone looking for A+ care for their infant.
Response from the owner · 4 months ago
Hola Brett! Thank you so much for your kind words! We're thrilled to hear your son had such a positive experience at Centennial Lakes. Knowing he was excited to come to school each day and that your family felt supported means so much to our team. We appreciate your recommendation and are grateful to continue being part of your family's journey at Northeast Minneapolis!
S
Shanti Johnson1 reviewiTotal number of Google reviews Shanti has written across all businesses on Google Maps, not just this one.
We have been really happy at Casa de Corazon CL location. The facilities are always clean, the teachers are wonderful and you can tell they really care about their students, the curriculum is well thought out, and the admin staff are super responsive. Spanish immersion is a really nice bonus for our family and it’s amazing watching our kid become bilingual. Highly recommend.
Response from the owner · a year ago
Hola Shanti! Thank you so much for sharing this kind feedback! We’re thrilled to hear that your family has had such a positive experience at Casa de Corazón. Watching our kiddos grow in two languages is one of the most rewarding parts of what we do, and we’re so glad your family is enjoying the bilingual journey. Thank you for being a part of our Casa community!
S
Stephanie Montoto7 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
We absolutely love Casa de Corazón at Centennial Lakes! Our daughter has been attending since October and is now in the toddlers classroom. From day one, the staff has been so warm, attentive, and genuinely caring—it’s clear how much they love and support the kids in their care.
Our daughter adores her teachers, classmates, and even the food! It's been such a joy to see her excited to go each day and to hear her start speaking Spanish—it melts our hearts. We feel incredibly fortunate to have found such a nurturing, engaging, and culturally enriching environment for her to grow in while we're working!
Price assessment: Reasonable price
Services: Meal preparation, Educational services
Response from the owner · a year ago
Hi Stephanie! Thank you so much for leaving such a thoughtful review about Casa. It's so great to hear that your daughter has enjoyed her experience with us and that you specifically enjoy our food program. We love hearing feedback from our families and we appreciate you all so much. Thank you again!
S
Shannon Stark9 reviewsiTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Our family can't recommend Casa enough - we have had the very best experience here. Our oldest is in Pre-K and has spent the last 4 years with the Casa family, and our youngest is currently in the infant classroom. The staff is incredibly caring and attentive, and our boys are learning so much. We love how Casa brings together the best and brightest in our community, coupled with exposure to different cultures, celebrations, and approaches to learning - they regularly have enrichment opportunities for the kids - a favorite recently has been lessons with the Science Crew. We love Casa!
Response from the owner · a year ago
Hola Shannon! Thank you so much for leaving such a kind review about Casa. We are so glad to hear that your family has enjoyed Casa and specifically appreciates our celebrations and unique curriculum. Although we are sad your oldest is graduating from Casa, we are excited for their new journey ahead and we are glad to have your youngest with us :) Thank you again, we wouldn't be able to do it without our amazing families.
D
Daniel LauxLocal Guide · 22 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
The best daycare in Edina, hands down. The team is very professional, but very caring and engaging with the kids. The kids aren’t just learning Spanish, they’re learning cultural awareness, empathy, and compassion. The food program is also amazing! They eat better at daycare than they do at home. Worth every penny!
Response from the owner · a year ago
Hola Daniel! Thanks so much for the kind review. We appreciate your feedback and it's so great to hear you enjoy our team, food program, and curriculum. Thanks again!
R
Ryan RieblingLocal Guide · 8 reviewsiTotal number of Google reviews Ryan has written across all businesses on Google Maps, not just this one.
Ligia, Roiny, and Merary are absolutely wonderful directors at this location. Their communication has been prompt and courteous and they are always kind and helpful onsite. We've really enjoyed our experience so far in the infant care class.
Response from the owner · 2 years ago
Hi Ryan! Thank you so much for taking the time to leave such a kind review about our center. Ligia, Roiny, and Merary were so happy to read your wonderful review. It's so great to hear you've enjoyed your time at Casa so far. Thanks, again!
J
Justin3 reviewsiTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Best Childcare Experience We’ve Had!
The entire staff is absolutely incredible. Most of them know our son by name and he can’t help but blow kisses and give them hugs every day. We get a sense like they care for him like he was their own.
The facility is always in tip top shape. Everywhere is seasonally decorated and perfectly organized. They seriously run a tight ship there.
We adore all the snapshots they send throughout the day with pictures and updates of what they’re up to.
What really solidified our complete confidence and satisfaction in Casa at Centennial Lakes is the response and growth we see in our son every day he attends. When we drop him off he is excited and happy, the whole class greets him by name so enthusiastically - and when we pick him up we usually have to interrupt a momentous joy and laughter.
The effect of Casa’s care transitions into our home life as well. We’ve noticed significant improvements in his behavior and discipline the longer he’s attended. They are having such a positive impact on him and we couldn’t be more thankful!
They really do live up to the name, Casa de Corazon as each staff member puts their whole heart into caring for each and every child.
From the bottom of our hearts, muchas gracias Casa de Corazon at Centennial Lakes!!
Justin Byrnes
Response from the owner · 2 years ago
Hola Justin! Wow, thank you for such a kind review. We truly appreciate it! We are so happy to know that your family enjoys our amazing staff and our facility. It’s also fantastic to hear that Casa has left a positive impact on your son home as well. We are so grateful for our amazing Casa Familias, thank you again!
E
Elizabeth Lilley8 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Casa de Corazon Centennial Lakes provides the most amazing and wonderful care for our daughter! When deciding what childcare center we wanted to attend, no one compared to Casa's offerings. From their clean and beautiful facilities, bilingual education, organic food program and many other wonderful benefits, we are so thrilled with our choice. We are looking forward to many years to come with the loving and caring teachers and staff!
Response from the owner · 2 years ago
Hi Elizabeth! Thank you for leaving such a thoughtful review. We are thrilled to hear that your family is enjoying Casa and appreciates our unique program. It’s great to hear that you enjoy the wonderful benefits Casa offers, such as our amazing team and the organic food program. We wouldn’t be able to do it without our amazing families!
E
emily kLocal Guide · 33 reviewsiTotal number of Google reviews emily has written across all businesses on Google Maps, not just this one.
We love Casa! Our son has been here for just over a year and still gets excited each day at daycare dropoff. The staff is so warm and caring. Everyone knows our son by first name (the front desk staff, janitors, chef, etc) it feels like he's being cared for by extended family, and not strangers. We also love the fact that he's growing up bilingual and learning about other countries cultures and traditions. 10/10 recommend.
Response from the owner · 2 years ago
Hola Emily! We are so happy to know that you love Casa and our staff.
The Casa team is amazing and they truly care about the kiddos. It’s also great to hear that your family enjoys our unique Spanish immersion curriculum and your son enjoys learning about different countries and traditions. Thank you for being a part of our Casa Familia!