Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Casa Washa - Austin Window Cleaning & Soft Washing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Casa Washa - Austin Window Cleaning & Soft Washing

Pflugerville, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 127 window cleaning services · 5.0★ from 311 Google reviews

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Report card

Percentile vs other window cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Casa Washa - Austin Window Cleaning & Soft Washing is better than 100% of window cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Casa Washa - Austin Window Cleaning & Soft Washing is better than 100% of window cleaning services.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Casa Washa - Austin Window Cleaning & Soft Washing is better than 100% of window cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Casa Washa - Austin Window Cleaning & Soft Washing is better than 100% of window cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Casa Washa - Austin Window Cleaning & Soft Washing is better than 100% of window cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Casa Washa - Austin Window Cleaning & Soft Washing is better than —% of window cleaning services.–
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Reviews for your job

Customers hired Casa Washa - Austin Window Cleaning & Soft Washing for 6 kinds of job.

Casa Washa - Austin Window Cleaning & Soft Washing for rooftop/skylight cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Rooftop/skylight cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 3 Google reviews tagged “Rooftop/skylight cleaning”

JamesLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We at Tarrytown Roofing trust no one other than Casa Washa to handle our soft washes for our clients prior to installing the shingle RX asphalt shingle treatment. They will be handling all of our clients and Realtor relationships moving forward and are super proud to call them a partner. Whether you need window…

Reasonable priceInterior & exterior window cleaningPower/pressure washingSoft wash cleaning
Gael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eric’s professionalism was phenomenal. He explained everything with great clarity, was punctual, and was incredibly passionate about his job. The clean window quality was amazing. I had never seen windows that clean before. I had used other people to get my windows cleaned, but Eric went beyond and above the quality of service they offer. It’s the best.

Great priceInterior & exterior window cleaningGlass & mirror cleaningPower/pressure washing
maddison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michael with Casa Washa did an incredible job getting our home ready! He was professional, efficient, and paid attention to every detail. Casa Washa made the whole make-ready process stress-free, and Michael was a huge part of that. Highly recommend both him and the company if you want your home to shine!

Great priceInterior & exterior window cleaningGlass & mirror cleaningPower/pressure washing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Power/pressure washing52—
Interior & exterior window cleaning47$176–$421
Soft wash cleaning14—
Glass & mirror cleaning13—
Roof cleaning10—
Rooftop/skylight cleaning3—

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