Google reviewers rate Cascade Pest Control 4.9 out of 5 stars based on 593 reviews, with the owner responding to 68% of them. Customers frequently praise technicians for being punctual, thorough, and knowledgeable during inspections for ants, rodents, and other pests. Positive feedback highlights clear communication and professional conduct. However, low-star reviews cite issues with phone accessibility, lack of notification before arrivals, and incomplete inspections.
Google rating: 4.9 out of 5 from 593 reviews (95% five-star).
Reviews on this page: 593 Google reviews (369 with written comments, 1 with photos).
Owner responses: the business replied to 68% of reviews.
Most recent review: October 24, 2026.
Service: Ant Exterminator serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
593 reviews on Google
5★563
4★21
3★0
2★0
1★9
Reviews from Google, shown as published (original wording, unedited).
MB
Mary Baehm4 reviews
★★★★★
Dante was polite, professional, answered all my questions.
Price assessment: Reasonable price
Price: $20–40
Pest type: Rodents, Spiders
Response from the owner · a day ago
Thank you for your kind words! We're glad to hear Dante provided you with polite and professional service while addressing all your questions. Your feedback means a lot to us!
Thank you for the fantastic review! It's wonderful to hear that William provided you with thorough and professional service. We appreciate your feedback and look forward to continuing to meet your needs.
As always Jackson was thorough, timely, pleasant and helpful for our quarterly pest control service. I appreciate his work ethic, quality and attitude.
Response from the owner · 2 days ago
Thank you for your kind words, Amy! It's wonderful to hear that Jackson made your quarterly pest control service a positive experience. We appreciate your feedback on his thoroughness and work ethic. Your satisfaction means a lot to us!
Thank you for your kind words! It’s great to hear that Andrew consistently provides courteous service and is eager to assist. We appreciate your feedback!
Services: Home inspection, Rodent extermination, Spider extermination, General pest inspection
Response from the owner · 2 days ago
Thank you for your fantastic feedback, Jim! It’s wonderful to hear that you found our service to be prompt, thorough, and friendly. We strive to provide a professional experience for all our customers, and your kind words affirm our efforts.
Even though they were unable to come at the time we needed, Nick was able to look at photos we uploaded to help us identify the exact type of ant we were dealing with. We appreciate greatly his generous support.
Price assessment: Great price
Services: Service not listed
Pest type: Ants
Response from the owner · 5 days ago
Thank you for sharing your experience, Thom! We're glad to hear that Nick could assist you in identifying the ant problem, even if we couldn't be there right away. It's great to know that you found his support helpful. We appreciate your understanding and hope you feel more confident in managing the situation!
William is great! He’s professional, pleasant to talk with and knowledgeable.
Price assessment: Reasonable price
Price: $100–120
Services: Rodent extermination
Pest type: Rodents
Response from the owner · 5 days ago
Thank you for your kind words! It’s wonderful to hear that you had a positive experience with William. His professionalism and knowledge truly make a difference. We're glad to have him on our team!
Jackson at Cascade Pest Control does an amazing job for us. He is responsive and comes ready to problem solve with expertise and enthusiasm. Much appreciated!
Services: General pest inspection
Response from the owner · 5 days ago
Thank you for your kind words! We're delighted to hear that Jackson made such a positive impact with his expertise and enthusiasm. It's always great to know our team is providing the support you need. Your appreciation means a lot to us!
Thank you for your kind words! It's wonderful to hear that you had such a positive experience with Jackson. We appreciate your feedback and are glad to know you found our service thorough and detailed.
Thank you for your kind words! We're glad to hear that you found our team friendly and knowledgeable. It's always great to know that our efforts are appreciated. Your feedback means a lot to us!