Castle Keepers House Cleaning of Charleston at a glance
Google reviewers rate Castle Keepers House Cleaning of Charleston 4.7 out of 5 based on 283 reviews, with the owner responding to 81 percent of them. Customers frequently cite punctuality, detailed cleaning, and accommodating communication as strengths. However, low-star feedback highlights recurring issues with incomplete services, such as missed areas or insufficient time allocation, and difficulty obtaining refunds or resolving complaints after poor experiences.
Google rating: 4.7 out of 5 from 283 reviews (90% five-star).
Reviews on this page: 283 Google reviews (247 with written comments, 3 with photos).
Owner responses: the business replied to 81% of reviews.
Most recent review: October 23, 2026.
Service: House Cleaning Service serving Moncks Corner, South Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
283 reviews on Google
5★256
4★7
3★4
2★2
1★14
Reviews from Google, shown as published (original wording, unedited).
SS
S SmithLocal Guide · 18 reviews
★★★★★
Kate is just wonderful. She’s friendly, professional, thorough and quick. Not only that but Castle Keepers really work to accommodate your needs. I highly recommend them and Kate! Thank you!
Price assessment: Reasonable price
Price: $150–200
Services: General housekeeping
Response from the owner · a month ago
We’re so glad Kate has been such a wonderful part of your experience! Friendly, thorough, and efficient is exactly the combination we strive for. We also appreciate you recognizing our team’s efforts to work around our customers’ needs. Thank you for the recommendation and for trusting Castle Keepers with your home!
Very professional, on-time, and understanding of my personal issues with hiring a cleaning service. Highly recommend.
Price assessment: Reasonable price
Price: $150–200
Services: General housekeeping, Deep clean
Response from the owner · a year ago
Robin, Thank you so much for your kind words and recommendation! We’re honored that you chose Castle Keepers and glad to hear our team made you feel comfortable and supported throughout the process. It means a lot to us that we could meet your needs with professionalism and care. We look forward to continuing to serve you!
TEAM CASTLE KEEPERS!!!
We've been using Castle Keepers for almost a year now and it's been amazing. Kariva & Heather always do a thorough job, they never miss a spot! If you're looking for a trustworthy, dependable service, please check them out!
Price assessment: Reasonable price
Services: General housekeeping, Deep clean
Response from the owner · a month ago
Nearly a year of great experiences is something we’re especially proud of! Thank you for recognizing Kariva and Heather for the care and consistency they bring to every visit. We’re grateful for your trust and for recommending Castle Keepers to others looking for dependable service.
Maria does a phenomenal job cleaning our home. She goes above and beyond to get it sparkling clean.
Price assessment: Great price
Price: $150–200
Services: General housekeeping
Response from the owner · a year ago
Robin, Thank You for your wonderful feedback! We're delighted to hear that Susan did a fantastic job during your first cleaning. We will ensure that Susan is assigned as your permanent house cleaner moving forward. Your satisfaction is our top priority, and we're thrilled to have met your expectations.
If you have any further requests or questions, please don't hesitate to reach out. We look forward to continuing to provide you with exceptional service.
TEAM CASTLE KEEPERS!!!
Kariva and Heather are the best! Always on time, they pay attention to detail, thoroughly cleaning all of the nooks and crannies of our home. They don't miss anything from ceiling fans to floorboards. We have used Castle Keepers for years and plan on using them for years to come.
Services: General housekeeping
Response from the owner · a month ago
Kariva and Heather are quite the team! We love hearing that they take the time to catch all those easily overlooked details, from ceiling fans to floorboards. After all these years, your continued trust means a great deal to us. Thank you for sticking with Castle Keepers—we’re looking forward to many more years of keeping your home looking its best!
Thank you for the kind words! We’re grateful to have earned your trust and are glad our team continues to provide the professional service you expect. We appreciate you being a Castle Keepers customer!
Outstanding cleaning service. Arrives as scheduled, very detailed oriented, does an amazing job.
Price assessment: Great price
Price: $200–250
Services: General housekeeping
Response from the owner · a month ago
Thank you for the great feedback! We’re glad you can count on us to be there when expected and to deliver the kind of detailed cleaning you’re looking for. It’s always rewarding to hear that our work makes such a noticeable difference. We appreciate your business!
Today was our first experience with Castle Cleaners and Nikia. Nikia was extremely careful, warm, positive and paid attention to detail. We laughed because for the first time in more than a year our dishwasher is streak free!!! Kudos and Thank You!!
Price assessment: Reasonable price
Services: General housekeeping
Response from the owner · a month ago
We’re delighted that Nikia made your first visit such a positive experience. Her care, attention to detail, and warm personality are exactly what we hope our customers experience. And a streak-free dishwasher after a year? That deserves a celebration! We’ll be sure Nikia hears your kudos. Thank you for welcoming us into your home!
We are very pleased with the excellent job Alex does for Us every month. Highly recommend Castle Keepers!
Price assessment: Reasonable price
Price: $50–100
Services: General housekeeping
Response from the owner · a month ago
It’s wonderful to hear how pleased you are with Alex’s work each month! Consistency is so important to us, and we’re glad Alex continues to deliver the level of service you expect. Thank you for recommending Castle Keepers—we truly appreciate it!
