Crystal Champaigne1 reviewTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWonderful photo
Caught in the Moment Photography
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%100+26.1Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 312 photographersPosition by Experts Score among all companies we track in this category. · better than 80%
5.0 ★★★★★ 1,076 Google reviews · 13 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Caught in the Moment Photography at a glance
Google reviewers rate the business five stars based on 1076 reviews. Clients frequently describe the photography staff as friendly, professional, and attentive, noting that they help subjects feel comfortable during sessions. The service includes professional headshots and event photography, with some customers mentioning complimentary hair and makeup touch-ups. No common criticisms appear in the provided excerpts, and the owner has not replied to any reviews.
- Google rating: 5.0 out of 5 from 1,076 reviews (100% five-star).
- Reviews on this page: 1,076 Google reviews (505 with written comments, 9 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 5, 2026.
- Service: Photographer serving Signal Hill, California.
Data from Google, last updated November 2, 2026.
Score profile vs other photographers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Caught in the Moment Photography: 100/100 on this factor. Category median: 99.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Caught in the Moment Photography: 100/100 on this factor. Category median: 99.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Caught in the Moment Photography: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Caught in the Moment Photography: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
1,076 Google reviews we collected
- 5 stars1,075100%
- 4 stars10%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 505 written reviews
- Praise434100%
- Complaints10%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price969%
- Reasonable215%
- Overpriced00%
- Not sure215%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude23053%
- Quality & results11927%
- Would recommend379%
- Speed & response368%
- Communication82%
- Honesty & trust51%
What customers talk about
We read 505 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was quick, they offered complimentary hair and makeup touch-ups, and they were extremely helpful.”
“Salvador and Stefani were a wonder to work with and I love his patience, attention to detail and enthusiasm!”
“If you’re looking to take professional pictures, I would recommend coming here”
“Love how fast and efficient it was very quality and amazing photographer”
“He was professional, easy to work with, and delivered the final images quickly.”
“The entire team was warm, professional, and genuinely invested in making every moment unforgettable.”
People customers mention
- Lana 16 reviews
- Salvador 10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Caught in the Moment Photography for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Anita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Thank you for all you do. The pictures were amazing!! You are very professional.
Great priceHeadshot photography
Gerraine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Lana was awesome! She made me feel comfortable taking my pictures. Mahalo Lana 🤙
Headshot photography
Odalys5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My experience was amazing! The staff was extremely friendly and welcoming. Overall, it was one of the best experiences I’ve had, and I left feeling happy, confident, and like my best self.
KayleighLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
This was such a great experience. It was quick, they offered complimentary hair and makeup touch-ups, and they were extremely helpful. This was such a great resource to have at this event! The photographer was really really good too.
Great priceHeadshot photography
Shayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Salvador and Stefani were a wonder to work with and I love his patience, attention to detail and enthusiasm! My headshots came out lovely.
Headshot photography
BrendaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Salvador was awesome with my professional headshots. He made me feel comfortable and was great to work with. I would definitely work with him again. Thank you
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Headshot photography | 27 | — |
| Events and parties | 7 | — |
| Graduation photography | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 1,076 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Eunice K5 reviewsTotal number of Google reviews Eunice has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service
Meloney Mantsch2 reviewsTotal number of Google reviews Meloney has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSalvador was so kind! I am looking forward so seeing my latest photos.
Anita Pesina8 reviewsTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThank you for all you do. The pictures were amazing!! You are very professional.
- Price assessment: Great price
- Services: Headshot photography
Gerraine Hignite1 reviewTotal number of Google reviews Gerraine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLana was awesome! She made me feel comfortable taking my pictures. Mahalo Lana 🤙
- Services: Headshot photography
Christine Bethel4 reviewsTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat and professional service!
- Price assessment: Not sure
- Services: Headshot photography
Toni MeyerkordLocal Guide · 35 reviewsTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly and extremely professional! Lana is the best photographer!
- Price assessment: Great price
- Services: Headshot photography
Sean Blodgett3 reviewsTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat energy! Awesome photos 😊
- Services: Headshot photography
Sarahi Gomez2 reviewsTotal number of Google reviews Sarahi has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper sweet, made sure to get the best shot!
Haley Ratcliff1 reviewTotal number of Google reviews Haley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice!
Business details
- Address: 5918 E Naples Plaza, Long Beach, CA 90803
- Phone: (562) 397-5674
- Website: caughtinthemoment.com
- Service area: Signal Hill, CA