Roofing contractor · Westminster, CO · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%96+25Value 15%100+15.2Craft & service penalty79−2.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 90 roofing contractorsiPosition by Experts Score among all companies we track in this category. · better than 46%
5.0★★★★★146 Google reviews · 2 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate CCG Roofing 5/5 based on 146 reviews, with the owner responding to 96% of comments. Customers frequently praise the company for punctual service, clear communication, and thorough cleanup during roofing, repair, and painting projects. Many note that staff effectively manage insurance claims and coordinate with adjusters to ensure comprehensive repairs. One critic mentioned that follow-up tasks for staining and sealing were not completed as promised and that subsequent repair requests went unanswered.
Google rating: 5.0 out of 5 from 146 reviews (99% five-star).
Reviews on this page: 146 Google reviews (131 with written comments, 1 with photos).
Owner responses: the business replied to 96% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyRoofing Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CCG Roofing and Project Management: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CCG Roofing and Project Management: 96/100 on this factor. Category median: 95.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CCG Roofing and Project Management: 79/100 on this factor. Category median: 100.B
79
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CCG Roofing and Project Management: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CCG Roofing and Project Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
Bar = this company · dark tick = category median.
Star ratings
146 Google reviews we collected
5.0of 5
5 stars14599%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 131 written reviews
97%praise
Praise27597%
Complaints93%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results5820%
Speed & response5118%
Staff & attitude4817%
Would recommend4215%
Communication4114%
Price & value238%
Honesty & trust217%
What customers talk about
We read 131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“There work crew did a great job and I'm very pleased with my entire experience with this company.”
“The other involved party had become threatening and uncooperative, being mislead by an incompetent, profit driven salesman.”
“They are quick to respond, keep me updated throughout the process, and make sure expectations are clear from start to finish.”
“We had to process claims in parts and they were understanding of all the delays from the insurance and mortgage companies to process payments.”
“I appreciate their professionalism, reliability, and willingness to work collaboratively to take care of homeowners and communities.”
“I highly recommend CCG Roofing for anyone looking for a roofing company they can trust.”
“What stands out most is their timeliness and communication.”
“I really appreciated the fair, professional approach to our project, documentation of all the work during the job, and communication throughout.”
“We called CCG based off of a trusted recommendation and couldn't be more thankful.”
People customers mention
Dale14 reviews
Kayla11 reviews
Moore8 reviews
Stephen6 reviews
Thomas4 reviews
Dane3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CCG Roofing and Project Management for 6 kinds of job. Pick one to see what they paid and said.
TTodd8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I have had the opportunity to work with Justin, AJ, and the team at CCG Roofing on multiple roofing needs for the communities I manage, and they have consistently been great partners.
What stands out most is their timeliness and communication. They are quick to respond, keep me updated throughout the process, and…
LLaura3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
CCG Roofing was excellent. This is the second time we've used their services for a roofing project. Their representative was very responsive to my questions, which was greatly appreciated. They completed the job in one day. They also coordinated the painting of our garage door. I was impressed by how well they…
Reasonable priceGutter repairsRoof installation
SStan8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
CCG installed a roof on my neighbor's home, and knowing how particular they are about anyone working on their home, I had CCG inspect my roof and install a new roof. I can't think of anything that I could complain about. I worked with Thomas and AJ, who were very professional, good communicators, timely and…
WWild12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I'm so appreciative of the great personal service and care the whole team provided. Beautiful project and completion. I highly recommend!!! Roofing, repairs and painting.
Thank you so much ☆☆☆☆☆
Roof repair for storm & wind damageRoof repairService not listed
SSeanLocal Guide · 92 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They did a great job fixing a problematic leak that we have been dealing with for the last few years. The previous roofer wasn't able to fix it.
Great price
SSteve11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Needed a piece of flashing re-attached at my roof line. A J came out and did a great job. CCG is very reponsive. They replaced my roof last summer and did a great job on that. If you need a roof repair they are who you should call.
I have had the opportunity to work with Justin, AJ, and the team at CCG Roofing on multiple roofing needs for the communities I manage, and they have consistently been great partners.
What stands out most is their timeliness and communication. They are quick to respond, keep me updated throughout the process, and make sure expectations are clear from start to finish. When dealing with roofing concerns, especially potential leaks, having a contractor who is responsive and follows through makes a huge difference.
I appreciate their professionalism, reliability, and willingness to work collaboratively to take care of homeowners and communities. I highly recommend CCG Roofing for anyone looking for a roofing company they can trust.
L
Laura Valentine3 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
CCG Roofing was excellent. This is the second time we've used their services for a roofing project. Their representative was very responsive to my questions, which was greatly appreciated. They completed the job in one day. They also coordinated the painting of our garage door. I was impressed by how well they cleaned up after the project was finished. Everything looks beautiful! In addition, they handled all the details with our insurance company. Everything was professionally done. Thank you, CCG Roofing!
Price assessment: Reasonable price
Services: Gutter repairs, Roof installation
M
miguel Chacon1 reviewiTotal number of Google reviews miguel has written across all businesses on Google Maps, not just this one.
The CCG team is amazing! Anybody that calls upon them can rest assured that they have one of the most qualified, professional, knowledgeable and approachable team you can ask for. If I could make it ten stars I would.
We had an issue with a shared roof. The other involved party had become threatening and uncooperative, being mislead by an incompetent, profit driven salesman. We called CCG based off of a trusted recommendation and couldn't be more thankful.
Our project manager Thomas Miller became a trusted resource and ally. He provided solutions based on knowledge and necessity not on profit and upsells. We ended up with an executed plan that was a quarter of the cost of what was being proposed by the other third rate roofing company. It was a true relief to have Thomas and the rest of the CCG team on our side.
I would not hesitate to recommend CCG Roofing to anyone looking for help, they're amazing!!
S
Stan Snyder8 reviewsiTotal number of Google reviews Stan has written across all businesses on Google Maps, not just this one.
CCG installed a roof on my neighbor's home, and knowing how particular they are about anyone working on their home, I had CCG inspect my roof and install a new roof. I can't think of anything that I could complain about. I worked with Thomas and AJ, who were very professional, good communicators, timely and trustworthy. There work crew did a great job and I'm very pleased with my entire experience with this company. They handled my insurance situation well, the removal of the solar on my house and I have full confidence that the inspection and reinstallation of the solar will go smoothly.
God bless this company!
W
Wild Horse12 reviewsiTotal number of Google reviews Wild has written across all businesses on Google Maps, not just this one.
I'm so appreciative of the great personal service and care the whole team provided. Beautiful project and completion. I highly recommend!!! Roofing, repairs and painting.
Thank you so much ☆☆☆☆☆
Services: Roof repair for storm & wind damage, Roof repair, Service not listed
S
Sean ElmoreLocal Guide · 92 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Needed a piece of flashing re-attached at my roof line. A J came out and did a great job. CCG is very reponsive. They replaced my roof last summer and did a great job on that. If you need a roof repair they are who you should call.
Response from the owner · a year ago
We appreciate you sharing your experience with the roof replacement and roof repair and the CCG Team!
C
Chris Proksch7 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I can't say enough good things about CCG Roofing! The entire process of getting a new roof and working with our insurance company was incredibly smooth thanks to the team at CCG Roofing! Thomas Miller, our Project Manager, was outstanding—he went above and beyond to make sure we were well taken care of.
Thomas met with us and our insurance adjuster multiple times at our home to ensure everything that needed replacement was properly addressed. His dedication truly exceeded our expectations.
I'm not a roofer by any means, but when I came home and saw the finished roof, I was blown away by the quality of the work. The cleanup around the house and yard was excellent, and the shingles were perfectly aligned. The colors Thomas helped us choose look fantastic!
My parents referred us to CCG Roofing, and I’m so glad they did. Believe me when I say we could not be happier with the final results!
Response from the owner · a year ago
Thank you for sharing your roofing experience. We value our clients and every roof project we get the opportunity to complete! We hope that we will be your first call if you ever need anything roof related again in the future.
S
Shon Daily3 reviewsiTotal number of Google reviews Shon has written across all businesses on Google Maps, not just this one.
