Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
CCS Interior Design Group logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%83+12.6Craft & service penalty95−0.5Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

CCS Interior Design Group

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 103 interior designers · 5.0★ from 27 Google reviews

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Report card

Percentile vs other interior designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CCS Interior Design Group is better than 97% of interior designers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CCS Interior Design Group is better than 97% of interior designers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CCS Interior Design Group is better than 95% of interior designers.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CCS Interior Design Group is better than 83% of interior designers.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CCS Interior Design Group is better than 100% of interior designers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CCS Interior Design Group is better than —% of interior designers.–
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Reviews for your job

Customers hired CCS Interior Design Group for 8 kinds of job.

CCS Interior Design Group for space planning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Space Planning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 10

All 4 Google reviews tagged “Space Planning”

Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

CCS Interior Design Group, Inc. did an amazing job transforming our basement. There isn’t an inch of wasted space! The professionalism was top notch and the final results turned out BEAUTIFUL. We will definitely be using this company again for future projects! Cynthia is the ABSOLUTE BEST!!!! Highly satisfied from start to finish !

Bathroom designCustom art selectionFlooring selection+ Responsiveness+ Punctuality+ Quality
RohanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We hired Cynthia to help design our new home and it was a great experience partnering with her. Building a new home from scratch can be a nerve-racking experience but Cynthia helped see through the entire design process from pre-construction to post-closure improvements. She understood our preferences and style very…

Closet designCustom art selectionHome decor selection+ Responsiveness+ Punctuality+ Quality
Bruce11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My story with Cynthia began during the summer of 2020. It was during the Pandemic lockdown. Cynthia was a referral to me from a friend, my wife of 41 years had died the year prior, and I tried to design my bathroom but struggled to coordinate the many steps to result in a WOW project. Cynthia's credentials were…

Appliance selectionBathroom designDining room design
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Cynthia was amazingly easy to work with! She took initiative and made sure our vision came to life and guided us through the process! She also was not afraid to get her hands dirty and help us assemble and stage! We look forward to working with Cynthia again!

Commercial interior designInterior architectural designInterior decorating+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Room planning5—
Interior decorating5—
Lighting design4—
Space Planning4—
Bathroom design3—
Custom art selection3—
Home decor selection3—
Dining room design2—

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