Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
CCS LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%88+12.4Replies to reviews 7%86+6.1Momentum penalty76−2.4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

CCS LLC

Corona, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 33 commercial cleaning services · 4.9★ from 279 Google reviews

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Report card

Percentile vs other commercial cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CCS LLC is better than 88% of commercial cleaning services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CCS LLC is better than 79% of commercial cleaning services.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CCS LLC is better than 100% of commercial cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CCS LLC is better than 88% of commercial cleaning services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CCS LLC is better than 76% of commercial cleaning services.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CCS LLC is better than 86% of commercial cleaning services.A
86

Reviews for your job

Customers hired CCS LLC for 6 kinds of job.

CCS LLC for interior & exterior window cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Interior & exterior window cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Interior & exterior window cleaning”

Elba3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I appreciate the promptness of the cleaners today, they were thorough and did an excellent job. This job is for elderly couple, they were very pleased the way the house looks after the cleaning was done.

Paid $250–300Reasonable priceInterior & exterior window cleaning
Tracy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The cleaners were amazing. They worked hard for 7 hours straight!! So professional and generally sincere and caring. Would highly recommend them!

Paid $500+Reasonable priceInterior & exterior window cleaning
lizeth15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The ladies were detailed and took care of everything I couldn't do myself. Very pleased

Interior & exterior window cleaningMoving-related cleaningDeep clean
neil8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service. Quick and responsive. Prompt and on time. Very nice people. Would DEFINITELY use their services in the future!

Paid $350–400Reasonable priceInterior & exterior window cleaningOffice & workplace cleaning
Isabel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

CCS Cleaning was absolutely amazing. They arrived on time, communicated clearly from start to finish, and their pricing was very fair. Our house was honestly a mess between two daughters, two dogs, and two full-time jobs, we just couldn’t keep up. CCS exceeded our expectations in every way and gave us the fresh…

Paid $300–350Reasonable priceInterior & exterior window cleaning
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Outstanding work. Very professional... Our 10 year stove looks brand new after the cleaning. Again, Outstanding.

Reasonable priceInterior & exterior window cleaning
Karina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I just needed an oven cleaned, it was gifted to me but don’t think was ever cleaned. It was really bad. This company sent down Gladys by the time she was done it looked brand new. Such a great company

Paid $100–150Reasonable priceInterior & exterior window cleaning
T4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team is always responsive and helpful to accommodate schedule changes. The cleaners are polite and do a fantastic job with cleaning our home! They arrive on time as committed. We had some issues on the first session but other owners worked to resolve the issue timely. I highly recommend their services!!

Paid $250–300Reasonable priceInterior & exterior window cleaningOffice & workplace cleaningStandard cleaning
Ciara9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Alexandra was on time, very nice & very thorough with her cleaning services. Would definitely have her come back.

Interior & exterior window cleaning+ Professionalism
Steph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Crystal is a true gem, so kind and accommodating, great staff, and great work!! Highly recommended!!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$309+11% vs typical commercial cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 72%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean39$309–$490
Standard cleaning31$164–$259
Moving-related cleaning14$321–$467
Interior & exterior window cleaning10—
General housekeeping9—
Office & workplace cleaning3—

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