Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Celestial Cleaning Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%90+23.5Value 15%78+11.9Craft & service penalty73−2.7Experts Score= 87Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Celestial Cleaning Service

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 post construction cleaning · 4.9★ from 70 Google reviews

📞 Call (415) 966-4376Request a call backWebsite ↗

Report card

Percentile vs other post construction cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Celestial Cleaning Service is better than 92% of post construction cleaning.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Celestial Cleaning Service is better than 90% of post construction cleaning.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Celestial Cleaning Service is better than 73% of post construction cleaning.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Celestial Cleaning Service is better than 78% of post construction cleaning.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Celestial Cleaning Service is better than 100% of post construction cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Celestial Cleaning Service is better than —% of post construction cleaning.–
—

Reviews for your job

Customers hired Celestial Cleaning Service for 4 kinds of job.

Celestial Cleaning Service for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 16

All 6 Google reviews tagged “Standard cleaning”

SofiaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used them for a couple of months now (for both regular bi-weekly cleans and deep cleaning) and the service is excellent! Cleaning is great, always on time and super easy to schedule online. Thank you for the Celestial team!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Willem9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service. My 2BR 2BA is looking the best yet!

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Sabrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ranielly worked so hard and really got my place spotless. I highly recommend Celestial because I feel I got my money’s worth with an excellent deep cleaning, and as a result I have requested regular cleaning from their service. Very professional and trustworthy.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was able to book a cleaning with short notice. They worked quickly and left my home sparkling clean!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
KszLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and polite. My things were respected they asked me questions when they were unsure very good communication. Very detailed. Quick responses and last minute. Definitely will be using them again.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Quality+ Professionalism
Long7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean15$238–$403
Standard cleaning6$164–$247
General housekeeping4$164–$297
Moving-related cleaning4$219–$327

Compare with

Dome Cleaning, Inc. logoDome Cleaning, Inc.Experts Score 97San Francisco · 5.00★ProClean Bay logoProClean BayExperts Score 95San Francisco · 4.96★Optimum Green Cleaning LLC/ OFFICES CLEANING SERVICES logoOptimum Green Cleaning LLC/ OFFICES CLEANING SERVICESExperts Score 95San Francisco · 4.97★