Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Celestial Cleaning Service logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%43+15.1Reliability 15%63+9.5Craft & service 20%56+11.2Value 10%10+1Momentum 8%83+6.6Track record 7%63+4.4Accountability 5%33+1.7Experts Score= 49Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.49SCORE

Celestial Cleaning Service

San Francisco, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 20 post construction cleaning · 4.9★ from 70 Google reviews

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Report card

Percentile vs other post construction cleaning (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and reliability; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Celestial Cleaning Service is better than 43% of post construction cleaning.C
43
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Celestial Cleaning Service is better than 63% of post construction cleaning.B
63
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Celestial Cleaning Service is better than 56% of post construction cleaning.C
56
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Celestial Cleaning Service is better than 10% of post construction cleaning.F
10
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Celestial Cleaning Service is better than 83% of post construction cleaning.A
83
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Celestial Cleaning Service is better than 63% of post construction cleaning.B
63
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Celestial Cleaning Service is better than 33% of post construction cleaning.D
33

Reviews for your job

Customers hired Celestial Cleaning Service for 4 kinds of job.

Celestial Cleaning Service for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$271
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 12

All 6 Google reviews tagged “Standard cleaning”

SofiaLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve used them for a couple of months now (for both regular bi-weekly cleans and deep cleaning) and the service is excellent! Cleaning is great, always on time and super easy to schedule online. Thank you for the Celestial team!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Willem9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic service. My 2BR 2BA is looking the best yet!

Deep cleanStandard cleaning+ Responsiveness+ Quality+ Professionalism
Sabrina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Ranielly worked so hard and really got my place spotless. I highly recommend Celestial because I feel I got my money’s worth with an excellent deep cleaning, and as a result I have requested regular cleaning from their service. Very professional and trustworthy.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Lacey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was able to book a cleaning with short notice. They worked quickly and left my home sparkling clean!

Standard cleaning+ Responsiveness+ Quality+ Professionalism
KszLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and polite. My things were respected they asked me questions when they were unsure very good communication. Very detailed. Quick responses and last minute. Definitely will be using them again.

Deep cleanMoving-related cleaningStandard cleaning+ Responsiveness+ Quality+ Professionalism
Long7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Standard cleaning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Deep clean15$271–$467
Standard cleaning6$183–$271
General housekeeping4$183–$348
Moving-related cleaning4$259–$373

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