Google reviewers rate Cellaxs 4.9 out of 5 based on 234 reviews, noting the owner responds to all feedback. Customers frequently praise the shop for quick turnaround times, affordable pricing, and helpful service when repairing screens, cases, and other components. However, some low-rated reviews criticize inconsistent repair quality, such as unsealed casings or missing functionality, along with complaints about high prices and a lack of warranty support for damaged accessories.
Google rating: 4.9 out of 5 from 234 reviews (97% five-star).
Reviews on this page: 234 Google reviews (157 with written comments, 7 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 21, 2026.
Service: iPhone Screen Repair Service serving Tucson, Arizona.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
234 reviews on Google
5★227
4★0
3★0
2★0
1★7
Reviews from Google, shown as published (original wording, unedited).
D
DanLocal Guide · 28 reviews
★★★★★
Phone case and screen protector for a great deal S25+
Response from the owner · a month ago
Hi Dan, thank you so much for the five-star rating! We are thrilled we could hook you up with a great deal on a new case and screen protector to keep your S25+ fully protected.
Our team loves helping our Tucson neighbors keep their devices safe and looking fresh. If you ever need anything else, from a diagnostic scan to battery service down the road, we are always here to help. Thanks again for choosing us!
Great job, fast and fixed - Excellent Customer Service!
Highly recommended!
Response from the owner · a month ago
Hi Tony, thank you so much for taking the time to share your experience with us! We are thrilled to hear that you were pleased with our fast turnaround and friendly service.
Our team loves helping the Tucson community stay connected, and your kind recommendation means the world to us. If you ever need assistance in the future, we are always here to help!
They are honest and affordable. You can trust them with your device. They do their best.
Response from the owner · 4 months ago
Hi Adesanya, thank you so much for your kind words and for trusting us with your device. We truly value transparency and work hard to provide the best possible service for every customer. It is wonderful to hear that you had such a positive experience with our team. We are always here to help whenever you need a reliable repair.
Hi Sandy, thank you so much for the wonderful feedback! Our team in Tucson always strives to provide expert and reliable phone repair service, and we truly appreciate you taking the time to share your experience with us.
Hi Orlando! We really appreciate you taking the time to share your experience with us. It’s great to hear that our team was able to get your phone repaired quickly so you could get back to your day without a long delay.
We strive to provide efficient service for all our customers, and we’re happy we could hit the mark for you. Thank you for choosing Cellaxs!
They helped me with my phone and had Amazing service
Response from the owner · 4 months ago
Hi Kayden, thank you so much for the five-star rating! We are thrilled to hear that our team provided the helpful and amazing service we strive for every day.
It was a pleasure getting your phone back in top shape for you. If you ever need another repair or a quick diagnostic scan in the future, we are always here to help.
Thank you for your great review! We’re glad to hear you had a positive experience 😊
We truly appreciate your support at Cellaxs – Phone Repair, 4500 N Oracle Rd, Tucson, AZ 85705.
We look forward to helping you again anytime you need us!
— Team Cellaxs
Smashed my phone so bad I couldn't use it so I took it with another identical phone to this booth at the mall and he was able to switch the motherboards out on it and now my phone is working again
So thankful these guys are here they saved the day and they were fast and wasn't very expensive
Response from the owner · 4 months ago
Hi Rudy, thank you so much for sharing your experience with us! We are thrilled to hear that we could help get your phone back up and running with that motherboard swap. It is always our goal to provide fast and affordable solutions for our customers, and we are so glad we could save the day for you.
We truly appreciate your kind words and are happy we could get you back on track quickly. Thank you for choosing Cellaxs, and please let us know if you ever need help with a repair or a diagnostic scan in the future!
Azad extremely helpful and kind and great service very happy with his work
Response from the owner · 5 months ago
Hi Distinctive, thank you so much for sharing your experience with us. We are thrilled to hear that Azad provided such excellent service and that you are happy with the results.
We will definitely pass along your kind words to him, as he takes great pride in helping our neighbors with their phone repairs. We truly appreciate your support and look forward to helping you again whenever you need us.
