Google reviewers rate Cellaxs 4.9 out of 5 based on 395 reviews, with the owner responding to every comment. Positive feedback highlights fast turnaround times, reasonable pricing, and friendly service for screen, battery, and charging port repairs. However, several low-star reviews describe recurring issues with faulty screen replacements, incorrect parts, and disputes over warranty coverage.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
This place is tuff
Hi Archiles, thank you so much for the shout-out! We’re thrilled to hear you had a great experience with our team. Whether you need a quick battery replacement or a diagnostic scan, we are always happy to help our neighbors across Pima County get their devices back in top shape. We appreciate your support and look forward to seeing you again!
Moin did an incredible job! Outstanding job outting on my screen protector and is incredible at costumer service thank you so much will come again for sure!
Hi Jesse, thank you so much for sharing your experience! It is wonderful to hear that Moin took such great care of you and ensured your screen protector was installed perfectly.
I got a screen replaced on a Google Pixel 8 and less than 2 months later it has a permanent line of dead pixels and the glue holding the screen down was coming off. I told the repairman the old screen was faulty due to no physical damage being caused by me. The repairman denied that could be the case and said it had to be dropped to cause that damage and charged full price to replace the screen again. I waited over 2 hours for the second screen because the screen they had on property showed a line of dead pixels when installed and they had to get another screen from a different store. I told the repairman the damage wasn't caused by me and them installing a new screen fresh out of the box with the same issue proved my point. They refused to give me a discount on the screen replacement. I will not be returning to this store.
Hi Gabrielle, We’re very sorry to hear about your experience with the Google Pixel 8 screen repair and understand your frustration regarding the screen issues, the time required for the replacement, and the concerns you raised about the second screen. We appreciate you providing these details, as customer feedback helps us review and improve our service standards. We would like the opportunity to look into the original repair, the subsequent screen replacement, and the resolution offered during your visit. Please contact our management team at [email protected] with your visit details so we can properly investigate what happened and work toward an appropriate resolution. Thank you for bringing this matter to our attention. — Team Cellaxs
Great service. Abdul was the Best. Very kind and he knew his trade. I highly recommend this place for repairs. If you need a phone fixed right go here.
Hi Samantha, thank you so much for the wonderful feedback! We are thrilled to hear that Abdul provided such professional and kind service while getting your phone fixed. It is our goal to ensure every repair is done right the first time for our customers throughout the Pima County area. We truly appreciate your recommendation and look forward to helping you again whenever you need us.
Highly Recommend CellAxs! Replaced my charging port at a reasonable price and within 20 min! Works perfectly! Thanks!!
Hi mitchel, thank you so much for the kind words and the recommendation! We are thrilled to hear that we could get your phone back in working order so quickly and at a price that worked for you. It is always our goal to provide efficient and reliable service to our neighbors here in Pima County, and we truly appreciate you choosing Cellaxs for your repair.
Moin, the phone technician was extremely friendly and knowelagble. i called multiple diffirent phone repair places and the price was spot on. He did the repair quickly (under 30 minutes) and was friendly. As a technical professional myself i was overall very impressed and i would use them again and recommend them if you ever break your phone screen or any other repairs! thanks Moin!
Hi David, thank you so much for your kind words. It is wonderful to hear that Moin provided the expert service and fair pricing we strive for at Cellaxs. Coming from a fellow technical professional, your recommendation truly means a lot to our team. We are glad we could get your repair finished quickly so you could get back to your day, and we look forward to helping you again whenever you need us!
Good services
Hi Patrick, thank you so much for the great feedback! We are always happy to provide quick and reliable phone repair services whenever you need us.
They lied about the warranty for my screen protector so I had to buy another one. They applied the screen protector incorrectly so it was crooked. They didn't use the correct glass when they fixed my screen leading to visual bugs.
Thank you Billy Bailey Jr for your five star review!
Helped me a lot
Hi Jakarii, thank you so much for the five-star rating. We are happy to hear that our team in Tucson was able to provide the assistance you were looking for. We appreciate your support and look forward to helping you again if you ever need a hand with your device!
amazing
Hi Raul, thank you so much for the amazing feedback! We are thrilled to hear you had such a great experience with us here in Tucson.