Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently praise the salon for efficient service, precise nail art, and complimentary drinks, noting that staff often accommodate walk-ins quickly. Recurring positive themes include attention to detail and friendly communication. However, some reviewers criticize hygiene practices, such as unclean tools and lack of gloves, while others report that manicures or pedicures felt rushed, leading to poor product longevity or discomfort.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
770 Google reviews we collected
Phrases our text analysis found in 579 written reviews
What customers reported paying
Middle half of what 449 customers paid ($50–$91) · gold mark = category median.
How often each topic comes up in the written reviews
We read 579 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Delicious complimentary drink, great service, great nails !”
“I am on day 11 and all of the topcoat is peeling off, worst builder application ever.”
“The staff at the front was also very friendly and welcoming.”
“She took her time and made sure I was happy with the service 10/10 recommend!”
“Will not be back again!”
“Henry did my French tips exactly how I requested and he was very careful, precise and fast!”
“The drive is a little out of my way, but it’s totally worth it!”
“They’re overpriced compared to other local salons and the quality, from my two experiences, did not justify that.”
“It's refreshing to see a business that genuinely values customer satisfaction.”
“I wasn't familiar with this type of polish at the time, so that explains some of my concerns about the coverage.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired CELLINI NAIL LOUNGE for 8 kinds of job. Pick one to see what they paid and said.
I had an amazing experience. Henry did my French tips exactly how I requested and he was very careful, precise and fast! He had me out in 44min! Will definitely be back with him
Delicious complimentary drink, great service, great nails !! Best salon I’ve been too and Alicia is the best tech I’ve had the pleasure to have b
Alyssa did amazing on my gel builder! She took her time and made sure I was happy with the service 10/10 recommend!
I have always loved this place but I am very disappointed with the service that I received October 23. I paid nearly $30 for a classic manicure and did not get lotion or a massage and two days later the polish is already coming off. I feel like it was complete waste of time of money.
I absolutely loveee getting my manís & pedis here! Ally & Aundre are my fav 1000/10 . Absolutely LOVEE ✨🤍
Took my gf to get her nails done for her birthday. Her attention to detail was impressive and attentiveness to us and what we wanted was great. Nails came out beautifully and she did them very quickly ! 10/10 would come again
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 187 | $45–$73 |
| Nail painting | 92 | $45–$79 |
| Manicure | 80 | $45–$73 |
| Nail art | 59 | $58–$93 |
| Sculpted nails | 56 | $45–$79 |
| Nail extensions | 45 | $61–$88 |
| Dip powder | 37 | $45–$64 |
| Acrylic nails | 35 | $50–$79 |
4.9 ★★★★★ 770 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I had an amazing experience. Henry did my French tips exactly how I requested and he was very careful, precise and fast! He had me out in 44min! Will definitely be back with him
Delicious complimentary drink, great service, great nails !! Best salon I’ve been too and Alicia is the best tech I’ve had the pleasure to have b
Alyssa did amazing on my gel builder! She took her time and made sure I was happy with the service 10/10 recommend!
Henry was so very kind and awesome!!! We did not have appointments and they took us back almost immediately. Henry painted a pumpkin on two of my nails and it turned out exactly like the picture. I will come back here again for sure. I recommend this place and definitely ask for Henry.
Such a pleasant experience 😃
I just got my nails done at CELLINI Nail, and I absolutely love them! The shape is beautiful, the color is perfect, and the attention to detail is amazing. Exactly what I wanted! Thank you for the beautiful work. Highly recommend! 💕
Fiona, thank you so much for this beautiful review! 🤍 It truly makes our day to hear that your nails turned out exactly as you envisioned! We’re especially happy that you noticed the attention to detail in the shaping, color, and overall finish. Those little details make all the difference, and knowing that our team brought your vision to life so perfectly is such a meaningful compliment. Thank you for trusting Cellini with your nails and for recommending us to others. Your kind words and support mean so much to our entire team, Fiona. We can’t wait to welcome you back and create something beautiful together again! – The Cellini Team
I have always loved this place but I am very disappointed with the service that I received October 23. I paid nearly $30 for a classic manicure and did not get lotion or a massage and two days later the polish is already coming off. I feel like it was complete waste of time of money.
Leigh, first and foremost, thank you for your continued support and for sharing your experience with us. It truly means a lot to hear that you’ve always loved Cellini, which makes it even more disappointing to know that your most recent visit did not meet the expectations we’ve worked hard to establish. We’re genuinely sorry to hear about your concerns with both the manicure experience and the polish longevity. While our classic manicure is designed to provide essential nail care, we understand that the finishing touches, including lotion and massage, can make a meaningful difference in the overall experience. We appreciate you bringing this to our attention, as we always want our guests to feel comfortable, cared for, and satisfied with their services. Regarding the polish, traditional nail lacquer can vary in longevity depending on several factors, but we certainly understand your disappointment with the chipping you experienced. At Cellini, we take pride in our work and stand behind our services with a complimentary 7 day guarantee for eligible chipping or peeling concerns. Since your appointment was on October 23, we would be more than happy to welcome you back and address the polish at no additional charge under that policy. We also attempted to locate your appointment in our system but were unable to confidently match it with the information available in your review. We would genuinely appreciate it if you could call or text us at (479) 995-2718 so our management team can personally follow up and help make things right. Leigh, we truly value the trust you’ve placed in Cellini through your previous visits. We hope you’ll give us the opportunity to turn this experience around and remind you why you enjoyed visiting us in the first place. – The Cellini Team
Paul did an amazing job! Mine always have never looked better! The drive is a little out of my way, but it’s totally worth it!
Tara, thank you so much for this incredibly sweet review! 🤍 Knowing that you go out of your way to visit Cellini and feel that the experience is worth the extra drive is truly one of the most meaningful compliments we could receive. Paul will be absolutely delighted to hear your kind words! He puts so much care and creativity into his work, and hearing that your nails have never looked better is sure to make his day. We know your time is valuable, Tara, and we never take it for granted that you choose to spend a little extra of it with us. Thank you for trusting Paul and continuing to make Cellini your destination for beautiful nails. We’re so grateful for your loyalty and look forward to making every visit worth the drive! – The Cellini Team
I absolutely loveee getting my manís & pedis here! Ally & Aundre are my fav 1000/10 . Absolutely LOVEE ✨🤍
Yose, a 1000/10?! You just made our entire day! 🤍✨ Thank you so much for sharing your love for Cellini and for continuing to choose us for your manis and pedis! Ali and Andre are going to be absolutely thrilled to hear that they’re your favorites! There’s something so special about finding nail artists you genuinely connect with, and we love knowing that they’ve made your visits so enjoyable and memorable. We’re truly grateful for the trust and love you continue to show our team, Yose. Guests like you bring so much joy to what we do, and we hope Cellini always feels like your little escape to relax, feel pampered, and leave with nails you absolutely love. We can’t wait to see you again! Thank you for being such a wonderful part of our Cellini family! 🤍 – The Cellini Team
AI was so quick and efficient with my nails! Absolutely loved my experience with her!!
Kristina, thank you so much for your wonderful review! 🤍 We’re so happy to hear that you had such a lovely experience with Ai! She’ll be delighted to know that her efficiency and skill made such a positive impression on you. We believe that beautiful nails and attentive service should go hand in hand, and it means so much to hear that Ai made your visit both enjoyable and convenient without compromising on quality. Thank you for trusting Cellini with your nails, Kristina! We genuinely appreciate you taking the time to recognize Ai’s work and look forward to welcoming you back for another beautiful experience soon! – The Cellini Team
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
