Reviewers frequently praise the firm's responsiveness, clear communication, and compassionate handling of personal injury cases, noting that staff often secured favorable settlements against insurance companies. The office also receives positive feedback for offering informative tours of the historic Knox Mansion. However, a small number of low-star reviews criticize perceived rudeness, unreturned phone calls, and a lack of empathy for clients with smaller claims.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Highly insightful 1.5 hour tour covered nearly 150 years of Buffalo history from the Gilded Age to the modern era. It brings together art, architecture, culture, commerce and capital. You'll leave enlightened and amazed. This tour is time well spent.
Restoration has been Beautifully done. 😍
After my husband had a bad slip and fall we didn’t know what to do next. We ended up calling Cellino Law which was the best thing we could have done. We spoke with Brigitte and her assistant Katie who gave us the guidance and advice we needed to move forward with our case. We are grateful for their help and highly recommend calling them if you are in need of a personal injury attorney.
Thank you for sharing such kind words about your experience with us, Cheryle! We are glad to hear that Brigitte and Katie provided the guidance needed to make your case as easy as possible. We truly appreciate your recommendation!
Our family is deeply thankful for the support offered by Mr. D’Amato. We particularly value the patience and empathy shown after my husband’s passing. He went beyond expectations to secure justice. No words fully capture our gratitude for his professionalism and dedication to establishing our case.
Thank you for your heartfelt words, Devorah. We're deeply sorry for your loss and appreciate you taking the time to recognize Chris D'Amato.
I hired Michael Lovecchio after a car accident in January 2026 that left me injured. I’m very happy with the outcome of his work he got me 10 times more than the insurance company offered me. I would recommend Cellino Law to anyone that needs an Attorney
Thank you for your 5-star review, Kristen. We're so glad to hear you were happy with the outcome of your case, and we truly appreciate your recommendation.
Stephen Ciocca is the very best. I was in an auto accident in August 2025, and Stephen advised me right from the very start. He navigated the insurance companies, so that I could focus on healing. He always took my calls promptly, and answered any questions that I had. It was a great relief knowing that he was in my corner. He fought the insurance companies, and got me every penny that I was entitled to.
We're so glad to hear Stephen Ciocca fought to get you what you deserved after your accident. We truly appreciate you taking the time to leave a review, and we wish you all the best, Russ.
I worked with Stephen Ciocca at Cellino Law on Delaware Avenue after I was hit by a car a couple of years ago. He got me the maximum on the case. His demeanor was always pleasant, he was very knowledgeable, and he was crystal clear on every step so nothing felt confusing. Highly recommended!!!
Thank you for sharing your experience, Will! We’re glad to hear you had a positive experience working with Stephen Ciocca. We truly appreciate your recommendation and your trust in our firm.
My family partook in their free tour of the Knox Mansion/Cellino Law offices. It was very enjoyable and interesting and a great opportunity to experience a significant part of Buffalo's history.
Thank you for joining us for a tour of the Knox Mansion, Mark! We’re glad you and your family enjoyed the experience.
My experience with this law office has been extremely positive in every way. I worked with Stephen Ciocca on my case. Stephen was professional, compassionate and hardworking to obtain an end result we were all happy with. I would highly recommend his services as well as the law firm to anyone in need. I would also add that anyone we came in contact with while in the office was very pleasant. The receptionist was so kind and accommodating, always making us feel at home.
Thank you for your kind words and recommendation, Dawn! We’re so glad to hear you had such a positive experience working with Stephen Ciocca and we truly appreciate you taking the time to leave us a review.
I started working with Greg Pajak a couple of years ago, he was professional, polite (always has a smile on his face) and was very responsive to my many calls and emails. He explained everything in detail and always answered my questions without making feel like I was bothering him. Greg is the BEST attorney that I have ever worked with! I never felt like I was just another client, he made me feel like I was his only client and I appreciate that! I also had many interactions with Tracey Falconer, she is very personable and kind. She made me feel comfortable with this whole process by keeping me informed and in the loop. I would DEFINITELY recommend this law firm! They are the absolute best and I have no complaints!! Job well Done, Thank you!
Thank you, Evette, for your kind words and recommendation! We’re so glad to hear that Greg Pajak and Tracey made you feel supported and well-informed throughout your case. Greg’s responsiveness and personal attention, as well as Tracey’s kindness and communication, reflect the kind of experience we strive for our clients to have.