CenterWell Home Health in Savannah, GA, holds a 4.6/5 rating from 55 reviews, with the owner responding to all feedback. Positive comments highlight professional therapists, nurses, and physical therapists who provide compassionate care, teach exercise techniques, and maintain good communication. However, several low-star reviews criticize poor office customer service, including unreturned calls, scheduling confusion, and staff rudeness. Additional complaints mention missed visits and failures to order necessary medical supplies for patients.
Google rating: 4.6 out of 5 from 55 reviews (89% five-star).
Reviews on this page: 55 Google reviews (44 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 12, 2026.
Service: Senior Care Service serving Savannah, Georgia.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.6
★★★★★
55 reviews on Google
5★49
4★1
3★0
2★0
1★5
Reviews from Google, shown as published (original wording, unedited).
RH
Ronald Hendrix1 review
★★★★★
Amy has been wonderfull to us and such a big help for us.
Response from the owner · a week ago
Ronald, your 5-star review made our day! Thank you for trusting us with your care. Providing exceptional service is our top priority, and we’re so glad we could meet your expectations. We’re always here for you!
I am so impressed with CenterWell’s therapists. Each is professional, patient and encouraging.
Response from the owner · 2 weeks ago
Hi, Kathryn, thank you for your amazing review! We’re thrilled to hear about your 5-star experience with our team. Your kind words inspire us to continue providing the highest level of care. We look forward to caring for you again whenever you need us!
My experience with home care has been very positive and very helpful. All staff members have been very professional and helpful and I would recommend center well.
Response from the owner · 2 weeks ago
Hi, Rexine.We’re grateful for your kind words and 5-star review! It’s our mission to make every experience a positive one, and we’re so happy to know we succeeded. Thank you for sharing your feedback!
Amy are a good person, she takes care of me like she my mama, thank God for sending me AMY, Thank center well for Amy........
Response from the owner · 2 weeks ago
Hi, Jerome, we’re so glad to know you had a 5-star experience! Your kind words about our service mean so much to us. Thank you for trusting us with your care. Should you need home health again, we’re here for you!
Amy is thoughtful, professional and offers exceptional, compassionate care. With her assistance, I been able to accomplish more than I thought that I could.
I'm thankful for Amy and the Centerwell team.
Response from the owner · 2 weeks ago
Thank you, Cynthia! We’re so glad to hear that you had a 5-star experience with us. Your feedback means the world to our team, and we’re committed to continuing to provide exceptional care. Should you need home health again, we’re here for you!
Hi, George, thank you for your amazing review! We’re thrilled to hear about your 5-star experience with our team. Your kind words inspire us to continue providing the highest level of care. We look forward to caring for you again whenever you need us!
Learned new ways to exercise my affected or injured body parts. I also benefited from the knowledge given about exercises that would improve my injury.
Response from the owner · 2 weeks ago
Richard, we truly appreciate your 5-star review. It’s wonderful to know that our team could meet your needs and leave such a positive impression. Thank you for taking the time to share your thoughts. We’re here for you whenever you need us!
The nurses and occupational therapists are always there to help me, advise me and send me to the hospital. they have been a great asset to me, and although i hope to get well enough not to need them, I will miss them when they are gone. They have added an extra layer of biweekly health care that adds security to my life.
Response from the owner · 2 weeks ago
Hi, richard! We’re so happy to read your kind review and know that your experience with us was 5-star worthy. This great feedback motivates our clinicians to keep doing the amazing work that they do. It’s our pleasure to care for you, and we’re here for you whenever you need us!
I’m writing to share my experience with CenterWell Home Health in Savannah Wilmington Island, specifically regarding Head Nurse Ruthie. Unfortunately, my grandfather’s care fell short of our expectations. Ruthie was consistently rude and seemed unwilling to perform even simple tasks, like sitting on the floor or removing his socks, to properly wrap his legs for his lymphedema. This was particularly frustrating, as we were relying on them and paying through insurance for proper care. Every week, we had to go through the hassle of paperwork and the stress of potentially losing home care services. I hope the company can address these issues and improve their services for other families.
Response from the owner · 11 months ago
We appreciate you sharing your experience with us, Simone. We take all concerns seriously, and our leadership team would like to connect further regarding your feedback. To protect your privacy, please email [email protected] with your concerns and a member of our team will reach out to you to discuss.
Special thank you to Jackie, our first contact with Centerwell. I was hospitalized on TPN and wanting to go home. She went out of her way to find the pump needed for home use. She contacted a local sales agent and requested use of his pump for me. Randi, my nurse, was amazing. I looked forward to her visits. 100% will recommend this agency.
Response from the owner · a year ago
Rhonda, your 5-star review made our day! Thank you for trusting us with your care. Providing exceptional service is our top priority, and we’re so glad we could meet your expectations. We’re always here for you!