Google reviewers rate CenterWell Senior Primary Care 4.8 out of 5 based on 54 reviews, noting that the owner responds to all feedback. Patients frequently praise the friendly, respectful staff, short wait times, and doctors who listen attentively during one-on-one appointments. Recurring themes include the welcoming atmosphere, clean facility, and personalized attention from medical providers. One criticism describes a tour experience where a Spanish-speaking visitor felt unwelcomed due to a perceived lack of cultural openness from the guide.
Google rating: 4.8 out of 5 from 54 reviews (87% five-star).
Reviews on this page: 54 Google reviews (44 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: May 7, 2026.
Service: Senior Care Service serving Kansas City, Missouri.
Data from Google, last updated November 2, 2026.
Star ratings
54 Google reviews we collected
4.8of 5
5 stars4787%
4 stars611%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 44 written reviews
100%praise
Praise28100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude2175%
Communication311%
Would recommend27%
Quality & results14%
Honesty & trust14%
What customers talk about
We read 44 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Absolutely love Centerwell friendly, caring focus on you and your total care I've been needing a place to feel seen and heard and I feel like i have f…”
“Explain your health condition very good, and make sure that you are understand your condition And the Staff is very Pleasant and helpful.”
“When it comes to my well-being I would highly recommend this medical center for our senior citizens to experience”
“She had wonderful bedside manner and was very thorough.”
“Wonderful genuine customer service always!”
People customers mention
Healy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Absolutely love Centerwell friendly, caring focus on you and your total care I've been needing a place to feel seen and heard and I feel like i have found my place🙌
Response from the owner · 5 months ago
Thank you for giving us a 5 Star review! We are thrilled have you as one of our patients at CenterWell™ Senior Primary Care. We look forward to continuing to help you on your journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
T
Theresa BakerLocal Guide · 197 reviewsiTotal number of Google reviews Theresa has written across all businesses on Google Maps, not just this one.
Went in for my 3 months check up!! everything went well I like Poovi Velmurugan my APRN!! she is easy to talk with and gives me excellent medical care and advice for my health!!
Response from the owner · 6 months ago
Thank you for giving us a 5 Star review! We are thrilled have you as one of our patients at CenterWell™ Senior Primary Care. We look forward to continuing to help you on your journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
P
Patisha Randolph7 reviewsiTotal number of Google reviews Patisha has written across all businesses on Google Maps, not just this one.
I went to my mother’s Drs appointment this morning. Well it was a walk in and the staff was very friendly and got her right in. Her regular nurse that always takes great care of my mom (Ebony) was great. She took care of Ms.Linda…(what she calls my mom) Her regular Dr wasn’t available however she saw Nurse Practitioner Dee Berry. We were both very impressed with Nurse Practitioner Dee Berry. She had wonderful bedside manner and was very thorough. I’m very confident having my mom treated at this facility with all the staff. Great job.
Response from the owner · 7 months ago
Thank you! We are thrilled have your family member as one of our patients at CenterWell™ Senior Primary Care, and to be your partner in continuing to help them on their journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
B
Brenda Jenkins1 reviewiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Dr Haley always take time to listen to me and try to help with any problem that I have he's a great doctor and a wonderful man that always take time to show the patient that he care
Response from the owner · a year ago
Thank you for giving us a 5 Star review! We are thrilled have you as one of our patients at CenterWell™ Senior Primary Care. We look forward to continuing to help you on your journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
S
Steven Singleton1 reviewiTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
The times that I have been there I have been treated very well
Response from the owner · a year ago
Thank you for the review. At CenterWell™ Senior Primary Care, our goal is to create an exceptional experience for those choose us as their healthcare provider. Would you please email us at [email protected] and share more information on how we could have made it a five-star experience? Thank you!
M
Mary Wright6 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I’m very impress with the service I have received from Poovizhi Velmurugan, NP. She is very good and helpful and patience. Explain your health condition very good, and make sure that you are understand your condition And the Staff is very Pleasant and helpful. You don’t find that very often. Very please with the care.
Response from the owner · a year ago
Thank you for giving us a 5 Star review! We are thrilled have you as one of our patients at CenterWell™ Senior Primary Care. We look forward to continuing to help you on your journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
R
Randie Wilson4 reviewsiTotal number of Google reviews Randie has written across all businesses on Google Maps, not just this one.
Thank you for the review. At CenterWell™ Senior Primary Care, our goal is to create an exceptional experience for those choose us as their healthcare provider. Would you please email us at [email protected] and share more information on how we could have made it a five-star experience? Thank you!
F
Francisca YoungLocal Guide · 60 reviewsiTotal number of Google reviews Francisca has written across all businesses on Google Maps, not just this one.
Thank you for giving us a 5 Star review! We are thrilled have you as one of our patients at CenterWell™ Senior Primary Care. We look forward to continuing to help you on your journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
A
Angela BreakfieldLocal Guide · 18 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
The staff always so nice and friendly. And my doctor is great!
Response from the owner · a year ago
Thank you for giving us a 5 Star review! We are thrilled have you as one of our patients at CenterWell™ Senior Primary Care. We look forward to continuing to help you on your journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
S
Schevelle Myers10 reviewsiTotal number of Google reviews Schevelle has written across all businesses on Google Maps, not just this one.
Everyone is very nice and didn't not have to wait long and the doctor took time out to listen
Response from the owner · a year ago
Thank you for giving us a 5 Star review! We are thrilled have you as one of our patients at CenterWell™ Senior Primary Care. We look forward to continuing to help you on your journey to a happier and healthier life. If you haven’t already, keep in touch with us on Facebook at @CenterWellPrimaryCare.
