Analyzing 7,304,9967.3M ReviewsFor 20,71220.7K Experts
Google reviewers rate Central Security five stars based on fifty-one reviews, noting the owner replies to seventy-five percent of comments. Customers frequently cite prompt responses, clear communication, and fair pricing compared to larger competitors. Recurring themes include the team's ability to troubleshoot legacy alarm systems, provide after-hours support, and maintain long-term relationships through reliable service and professional installations.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
51 Google reviews we collected
Phrases our text analysis found in 50 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 50 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Armando over with Central Security was very responsive and resolved my legacy hardwired alarm issue at my home.”
“We need more people like Armando in customer service—he truly deserves recognition and a raise for his outstanding work!”
“I would definitely recommend you to everyone that needs home security.”
“He was patient, respectful, attentive, and went above and beyond to help me resolve an issue that had been very frustrating.”
“He has been super honest and knowledgeable about my security needs.”
“His pricing is extremely fair compared to the ADT’s and Xfinity’s of the world - Central Security is a no brainer!”
“He guided me step by step, explained everything clearly, and made the entire process feel simple and manageable.”
praise complaint · found by our text analysis, Google review wording unchanged.
Armando over with Central Security was very responsive and resolved my legacy hardwired alarm issue at my home.
Armando with Central Security Group provided truly exceptional customer service. He was patient, respectful, attentive, and went above and beyond to help me resolve an issue that had been very frustrating. He guided me step by step, explained everything clearly, and made the entire process feel simple and…
Armando is top notch. He’s taken care of our security systems for 10+ years. Highly recommended
Armando offers outstanding service. He is quick to respond and extremely knowledgeable about alarm systems. I have been doing business with him for the past eight years and couldn't be more pleased!
Armando thank you for taking care of me and my family. You help kept us safe. Always there when we needed help. I would definitely recommend you to everyone that needs home security.
Awesome service. Always get an answer of the phone call and solution to the problem.
5.0 ★★★★★ 51 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Armando over with Central Security was very responsive and resolved my legacy hardwired alarm issue at my home.
Armando with Central Security Group provided truly exceptional customer service. He was patient, respectful, attentive, and went above and beyond to help me resolve an issue that had been very frustrating. He guided me step by step, explained everything clearly, and made the entire process feel simple and manageable. Most importantly, he never made me feel embarrassed or uncomfortable for needing assistance. His kindness and encouragement gave me the confidence to handle the matter successfully. Armando’s passion for helping others is clearly reflected in the way he treats customers. I am extremely grateful that God placed him in my path when I needed guidance. Central Security Group is fortunate to have such a dedicated and compassionate employee. We need more people like Armando in customer service—he truly deserves recognition and a raise for his outstanding work!
Armando is top notch. He’s taken care of our security systems for 10+ years. Highly recommended
Armando offers outstanding service. He is quick to respond and extremely knowledgeable about alarm systems. I have been doing business with him for the past eight years and couldn't be more pleased!
Armando thank you for taking care of me and my family. You help kept us safe. Always there when we needed help. I would definitely recommend you to everyone that needs home security.
Awesome service. Always get an answer of the phone call and solution to the problem.
Very happy with the service provided by Central Security. The system worked flawlessly and the response from their team was excellent. Thank you for your excellent service !
Armando’s customer service is second to none. He has always been very responsive even after hours to help me resolve issues. His pricing is extremely fair compared to the ADT’s and Xfinity’s of the world - Central Security is a no brainer!
This Honeywell alarm system was dormant for 5+ years and Armando got it back up and running in less than 20 mins. The team is fast, responsive, knowledgeable, and professional. Give them a call. Highly recommended
Very responsive and professional!
Analyzing 7,304,9967.3M ReviewsFor 20,71220.7K Experts
