Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
Google reviewers rate Century Avenue Service 4.9 out of 5 stars based on 117 reviews, frequently praising the shop's honesty, reasonable pricing, and quick turnaround times for brake and general repairs. Customers appreciate the transparent communication and willingness to advise against unnecessary work, although the owner replies to only 22 percent of reviews. A minority of low-star critiques cite unprofessional communication, lack of written documentation for diagnostics, and disputes over repair quotes compared to other local shops.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
117 Google reviews we collected
Phrases our text analysis found in 95 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 95 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The owner is honest, and the staff are professional and friendly.”
“This is a great place to take your car for service - high quality work at a fair price.”
“…noise, they diagnosed the problem with back subframe broken and were nice enough to contact Mercedes dealership to conform there was a recall for the…”
“Oh, I forgot to mention, as I pulled into their lot, I was greeted outside, a few moments after I stepped out of my car - service is top notch.”
“So grateful for fast repair and will recommend to anyone plus post on Nextdoor Neighbor!”
“Highly recommend going here for any vehicle related issues.”
“HIGHLY DO NOT RECOMMEND!”
“Jon called me with a quote and explained that my car was too rusted and leaky to justify a repair.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Century Avenue Service for 8 kinds of job. Pick one to see what they paid and said.
Brought my Mercedes E 350 for a check up as it was making a noise, they diagnosed the problem with back subframe broken and were nice enough to contact Mercedes dealership to conform there was a recall for the subframe . I got it fixed through Mercedes dealership and did not have to pay for this repair. Great honest service Thanks
So grateful for fast repair and will recommend to anyone plus post on Nextdoor Neighbor! Local South Maplewood gem!
This is a great place. A friend recommended it to me, and I’m so glad I came. The owner is honest, and the staff are professional and friendly. Highly recommend!
I had to stop here unexpectedly after an auto collision, as my bumper was dented in far enough to rub against my tire and making it difficult to drive. Even though this is not a collision service center, two employees gladly helped me bend the bumper back far enough to get my vehicle home, free of charge. 5 stars for helping a motorist in need.
I brought my car in for a brake-line leak. I got an inspection for free (compared to the $30-60 inspections offered elsewhere). Jon called me with a quote and explained that my car was too rusted and leaky to justify a repair. Very honest and friendly service, I assume another shop would have just taken my money…
splendid true and genuine folks here and thats all you could ask for and They will work with you when it comes to scheduling been going there for years never had any kerfuffles or issues, so i will continue to go there , because having a honest profesional non jiving Mechanic is underated but behooving none the the less .
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 12 | — |
| Brakes | 9 | — |
| Auto engine diagnostic | 8 | — |
| Steering & suspension repair | 6 | — |
| Tires | 5 | — |
| Exhaust | 3 | — |
| Air conditioning | 3 | — |
| Air & cabin filter replacement | 3 | — |
4.9 ★★★★★ 117 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Friendly and informative staff. Very polite. Quick service. 💯
Brought my Mercedes E 350 for a check up as it was making a noise, they diagnosed the problem with back subframe broken and were nice enough to contact Mercedes dealership to conform there was a recall for the subframe . I got it fixed through Mercedes dealership and did not have to pay for this repair. Great honest service Thanks
So grateful for fast repair and will recommend to anyone plus post on Nextdoor Neighbor! Local South Maplewood gem!
This is a great place. A friend recommended it to me, and I’m so glad I came. The owner is honest, and the staff are professional and friendly. Highly recommend!
I had to stop here unexpectedly after an auto collision, as my bumper was dented in far enough to rub against my tire and making it difficult to drive. Even though this is not a collision service center, two employees gladly helped me bend the bumper back far enough to get my vehicle home, free of charge. 5 stars for helping a motorist in need.
I brought my car in for a brake-line leak. I got an inspection for free (compared to the $30-60 inspections offered elsewhere). Jon called me with a quote and explained that my car was too rusted and leaky to justify a repair. Very honest and friendly service, I assume another shop would have just taken my money to do a temporary fix on an already dying car
Jon is a nice guy really honest and helpful. Thanks Jon!
splendid true and genuine folks here and thats all you could ask for and They will work with you when it comes to scheduling been going there for years never had any kerfuffles or issues, so i will continue to go there , because having a honest profesional non jiving Mechanic is underated but behooving none the the less .
This is a great place to take your car for service - high quality work at a fair price. I never feel ripped off. I highly recommend this place!
They are straight forward and honest with reasonable pricing!
Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
