Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts

Century Graphics & Sign logo

Century Graphics & Sign

Sign shop · Midland, TX · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%85+54Reliability 28%79+22.3Replies to reviews 8%56+4.6Experts Score= 81Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 10 sign companiesPosition by Experts Score among all companies we track in this category. · better than 44%
4.7 ★★★★★ 99 Google reviews · 24 photos
89%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
Jun 2026latest review
📞 Call (432) 686-8244Request a call backWebsite ↗

Century Graphics & Sign at a glance

Google reviewers rate Century Graphics & Sign 4.7 out of 5 based on 99 reviews, noting the owner replies to 83% of feedback. Customers frequently praise the shop for handling custom apparel, signs, and decals with quick turnaround times, responsive communication, and helpful design consultation. However, a subset of lower-rated reviews cites recurring issues with missed deadlines, unmet promises regarding refunds, and orders that arrived incorrect without adequate follow-up support.

  • Google rating: 4.7 out of 5 from 99 reviews (89% five-star).
  • Reviews on this page: 99 Google reviews (79 with written comments, 5 with photos).
  • Owner responses: the business replied to 83% of reviews.
  • Most recent review: June 19, 2026.
  • Service: Sign Company serving Midland, Texas.

Data from Google, last updated October 29, 2026.

Score profile vs other sign companies

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction85Reliability79Craft & service–Value–Momentum100Replies to reviews56Satisfaction: 85 (median 86)Reliability: 79 (median 83)Momentum: 100 (median 100)Replies to reviews: 56 (median 51)
Century Graphics & SignSign Companies median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Century Graphics & Sign: 85/100 on this factor. Category median: 86.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Century Graphics & Sign: 79/100 on this factor. Category median: 83.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Century Graphics & Sign: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Century Graphics & Sign: 56/100 on this factor. Category median: 51.C
56

Bar = this company · dark tick = category median.

Star ratings

99 Google reviews we collected

  • 5 stars8889%
  • 4 stars44%
  • 3 stars00%
  • 2 stars22%
  • 1 star55%

Praise vs complaints

Phrases our text analysis found in 79 written reviews

  • Praise9196%
  • Complaints44%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2931%
  • Quality & results2122%
  • Speed & response1819%
  • Would recommend1415%
  • Communication77%
  • Price & value55%
  • Honesty & trust11%

What customers talk about

We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She got my request handled very quickly and professionally.”
  • “Evelyn did a great job, very impressed with communication and the hats are real good quality.”
  • “She’s super responsive, anytime I’ve needed her she’s there !”
  • “I love working with them and would recommend them at century graphics!”
  • “They have been great as consulting and explaining my options.”
  • “Century Graphics is top of the line for products you are needing and will get them at a reasonable time!”
    “Just called in for a quote The sales person made me feel like they didn't want my business.”
  • “It's nice to know I have a reliable company to support my marketing business.”

People customers mention

  • Evelyn 13 reviews
  • Karissa 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Wheatley11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

For two years I have used Century Graphics for my award and banner needs. They have been great as consulting and explaining my options. Thank you and your staff for jobs well done!!!

Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

It was a Hail Mary but they pulled it off. We were short with signs coming from El Paso, Texas and we miscalculated. They saved the day. Thank you so much. Very good work.

Derrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Evelyn was great to work with. She got my request handled very quickly and professionally. Can’t wait to receive it in the mail.

Dalton2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Evelyn Mungia Always helps with last minute orders and gets them across the finish line

Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Just wanted to say thank you to Evelyn, for putting the time and effort into our products, the communication she put forth made this process very easy. Thank you!

Keith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Evelyn is great !!! She’s super responsive, anytime I’ve needed her she’s there !!! Thank you Evelyn for all that you do for us we really appreciate you here at Flowco !!!!

Compare with

Photos

Customer reviews

4.7 ★★★★★ 99 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jerry JonesLocal Guide · 15 reviewsTotal number of Google reviews Jerry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great Products and Great Service!!

Response from the owner · 3 months ago

Thank you Jerry! We are always happy to help!

Wheatley Bell11 reviewsTotal number of Google reviews Wheatley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

For two years I have used Century Graphics for my award and banner needs. They have been great as consulting and explaining my options. Thank you and your staff for jobs well done!!!

Response from the owner · 6 months ago

Thank you Wheatley! We are always happy to help!

Carlos Payan5 reviewsTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It was a Hail Mary but they pulled it off. We were short with signs coming from El Paso, Texas and we miscalculated. They saved the day. Thank you so much. Very good work.

Response from the owner · 7 months ago

Thank you Carlos! We are always happy to help!

Derrick Robertson2 reviewsTotal number of Google reviews Derrick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Evelyn was great to work with. She got my request handled very quickly and professionally. Can’t wait to receive it in the mail.

Response from the owner · 2 years ago

We're so glad to hear you had a fantastic experience, Derrick! Thank you for choosing Century!

Dalton Kille2 reviewsTotal number of Google reviews Dalton has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Evelyn Mungia Always helps with last minute orders and gets them across the finish line

Response from the owner · 2 years ago

Thank you Dalton! We take pride in our customer service and are happy to hear you received excellent service!

Jonathan Granados1 reviewTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just wanted to say thank you to Evelyn, for putting the time and effort into our products, the communication she put forth made this process very easy. Thank you!

Response from the owner · 2 years ago

Thank you, Jonathan! We're happy to hear you received excellent customer service!

Keith ray83 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Evelyn is great !!! She’s super responsive, anytime I’ve needed her she’s there !!! Thank you Evelyn for all that you do for us we really appreciate you here at Flowco !!!!

Response from the owner · 2 years ago

Thank you, Keith! We're happy to hear you received excellent customer service and look forward to working with you again.

Merritt Martin1 reviewTotal number of Google reviews Merritt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Evelyn Mungia made getting hats the easiest it’s ever been!! She had AMAZING customer service and made our vision come to life 🙌🏼

Response from the owner · 2 years ago

Thanks for sharing this! It is very important to us to provide a positive experience with our customers. We truly appreciate doing business with you. Thank you!

Sean Mungia1 reviewTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got some hats made for our ranch. Evelyn did a great job, very impressed with communication and the hats are real good quality.

Response from the owner · 2 years ago

Thank you for your review, Sean! We're happy to help with any apparel, promo or signage you need!

byron stuart3 reviewsTotal number of Google reviews byron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great products and customer service. Shawna is very responsive and out of box thinker.

Response from the owner · 2 years ago

Thank you, Byron! We love to come up with creative solutions to the needs of our customers!

Century Graphics & Sign on Google Maps →

Business details