Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
CertaPro Painters of Plainfield, IL logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%53+3.7Craft & service penalty85−1.5Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

CertaPro Painters of Plainfield, IL

Joliet, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 40 wallpaper removal services · 4.9★ from 400 Google reviews

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Report card

Percentile vs other wallpaper removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CertaPro Painters of Plainfield, IL is better than 88% of wallpaper removal services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CertaPro Painters of Plainfield, IL is better than 86% of wallpaper removal services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CertaPro Painters of Plainfield, IL is better than 85% of wallpaper removal services.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CertaPro Painters of Plainfield, IL is better than 100% of wallpaper removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CertaPro Painters of Plainfield, IL is better than 100% of wallpaper removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CertaPro Painters of Plainfield, IL is better than 53% of wallpaper removal services.C
53

Reviews for your job

Customers hired CertaPro Painters of Plainfield, IL for 8 kinds of job.

CertaPro Painters of Plainfield, IL for water damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Water damage repair”

STEVE3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent Company!

Great priceWater damage repair
Laury6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Certapro did amazing job. Joe and Adrian were the best: talented professionals focused on quality work, respectful, communicative. They painted a large kitchen family room ceiling and walls. They previously did a dining room and front room along with kitchen cabinets with same quality. We fully recommend Certapro and ask for Joe and Adrian!!!

Reasonable priceWater damage repairDrywall painting
JulieLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had to have a section of the kitchen ceiling replaced due to a roof leak, and then have the entire ceiling painting in our open concept home. Everything looks great. The team was prompt, friendly, professional and did an excellent job. Will definitely call again for our next painting project.

Reasonable priceWater damage repairDrywall painting
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have used certa pro for years. Best job ever!! Bruce is a fantastic guy - eager to help and very professional!! Great prices!

Door paintingWater damage repairSiding painting+ Responsiveness+ Punctuality+ Quality
GusLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and Integrity Quality Workmanship

Drywall paintingInterior paintingDrywall repair+ Responsiveness+ Punctuality+ Quality
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They have always performed quality work and are reasonably priced. Bruce is easy to work with

Interior paintingWater damage repair+ Responsiveness+ Quality+ Value
JeffLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Certa of Plainfield did a great job painting the exterior trim, gutters and downspouts of our home. From the estimate to cleaning, wood repairs, prep and painting. Very professional and efficient in their work all around. Highly recommend.

Exterior paintingExteriorsMetal painting+ Punctuality+ Quality+ Professionalism
andrewLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very thorough professional people. Just a great experience. Highly recommend

Interior paintingDrywall repairWater damage repair+ Quality+ Professionalism
Corie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bruce and his staff are very easy to work with. Bruce came out personally and gave me a quote right away. Carly was very responsive with a couple of questions I had. The painters were respectful and kept the work space clean. We have used Bruce twice now and have been happy with the work both times. Would recommend!

Interior paintingDrywall repairWater damage repair+ Responsiveness+ Punctuality+ Quality
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Rating only, no written review.

Reasonable priceWater damage repairDrywall painting
Josh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Interior paintingCabinet paintingDoor painting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 68%Overpriced 4%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Interior painting119—
Exterior painting58—
Drywall repair32—
Door painting26—
Cabinet painting15—
Drywall painting12—
Water damage repair11—
Wood staining7—

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