Experts Reviews · Company report
Certified Indoor Environmental logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%51+12.4Value 14%100+14.1Replies to reviews 7%48+3.4Craft & service penalty73−2.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Certified Indoor Environmental

Tigard, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #160Position by Experts Score among all companies we track in this category. of 184 hazardous material removal · 4.9★ from 235 Google reviews

Report card

Percentile vs other hazardous material removal (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Certified Indoor Environmental is better than 81% of hazardous material removal.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Certified Indoor Environmental is better than 51% of hazardous material removal.C
51
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Certified Indoor Environmental is better than 73% of hazardous material removal.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Certified Indoor Environmental is better than 100% of hazardous material removal.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Certified Indoor Environmental is better than —% of hazardous material removal.–
—
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Certified Indoor Environmental is better than 48% of hazardous material removal.C
48

Reviews for your job

Customers hired Certified Indoor Environmental for 8 kinds of job.

Certified Indoor Environmental for mold inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.65
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 19

All 65 Google reviews tagged “Mold inspection” · showing 20

kellyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

**Updated/2nd Review May 2023** If you are thinking of using this company, you may want to reconsider. After using Certified in May 2022 I had insulation installed and a new mold issue arose due to poor baffle placement blocking the smart vent air flow. Certified (now Alliance) called me the day after sending the…

Mold cleaningMold remediationMold inspection− Responsiveness− Professionalism
tasi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Project Manager Freddy Rodriguez came out to inspect my attic. He was very knowledgeable and was able to assess the ventilation issues and condition of the roofing sheathing. I appreciate his expertise.

Mold inspection
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Certified Indoor is my Go-To for all things MOLD/Fungi related. They are always quick to get out, extremely professional, and competitive with their bids. When it comes to the actual mitigation, there's no company I trust more!

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Your onsite personnel we very polite and professional. They answered all my questions and made me feel comfortable about the process. I would totally use them again and recommend them to my friends.

Mold inspection+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

You guys are simply the best! From start to finish you have been professional. Enviromental did some mold remediation for me. They were excellent ! From the receptionist to the technician everyone was professional and responsive.I was on a deadline and they met the deadline with ease.Call them you won't be disappointed.

Mold inspection+ Quality+ Professionalism
Christian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They came in and did some investigating and got back to us quickly with a plan of action, cost, and schedule. They followed through on everything in a timely manner and gave us tons of pictures and reports for our records and to help our tenants feel safe.

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Tracey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional experience and they took care of getting the mold out of the condo attic in a timely manner. Lots of pictures and detailed report.

Mold mitigationMold inspection+ Responsiveness+ Punctuality+ Quality
Guennet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They helped us inspect and resolve mold issues in the attic of the property.

Mold inspection+ Responsiveness+ Punctuality+ Professionalism
Bree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The employees were really friendly and helpful. They got it done quickly and cleaned up afterwards. They knew someone else had done an estimate from the original owner of the house, they took a look at it and adjusted their prices without me even saying anything. They sent pictures of the before and after. They gave…

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Quality+ Professionalism
PaulLocal Guide · 419 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very knowledgeable.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Quality+ Professionalism
Dale2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have worked with Certified Indoor Environmental numerous time. They are professional and do a great job. I find their bids to be reasonable, and the communication excellent and clear

Mold mitigationMold remediationMold inspection+ Responsiveness+ Punctuality+ Quality
Haley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We were SO pleased with the Certified Indoor Environmental team. They are great at what they do and we felt taken care of with the services they provided. With kindness and hard work at the core of what they do we couldn't recommend them enough!

Mold cleaningMold mitigationMold remediation+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simply the best! My job crew were highly trained and professional -- and they were not to busy for being plesant to talk with. All my questions were answered and I had full confidence the Job was being done right! Arrived in a new truck - all of their equipment was well maintained and organized -- the job site was…

Mold inspectionWater damage-related mold removal
JenLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Certified was great! Some issues were found during inspection (thanks, PDX Inspections!) and Certified provided a quote prior to closing. They honored my quote and it was easy to get scheduled They added several vents for the attic and did some mold mitigation. They did a great job and were very professional.

Mold mitigationMold remediationMold inspection+ Responsiveness+ Punctuality+ Quality
Amy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great great service from the office staff and the service techs. Amity was so helpful with all of our questions and very responsive. Definitely recommend to friends and family.

Mold remediationMold inspection+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quality people and good communication. Unlike many contractors they showed up on time and were efficient and did a good cleanup.

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Zachary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, available (quick to estimate and do the work), delivered as promised.

Mold cleaningMold mitigationMold remediation+ Responsiveness+ Punctuality+ Quality
jack7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Certified arrived on time, responded to calls and did a professional job. The techs were friendly and responded to questions without hesitation. I would use them again without hesitation.......

Mold inspection+ Responsiveness+ Punctuality+ Quality
Lauren9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

i love using certified. I always get residents who would rather trust someone who works in the field, than a manager who doesn't work with growth. You guys are always so willing to come out and explain to the residents what's causing the growth. Very nice to work with as well! You guys are usually the first to call in terms of vendors

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
TerriLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with customer service, scheduling and tech's doing the work. Good communication. Terri Boughton, Licensed Realtor in Oregon

Mold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Professionalism

Show more mold inspection reviews (45 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with