Google reviewers rate Chantilly Cakes 4.7 out of 5 based on 217 reviews, with the owner responding to 97% of them. Customers frequently praise the shop for accurate design execution, delicious flavors, and reliable punctuality for weddings and birthdays. However, some low-star reviews cite issues with communication errors, unmet deposit expectations, and perceptions that prices were high relative to cake size or quality.
Google rating: 4.7 out of 5 from 217 reviews (93% five-star).
Reviews on this page: 217 Google reviews (198 with written comments, 80 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 13, 2026.
Service: Wedding Cake Baker serving El Paso, Texas.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.7
★★★★★
217 reviews on Google
5★201
4★2
3★1
2★1
1★12
Reviews from Google, shown as published (original wording, unedited).
LD
Leann Diaz-ContrerasLocal Guide · 33 reviews
★★★★★
Loved the cake!!! Monica is so nice and very helpful and understanding when it comes to payments. I will definitely be using her again for future cake orders.
Response from the owner · a week ago
We're so happy to know that you loved the cake! We look forward to making more cakes for you. Thanks!
Our wedding cake was absolutely amazing!! Chantilly was very detail oriented and listened to all of our wants perfectly. The cake came out way better than the inspiration pictures and anything I could’ve imagined. The flavors were delicious and our guests were obsessed. The taste testing helped us pick out the best combinations for each tier. I cannot recommend Chantilly enough. You won’t regret it!
Side note: They also made my husband’s birthday cake which came out amazing too!
Recommended dishes: Wedding Cake
Response from the owner · 2 weeks ago
This made our day Armida! We're so happy the cake beat the inspiration photos and that your guests loved every tier. Tastings are one of our favorite parts, It's awesome that they helped you pick the perfect flavors. Thank you!!!
We had never used Chantilly Cakes and decided to try them out given their high online reviews, and let me tell you we were not disappointed! We presented the design we wanted and they executed it perfectly. We got the chocolate and almond flavors and they were delicious, and all of our guests loved the cake. Would definitely recommend Chantilly Cakes and we will be using them for all of our events.
Price per person: $100+
Response from the owner · a month ago
You made our day Mario!!! It’s great to know that your guests loved the chocolate and almond flavors. Thank you so much for your kind words!
Responses from the owner were prompt and the cake was ready at the agreed pick up time. The cake itself was amazing and beautifully made. I will definitely order from here again! They matched the inspiration picture so well. 10/10!
Order type: Take out
Price per person: $80–90
Recommended dishes: Birthday Cake
Response from the owner · a month ago
Thank you so muchTracy! We're so happy to know the cake was amazing and beautifully made. We look forward to making another cake for you.
For my daughter’s birthday I ordered this wonderful cake. It had strawberry and whip cream filling. I got exactly what I asked for!!! The ladies here are so professional, patient and listened to all my concerns. They had my cake ready the day and time I ordered it for. Thank you for making this moist delicious cake with so much love and care. My family couldn’t get enough. I ordered a small cake but I wish I had ordered a bigger one. I will be ordering more in the near future. 🥰🥰🥰🥰
Price per person: $60–70
Response from the owner · a month ago
Thank you so much Marysol for this review. It was our pleasure to make your daughter's birthday cake! We're thrilled the strawberry and whipped cream filling hit the spot, and that everyone wanted more (that's the best kind of problem to have)
We'll go bigger next time. Can't wait to see you again!
Stunning work. Her cake decoration is superb. The quality of the cake’s flavor is delicious. You can stop looking, found your cake lady. She’s prompt, will get you last minute, and the prices are good.
Response from the owner · a month ago
It's definitely a team effort. It was our pleasure to make the groom's cake. Thank you so much for your sweet words!
I was looking online a bakery that did gender reveal cakes, and I found Chantilly Cakes! Monica was super helpful and willing to do any design and flavors I liked!! And most importantly, the cake was delicious!! Will always order from here!!
Price per person: $50–60
Recommended dishes: Birthday Cake
Response from the owner · 2 months ago
Thank you so much Melanie! We're so happy to know the cake was delicious. We look forward to making another cake for you.