How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREChapin's Auto Services
Worthington, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 5.0★ from 97 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Chapin's Auto Services for 4 kinds of job.
Chapin's Auto Services for general repairs & maintenance
Clear ✕All 11 Google reviews tagged “General repairs & maintenance”
Honest work by an honest guy with fair pricing. Won't try to upsell you or recommend work you don't need! Doesn't talk down and takes his time explaining everything.
Andrew is so incredibly honest, tells it like it is, and does excellent repair work. Chapin's Auto Services is a real treasure.
Amazing. Great work. Fair price. Honest man. I wont go anywhere else.
I have taken my car here for a few years now and I cannot recommend them enough. Andy is fantastic! He explains the issues, is honest, and always looking to make sure I get the best deal possible. He has repeatedly referred me to other places if they have the expertise to fix the issue better, and with no charge. Would absolutely recommend!!!
I went to Chapin’s because my regular mechanic was busy. Chapin’s auto answered their phone despite being busy, and I was able to receive a free diagnostic of the problem the same day. The service was polite and courteous, and they were honest about what was wrong with my car and how I can look out for future…
I’ve been using Andy’s services for a number of years. I’ve never met anyone in the car repair service that compares to his professionalism, honesty, accuracy. His pricing is very reasonable. Save your money, stay away from dealerships and use Andy’s services. I can highly recommend, without reservation using Andy as your personal services supplier.
Andy was able to diagnose the problem with my car quite quickly (and didn't charge for the diagnosis!) and scheduled a time for the next day to fix it. It was super efficient and affordable, and he explained the issue to me. The whole process was very honest and helpful. Definitely will be a return customer.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 11 | — |
| Brakes | 9 | — |
| Oil change | 5 | — |
| Auto engine diagnostic | 5 | — |
