FACIAL SERVICES · LAS VEGAS, NV
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%73+25.5Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%47+4.7Momentum 8%89+7.1Track record 7%90+6.3Accountability 5%52+2.6Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Charnel Spa

Better than 88% of facial services · #3 of 24

5.0★342 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Charnel Spa for facial massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 5 Google reviews tagged “Facial massage”

★★★★★ Kelly · 3 years ago

I started coming to Nelly in Nov 2022, after relocating from Denver. I researched this area looking for a knowledgeable esthetician who could accept a last minute appointment for a new client. Charnel Spa is a relaxing space to decompress and trust Nelly to take care of your skin. I’m so glad I found this spa and…

Basic facialDeep cleansing facialFacial massage
★★★★★ Rachel · 3 years ago

Just finished getting the Charnel Signature Facial and my skin is glowing and I feel very relaxed and rejuvenated. Nelly is really passionate about her job and it shows through her work which I love. She addressed all my skin concerns and gave me some great advice going forward on how to fix them all. Will…

Deep cleansing facialFacial lymphatic drainageFacial massage
★★★★★ Jasper · 3 years ago

Hi this is jasper. First I got lost and nelly helped me get there lol. I felt super relaxed the whole time. The facialist used this electric device to kill the bacteria on my pimple it was great. She did a great job. 10 out of 10. I would recommend her to everyone.

Acne treatmentsFacial massage
★★★★★ Briana · 3 years ago

My experience with Nelly at Charnel Spa was incredible. I wish I could give her more than 5 stars. Not only is she exceptionally personable, kind, and professional, she also did an amazing job. My face feels like new and I feel beautiful. The atmosphere in her establishment is refined, elegant, and peaceful. She put…

Anti-aging facialDeep cleansing facialEuropean facial
★★★★★ H · 3 years ago

You can tell Nelly is well-knowledgeable and is an expert esthetician. She explained everything she was doing as she went through every step of my facial. Overall, such an amazing experience! I will be returning next month for sure :)

Facial massage

vs category

Blue = Charnel, grey = facial services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (5 reviews)2024-Q2: 5.00★ (9 reviews)2024-Q3: 5.00★ (7 reviews)2024-Q4: 5.00★ (16 reviews)2025-Q1: 5.00★ (7 reviews)2025-Q2: 5.00★ (7 reviews)2025-Q3: 5.00★ (16 reviews)2025-Q4: 5.00★ (6 reviews)2026-Q1: 5.00★ (3 reviews)2026-Q2: 5.00★ (4 reviews)2026-Q3: 5.00★ (6 reviews)2026-Q4: 5.00★ (7 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%73+25.5Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%47+4.7Momentum 8%89+7.1Track record 7%90+6.3Accountability 5%52+2.6Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
73
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
81
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
89
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
52

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+54 / −0
Professionalism
+55 / −0
Responsiveness
+0 / −0
Punctuality
+45 / −0
Value
+44 / −0

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