FACIAL SERVICES · LAS VEGAS, NV
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%73+25.5Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%47+4.7Momentum 8%89+7.1Track record 7%90+6.3Accountability 5%52+2.6Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
Charnel Spa
Better than 88% of facial services · #3 of 24
5.0★342 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Charnel Spa for laser hair removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Laser hair removal”
Yolanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Nelly does my facials. She is highly skilled, professional and caring. I am so glad she reopened after closing during the Pandemic. She is the best esthetician I have ever had. She is most interested in helping her customers have healthy and beautiful skin. She uses and reccomends high quality skincare products.…
Laser hair removalService not listed+ Cleanliness+ Quality+ Professionalism
Renae1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★
Rating only, no written review.
Laser hair removalService not listed+ Punctuality+ Cleanliness+ Quality
vs category
Blue = Charnel, grey = facial services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 47%Reasonable 53%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%73+25.5Reliability 15%81+12.2Craft & service 20%88+17.6Value 10%47+4.7Momentum 8%89+7.1Track record 7%90+6.3Accountability 5%52+2.6Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
73
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
81
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
88
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
47
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
89
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
90
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
52
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+54 / −0
Professionalism
+55 / −0
Responsiveness
+0 / −0
Punctuality
+45 / −0
Value
+44 / −0
