Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise the company for punctual appointments, thorough inspections, and proactive communication via texts and detailed service reports. Many reviewers highlight the effectiveness of organic treatments for pests like mosquitoes and chiggers, noting that the services are safe for pets and children. However, some low-star reviews criticize instances where technicians arrived late without notice, performed minimal work, or failed to effectively reduce pest populations.
Data from Google, last updated November 9, 2026.
875 Google reviews we collected
Phrases our text analysis found in 711 written reviews
How often each topic comes up in the written reviews
We read 711 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“, who has been exceptionally thorough, helpful, and personable!”
“I’ve been spoken to very rudely on multiple occasions but when you sign on they’re so nice.”
“He is always so kind and very thorough spraying for mosquitoes”
“Sadly we had to drop their service due to poor quality, lack of communication, and confusing billing practices.”
“Always on time, professional, pleasant and efficient.”
“Tech/Inspector was an hour late without notice, came out into my yard, poked the fire ants and then told me i needed Chemicals to get them under contr…”
“I recommend this company is you’re looking for honest help.”
“…ey actually use, it has growth hormones etc, this is not something I would recommend near your kids, animals or yourself.…”
“The team at Chem Free is incredibly knowledgeable, thorough, and takes the time to explain their services and approach.”
“There was no communication around the change in service date.”
“Chem Pest is always reliable and checks to see which insects may be lingering, if any.”
“They go above and beyond and are very reasonably priced.”
“It feels like a huge rip off and I wish I hadn’t even signed on with them because of how much you have to pay upfront.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 875 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have been very happy with Chem-Free for years. It just seems like a well-run operation and is very effective. But I want to give a special shout-out for Jonathan L., who has been exceptionally thorough, helpful, and personable!
Always on time, professional, pleasant and efficient. Great value for the cost! Great to work with! The team is the best! Highly recommend.
Thanks, Debbie!
It’s the same every time. There are still cobwebs everywhere. He was here less than ten minutes and didn’t even got to the back yard. Time to switch service.
Hi Ross, We hate to hear this and our manager would like to look into your situation. Can you please send us an email to [email protected] with your service address and best time to reach you? Thanks!
Luis crushed it. In and out and provided such an elite service. 5/5
Juan at Chem Free is the best!! He is always so kind and very thorough spraying for mosquitoes
Every time I call, they come out pretty quickly! They also are great at giving me a heads on when they are on their way and have always shown up! Additionally, my technician, Kevin really made me feel heard and throughly checked the areas I asked him to!
Great service from Chem Free today !! They always do a thorough job!!
Love it, Dave! Thank you.
Ryan gave exceptional service with Chem-free Pest! He asked great questions and gave plenty of knowledge and info on where the rodents and critters are hiding out and coming in. He listened and took his time. He is thorough to say the least. We really liked his work and when we schedule again we want Ryan! Most importantly, there was no strong odor/ smell. Thank you again.
Excellent job! Chiggers were really bad this year and Chem Free took care of the problem. Extremely pleased.
We love the peace of mind that comes with using organic pest control that protects our pollinators, especially our bees! Knowing that our children and pets can safely enjoy our outdoor spaces is equally important to us. The team at Chem Free is incredibly knowledgeable, thorough, and takes the time to explain their services and approach. They’re also well-informed about invasive pests and the harm they can cause to our home. We appreciate a company that understands the importance of protecting both our home and the ecosystem around it. Highly recommend!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts