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Cherry Valley Nursery And Landscape Supply

Garden center · Yucaipa, CA · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%80+50.8Reliability 28%93+26.3Replies to reviews 8%34+2.8Experts Score= 80Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#52 of 65 tree removal servicesPosition by Experts Score among all companies we track in this category. · better than 20%
4.8 ★★★★★ 669 Google reviews · 24 photos
85%five-star reviews
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
66%reviews answered by the owner
Oct 2026latest review

Cherry Valley Nursery And Landscape Supply at a glance

Customers frequently praise the wide selection of plants, soil amendments, and landscaping supplies, noting that staff provide knowledgeable advice on gardening and care. While many find the quality high, several reviewers indicate that prices are higher than competitors. Recurring criticisms involve inconsistent customer service, including reports of unfriendly attitudes, and specific issues with product quality, such as incorrect tree varieties or contaminated mulch.

  • Google rating: 4.8 out of 5 from 669 reviews (85% five-star).
  • Reviews on this page: 669 Google reviews (437 with written comments, 24 with photos).
  • Owner responses: the business replied to 66% of reviews.
  • Most recent review: October 8, 2026.
  • Service: Tree Removal Service serving Yucaipa, California.

Data from Google, last updated November 1, 2026.

Score profile vs other tree removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction80Reliability93Craft & service–Value–Momentum100Replies to reviews34Satisfaction: 80 (median 95)Reliability: 93 (median 94)Momentum: 100 (median 100)Replies to reviews: 34 (median 50)
This companyTree Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cherry Valley Nursery And Landscape Supply: 80/100 on this factor. Category median: 95.A
80
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cherry Valley Nursery And Landscape Supply: 93/100 on this factor. Category median: 94.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cherry Valley Nursery And Landscape Supply: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cherry Valley Nursery And Landscape Supply: 34/100 on this factor. Category median: 50.D
34

Bar = this company · dark tick = category median.

Star ratings

669 Google reviews we collected

  • 5 stars56785%
  • 4 stars7311%
  • 3 stars142%
  • 2 stars61%
  • 1 star91%

Praise vs complaints

Phrases our text analysis found in 437 written reviews

  • Praise34696%
  • Complaints134%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude23465%
  • Price & value5816%
  • Quality & results3510%
  • Would recommend144%
  • Speed & response113%
  • Honesty & trust51%
  • Communication21%

What customers talk about

We read 437 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The owner is very nice and the staff is amazing and very knowledgeable.”
    “I never yelled at anyone nor did I yell in my text using all CAPS as you did just now.”
  • “Here you'll find beautiful Talavera pots at a good price.”
    “Very nice, but a little pricey, but beautiful plants and a variety of garden Essentials”
  • “Their plant selection is top-notch—especially the coveted ‘Sungold’ cherry tomatoes, which are the only variety that truly thrives in my Yucaipa yard.”
    “Your post proves my point of my horrible experience.”
  • “Also if you're looking for decorative items for your garden and gifts I highly recommend coming here.”
  • “I was immediately impressed by their awesome selection but the one thing that will make me a repeat customer and tell all my friends and family about…”
  • “Love and trust this place and shopped there for years.”
  • “While on the phone, they explained to me everything on the various variety of the plant I was looking for and how to care for them.”

People customers mention

  • Depot 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

ErinLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

This is my happy place. They always have the most beautiful plants. Also if you're looking for decorative items for your garden and gifts I highly recommend coming here. The owner is very nice and the staff is amazing and very knowledgeable.

LuisLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Love this place. There is so much to choose from! It's a little pricey but great quality.

BO-BOLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

GREAT PLACE TO SHOP AND STAFF ARE AWESOME!! THEY ARE VERY HELPFUL AND GIVE YOU GREAT TIPS ABOUT WHATEVER YOU WANT TO GROW.

CherylLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Super helpful employees. Great advise given for planting. They even brought bowl of water for my dog.

MistyLocal Guide · 165 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

Prices are pretty high here! But they seem a bit cheaper after going to Roger's Gardens in Newport Beach ⛱️!

VitaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love and trust this place and shopped there for years. This time as I was leaving I got dizzy and a very kind and helpful employee made sure I was ok. He even came back to check on me as I sat in my car awhile. Great plants, great people.

Photos

Customer reviews

4.8 ★★★★★ 669 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Erin WellsLocal Guide · 34 reviewsTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is my happy place. They always have the most beautiful plants. Also if you're looking for decorative items for your garden and gifts I highly recommend coming here. The owner is very nice and the staff is amazing and very knowledgeable.

Irene BLocal Guide · 26 reviewsTotal number of Google reviews Irene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Went to a free class today on herbs very informative

Luis PesantesLocal Guide · 92 reviewsTotal number of Google reviews Luis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place. There is so much to choose from! It's a little pricey but great quality.

Response from the owner · 7 months ago

Thanks Luis! Glad you enjoyed our selection!

Renee Riehl6 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are super helpful and they have so much inventory.

MarkLocal Guide · 127 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place best nursery around for miles!!

Response from the owner · 3 years ago

Thank you!

BO-BO HAUSERLocal Guide · 109 reviewsTotal number of Google reviews BO-BO has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

GREAT PLACE TO SHOP AND STAFF ARE AWESOME!! THEY ARE VERY HELPFUL AND GIVE YOU GREAT TIPS ABOUT WHATEVER YOU WANT TO GROW.

Cheryl HartmanLocal Guide · 37 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super helpful employees. Great advise given for planting. They even brought bowl of water for my dog.

Misty FennLocal Guide · 165 reviewsTotal number of Google reviews Misty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prices are pretty high here! But they seem a bit cheaper after going to Roger's Gardens in Newport Beach ⛱️!

Vita CharlestonLocal Guide · 12 reviewsTotal number of Google reviews Vita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love and trust this place and shopped there for years. This time as I was leaving I got dizzy and a very kind and helpful employee made sure I was ok. He even came back to check on me as I sat in my car awhile. Great plants, great people.

Response from the owner · 4 months ago

Thank you, Vita. We appreciate your kind words, and we are glad you were okay! Hope to see you soon.

rebecca augustinLocal Guide · 121 reviewsTotal number of Google reviews rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always knowledgeable and helpful. It's my son's favorite store in the area

Cherry Valley Nursery And Landscape Supply on Google Maps →

Business details