Renee Grubbs4 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYear after year I trust them!
- Services: Individual income tax return preparation
Chesapeake Accounting Co
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%94+65.1Reliability 31%91+28Experts Score= 93Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 66 accountantsPosition by Experts Score among all companies we track in this category. · better than 58%
5.0 ★★★★★ 13 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 13 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
8%reviews answered by the owner
Mar 2026latest review
Chesapeake Accounting Co at a glance
Customers consistently report long-term loyalty, citing friendly service, efficiency, and personalized attention to tax and payroll needs. Reviewers note that the firm offers competitive pricing compared to larger competitors and provides clear cost estimates upon request. With a perfect five-star rating from thirteen reviewers, no common criticisms appear in the provided excerpts, and the owner responded to a small percentage of the feedback.
- Google rating: 5.0 out of 5 from 13 reviews (100% five-star).
- Reviews on this page: 13 Google reviews (7 with written comments).
- Owner responses: the business replied to 8% of reviews.
- Most recent review: March 12, 2026.
- Service: Accountant serving Mount Healthy, Ohio.
Data from Google, last updated October 28, 2026.
Score profile vs other accountants
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Chesapeake Accounting Co: 94/100 on this factor. Category median: 90.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Chesapeake Accounting Co: 91/100 on this factor. Category median: 86.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Chesapeake Accounting Co: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
13 Google reviews we collected
- 5 stars13100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 7 written reviews
- Praise7100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude229%
- Speed & response229%
- Price & value114%
- Honesty & trust114%
- Would recommend114%
What customers talk about
We read 7 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Excellent friendly service year after year”
“My business has always been secured and efficient!”
“More than half the price cheeper than the big name tax preparers.”
“Year after year I trust them!”
“Highly recommend using them for all your tax and payroll needs.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Dennis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
My business has always been secured and efficient! So blessed to have Robyn and her staff for close to 20 years now………..
Kurt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
They are the best thing I could of ever asked for as a business owner! Thank you for everything!!
Vickie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Great. More than half the price cheeper than the big name tax preparers. Fast and very nice people. Call and they'll tell you how much it's going to be.
Sheila11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
We have been clients for years. There are many options from doing your taxes yourself to a plethora of agencies but Chesapeake takes care of us like only someone who knows you and cares to do what is best for you. Best in Class!
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 years ago★★★★★
Excellent company! Highly recommend using them for all your tax and payroll needs.
Photos
Customer reviews
5.0 ★★★★★ 13 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Dennis Dole1 reviewTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy business has always been secured and efficient! So blessed to have Robyn and her staff for close to 20 years now………..
Kurt Hume7 reviewsTotal number of Google reviews Kurt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are the best thing I could of ever asked for as a business owner! Thank you for everything!!
Greg SmithLocal Guide · 31 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent friendly service year after year
Vickie Tenhundfeld5 reviewsTotal number of Google reviews Vickie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat. More than half the price cheeper than the big name tax preparers. Fast and very nice people. Call and they'll tell you how much it's going to be.
Sheila Sumner11 reviewsTotal number of Google reviews Sheila has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe have been clients for years. There are many options from doing your taxes yourself to a plethora of agencies but Chesapeake takes care of us like only someone who knows you and cares to do what is best for you. Best in Class!
Jason Stark6 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent company! Highly recommend using them for all your tax and payroll needs.
rebecca foster8 reviewsTotal number of Google reviews rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleResponse from the owner · 3 years ago
Appreciate your business!
Sara BeltLocal Guide · 44 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEmily Lawler6 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBusiness details
- Address: 532 Harrison Ave, Harrison, OH 45030
- Phone: (513) 882-3530
- Website: chessieaccounting.com
- Service area: Mount Healthy, OH