Very Honest, Professional, Thorough, and Reasonably Priced I highly recommend Chicago Drain Tech. Jacob, the technician, was very honest, professional, knowledgeable, and thorough. He found several additional plumbing problems and showed me clear proof of every issue through photos and videos. He took his time explaining everything in detail and showed me exactly where the problems were. I now understand why the people who came to install my drywall never returned. There were too many plumbing issues that needed to be addressed before the walls could safely be closed. I previously paid another company to repair and replace the pipes throughout my entire basement, but I have now learned that all of the work was not completed properly. Old pipes, incorrect connections, and a leak were still left behind. I paid for the entire basement plumbing to be repaired, so I feel that I was cheated. Jacob explained everything clearly, took photos and videos, and showed me exactly what was wrong. I uploaded the same photos and videos into ChatGPT, and ChatGPT identified the exact same problems Jacob described. It explained the same issues nearly word for word, so I know Jacob truly knows what he is talking about. Their prices are also very reasonable, especially for the amount of time, care, documentation, and professional service they provided. I will definitely hire Chicago Drain Tech again. If the original company does not honor its pipe warranty and correct the unfinished work, I will be rehiring Chicago Drain Tech to complete the repairs properly. I thank God that the other two plumbers I previously hired did not show up because they actually did me a favor. I am extremely grateful that I found and hired this company instead. Chicago Drain Tech is very honest, professional, thorough, reasonably priced, and dependable. I highly recommend Jacob and this company. Sabrina

Chicago Drain Tech Emergency Plumbers
Chicago Drain Tech Emergency Plumbers at a glance
Customers frequently cite prompt availability, transparent pricing, and thorough explanations of plumbing issues as key positives for this Cicero-based business. Services range from emergency drain clearing and sewer repairs to fixture installations and hydrojetting. However, low-star reviews highlight patterns of poor communication, including unanswered inquiries and voicemail issues, alongside complaints about unexpected price changes and incomplete repairs.
- Google rating: 4.7 out of 5 from 74 reviews (93% five-star).
- Reviews on this page: 74 Google reviews (64 with written comments, 5 with photos).
- Owner responses: the business replied to 4% of reviews.
- Most recent review: July 11, 2026.
- Service: Garbage Disposal Installation Service serving Cicero, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
Reviews from Google, shown as published (original wording, unedited).
Amazing work, we had a grease wrap that was back up due to years of negligence. They came out right away and diagnose the problem and fix the issue properly. They A great communication and straightforward pricing, no hidden gimmicks. I’ll definitely be calling William again in the future and will be recommending to all my associates
Will was able to come check out my plumbing within hours of calling. I’d recommend to anyone looking for an honest and knowledgeable plumber.
Great customer service. Affordable and honest
Dependable work whenever I call them
Called to fix my toilet was at my house in no time and was cheap
Professional staff at reasonable pricing
William came out by himself, carried this monster up the stairs with no help got our new one in and he finances
Attempted to contact to hire for a job. Voicemail full. Didn't respond to text or the contact-us form on their website, even after 72 hours. 100% recommend looking for a different plumber than these folks.
They are very professional and resolve my problem the right way I will recommend them to anyone.
Business details
- Phone: (773) 691-0671
- Service area: Cicero, IL