Google users rate the Chicago Water Taxi 4.6 out of 5 based on 858 reviews. Many praise the scenic river views, affordability, and convenience for traveling between downtown and Chinatown. However, recurring complaints highlight long wait times due to limited boat capacity, inconsistent information regarding ticket policies, and difficulties with online purchasing processes.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
It's a trap. You pay $20 and then Realize you have to wait 2 hours because they only have one boat running and can only fit 20 people at a time. Save your time and money and just take the train
We took the $10 ride to Chinatown is a good way to get the views from the river, but only if you get a place in the upper deck. I was in the Lowe deck, and the view was quite limited.
I booked two one way tickets to Chinatown for $20. Our ride was very scenic. There are a couple of seats available outside but the majority were inside. I recommend boarding first to secure outdoor seating.
La mejor manera para dar un paseo por el río y ver la ciudad de una manera diferente!!
I think the Chicago Water Taxi is a great, inexpensive way to see the skyline from a different perspective. I’m a little disappointed they no longer offer the one-day fare that lets you hop on and off, and now charge $15 one way, but it’s still a relaxing way to enjoy the city and a convenient way to get to Chinatown from downtown. My advice is to get there early and get in line so you can grab a seat outside. That’s where you’ll really enjoy the views! I don’t think sitting inside would be nearly as much fun.
Chicago River and the views amazing. The boat tour is and educational.
Amazing and convenient.
Excelente
Amazing price for the ride to sail on river walk waters..
Fun, get to see all the sights