Calvin R. RobinsonLocal Guide · 107 reviews
Peaceful, cool and windy. The trip was a "dream come true" for couples. 100% good stuff.
Review from Google · view on Google
Chicago Water Taxi - Riverside Plaza
Chicago Water Taxi - Riverside Plaza at a glance
Google reviewers rate the Chicago Water Taxi 4.6 out of 5 based on 499 reviews, highlighting its affordability, scenic river views, and convenience for commuting or sightseeing. Positive feedback often mentions the relaxing nature of the ride and the distinct perspective of the city from the water. However, recurring criticisms include disorganized boarding lines, poor communication from staff at stations, and limited accessibility for passengers with disabilities or strollers. Some users also report discomfort due to heat and crowding during peak times.
- Google rating: 4.6 out of 5 from 499 reviews (72% five-star).
- Reviews on this page: 499 Google reviews (240 with written comments, 53 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 20, 2026.
- Service: Taxi Service serving Chicago, Illinois.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★499 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
Perumal KVLocal Guide · 317 reviews
Enjoyable ride
Review from Google · view on Google
Kailas Nagaraj13 reviews
Great cheap way to explore the city off of the Chicago River
Review from Google · view on Google
TimoteoLocal Guide · 182 reviews
Pour 10$ vous profite d'une balade très agréable sur le fleuve. Vous arrivez à Chinatown en 30 minutes et pouvez admirer le centre ville d'un point de vue splendide
Review from Google · view on Google
Nebojsa StanicLocal Guide · 125 reviews
Schedule terrible, website outdated
Review from Google · view on Google
Pedro DominguezLocal Guide · 369 reviews
Tool the water taxi to Chinatown near Trump tower, great experience overall. The horn is extremely loud, if you have little ones or sensitive ears bring ear plugs. Tip: if you don’t want to spend the extra money on the way back from Chinatown on the water taxi, use the Red line
Review from Google · view on Google
Marc JachLocal Guide · 78 reviews
Fast and convenient
Review from Google · view on Google
Adam MendezLocal Guide · 18 reviews
Linda experiencia vivida con mi familia
Review from Google · view on Google
Shay RLocal Guide · 161 reviews
The Chicago Water Taxi was a fun experience and a nice way to see the city from the water. The ride itself was enjoyable and offered great views, but it does get very crowded, especially during the summer. Seating is limited, so many people end up standing, and it can feel a little cramped. Because it’s packed, the ride can also get uncomfortable with the heat and the close quarters. I’m glad we tried it for the experience, but after doing it once, I’d probably choose Uber for getting around the city. It’s definitely worth trying at least once if you want the sightseeing experience!
Review from Google · view on Google
Pablo LoyolaLocal Guide · 181 reviews
Buen paseo de 25 minutos para llegar a china town que es michigan lake.
Review from Google · view on Google
Business details
- Address: South Branch Chicago River, Chicago, IL 60606
- Phone: (312) 337-1446
- Website: chicagowatertaxi.com
- Service area: Chicago, IL