How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%99+14Replies to reviews 7%50+3.5Craft & service penalty92−0.8Momentum penalty70−3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREChico Car Care
Chico, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 564 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Chico Car Care for 8 kinds of job.
Chico Car Care for oil change
Clear ✕All 104 Google reviews tagged “Oil change” · showing 80
Very knowledgeable.
I have taken my car to Chico Car Care for years. This last time I went in, my car needed significant repairs. Dan worked with me to get my car safely back on the road. He listened to my concerns and my needs and addressed those. I trust that when he says something needs to be done that it really needs to be done. He…
Chico Car Care is awesome! They have serviced my car a few times and always done in a timely and professional manner!
Chico Car Care is absolutely the best. I have my car serviced there regularly and I find them honest and reasonably priced. Unlike other places, they do not try to upsell me every time I am there. Dan and David are absolutely the best and I trust their advice.
Chico Car Car is my go to place for my car needs. Friendly, courteous staff & wonderful, experienced service @ a good price!!!
Fast and affordable. Dan and his crew are great about letting you know your vehicle maintenance options without trying to cram upsells down your throat.
Chico Car Care is the best! Great guys that give you honest feedback about your car's needs. Went to them after the dealership told me my 2007 Prius had a cracked wheel bearing that needed replacement and quoted me over 3K for a replacement bearing and an odometer replacement. CCC told me they didn't see anything…
Dan and his crew are great! Work is always done on time, estimates are accurate, and prices are way below what the dealership charges. And when pricey repairs are needed, they go way out of their way to find the best deal for you.
Chico Car Care is a reliable, efficient, and knowledgeable auto repair shop. Its staff is always courteous and explains the work my car needs and any future repairs or maintenance that could be done. They keep a maintenance calendar for me, which helps me budget for future repairs. Dan and the wonderful staff at…
Best service in Chico
Absolutely amazing service. Friendly, to the point, no BS. Gave me a list of "things to do right now" for maintenance on my 2013 Prius V and a small "recommended to do soon" list. Did all the important things for a very reasonable price considering all that was done, and all in one afternoon! Exactly what I was…
I’ve been taking my car to Dan for several years. They are efficient, kind and reliable. I always know that I will be well taken care of and trust their unwavering professionalism.
Dan always does a great job. Reliable and on time.
We have been using Chico Car Care for about 8 years. We live in Paradise and are happy to drive down to Chico to have our vehicles serviced at Chico Car Care. We own a 2003 Toyota 4runner and a 2017 Toyota Prius Prime plug in. They are quite good and we rely on them for everything from oil changes to helping with…
Great service every time!
I’ve used Chico Car Care to service my car since I moved to Chico in 2018. They’ve always done a great job, communicate things in a timely manner, and get the job done quickly.
Dan and his team always take great care of my car. They keep me updated on what to expect for repairs down the road and send a report. Great place to take your Lexus! Have been going for a few years now.
I can’t say enough positive words about Dan, David, and everyone at Chico Car Care! They just serviced and repaired my Lexus and it feels like it is brand new! They are honest and fair and always go the extra step to help. Why? Because that is the way they are. I have taken my car to Dan for many years now and you…
I have been using Chico Car Care for awhile now and have always have had professional attention, notifications, and services done to my Toyota Tundra. I have confidence in Dan, and his team, to continue to oversee service needed for my truck.
Great service as always. Been a patron of this establishment for 3.5 years now. I know that my 2014 Tacoma is in good hands and will last until my 10 year-old son gets his license, and many years beyond. Friendly staff, all that good stuff. Fair pricing on services—remember, you’re supporting a LOCAL BUSINESS here.…
As I have come to expect from Dan and his competent staff, their service that they provide us is beyond compare. I would not take our Lexus anywhere else in Chico. Would you?
If there is a better, more thorough Toyota service facility in Chico, I have yet to find it. In addition, every individual I have ever come in contact with at the shop has been courteous and pleasant. I will return. SW
I needed an oil change. They had a special called 'Road Trip Special.' The inspected every aspect of the Toyota Tacoma. They found some items that needed to addressed. Made me feel safe. Very professional and on time. Would reccomend.
Great service. Friendly people.
Great auto shop. Friendly staff, very helpful and honest. Much appreciated will be going back for all my Lexus repair needs!
My second time here and I was very happy with the timely service and well received information from the tech. I highly recommend and will be coming back, thank you Chico Car Care!
Dan and the rest of the crew are very well trained, reliable, honest, and courteous. The work they’ve done on my cars has been done been excellent. I can always depend on them to do the job correctly and professionally.
We ( now I) have entrusted our cars to you for maintenance and to be sure that when we took to the roads we would be safe. Many thanks for doing a superb job.
I took my Subaru to Chico Car Care. I am very satisfied with the service of my car. They were very thorough and attentive with excellent communication. The price was considerably lower than the Subaru dealership for the same maintenance service. I will definitely return for future service of my car.
Once again Dan and David at Chico Car Care solved my problem in a timely fashion. I arrived in a cloud of steam and they replaced my radiator, thermostat and hoses. And gave the car a special “for the road trip”.It was a peaceful drive home not having to watch the temperature gauge rising but rather knowing I was safe and ready for travel!
Love Chico Car Care. Always been accommodating and fair.
Chico car care is awesome. I was really scared when I broke down. They were very gracious and courteous. really appreciate the care and concern they showed me. David made sure to keep me in the loop at all stages. I will be going to Chico car care for all my car needs from now on!
Reasonable price, professional and friendly service.
I appreciate the detail diagnosis and the time flexibility! The services performed was excellent My car run much smoother than before.
Very nice and helpful. Easy to work with.
I go to this place exclusively for my 2012 Tundra. I like that they have technicians that specialize in Toyota’s. Detailed inspections EVERYTIME. I always leave feeling good about the service and also a better awareness of my vehicle.
Good service,
They were fast and friendly. I waited in their clean waiting space with complimentary coffee while they completed the oil change and inspection in about 45 minutes. I really enjoyed being able to book my appointment online as well!
In this day and age it is important to know that you got what you payed for. When I leave Chico Car Care I do so feeling relaxed because I know, beyond the shadow of a doubt, they did exactly what I told them to do and that it was done right. It's not just about getting a quality repair done; it's about trust!
I really like how Dan explained everything that was performed and even looked into the history of the car and inspected it to later tell me what would need to be changed asap and what would need to be changed within an X amount of time. Very kind and friendly.
Great spot. Reasonable pricing for all repairs I need.
Good service.
I have been frequenting Chico Car Care ever since I bought my 2014 Toyota Tacoma last year (Summer 2021). Recommended by a trusted friend who also drives a Tacoma, I decided to book my first oil change & service with Chico Car Care. They were able to get me an appointment within a very reasonable timeframe (~1…
Great service! Very thorough and made sure to check in that my truck was working well.
They know my vehicle better than I do. Thorough and efficient every time Thank you
Chico Car Care always does thorough vehicle inspections and tells me exactly what my vehicle needs. They never try to oversell services. Dan always explains what is going on and offers advice on what to do next. Chico Car Care is my go to for vehicle maintenance.
Good people to work with. Dan explained the options well. Took a special interest in my concerns. Calm low pressure. All around good experience.
I’ve been taking my two vehicles to Chico Car Care for over a year now. They are honest, know their Toyotas, are thorough, informative, and accommodating. They are my go-to car service and repair in Chico.
Great experience. Good customer service. They gave me a detailed report of everything and even checked up on me a couple days later. I’d definitely come back here for my next service.
Great professional service
Great service, Dan always understand how important is that I get my car back as back as possible.
I have been taking my car to Chico Car Care for about 3 years now. Each time I’m surprised by the level of customer service they provide. They are quick to book appointments, quick turn around, the prices are fair and they provide a detailed report on the condition and maintenance schedule for your car. I love the…
The owner is very responsive, knowledgeable, honest, and personable. I never worry that I am being up-saled or talked into something I don’t need. He has worked to get me a used part to replace on my Prius which saved me a lot of money. His expertise of the Prius is reassuring.
Very glad to have found Chico Car Care. They are very helpful and highly professional.
Great experience. They went above and beyond.
Dan and his team are amazing! Above and beyond, professional and highly competent. So glad I found them. Could not recommend Chico Car Care highly enough. You won't be disappointed. Thanks, Dan!
I first took my 08 Prius to Chico Car Care about a year ago to get a check engine light looked at. We had it scanned at Autozone and after looking up the code it appeared the coolant pump was toast and needed to be repaired. We had the car towed in to Chico and Dan and the crew diagnosed the car as having a “bad…
I've been using Dan and team at Chico Car Care for over 20 years. Love them! Always trustworthy, willing to work within my budget, never overcharge or sell unnecessary repairs. Highly recommended!
I TRUST CHICO CAR CARE FOR ALL MY LEXUS NEEDS.
I've had these guys work on 3 different cars of mine over the years and they are always great. Quality work from honest mechanics. This is where you should take your car.
Awesome service, they really care for your vehicle and your satisfaction.
Been here twice for two different cars. Both times they were open, honest, and professional.
It feels great to trust the people who take care of my car.
Friendly staff. Excellent communication on work being done and how much it will cost. Thorough and professional process. We have been taking our cars to Dan and his team for many years with all our vehicles past and present.
Fair pricing and excellent customer service! They did a complimentary inspection and it came back clean, I appreciate their honesty. Many other companies make dubious recommendations to squeeze more money out of their customers but not this place. Definitely my go to choice for vehicle maintenance in Chico!
Great customer service - Recommended by a local dealer as trained Prius mechanics - we’ve never yet been disappointed
Very nice people
These guys took my car in last minute before Xmas and fixed my car right up with brakes and pads and I was able to see my mom for Xmas. Excellent customer service!
Chico Car Care is fantastic! Helpful, timely and responsive! Used them for years!
Highly recommend if you need any work done on your vehicle! The owner, Dan, is very experienced and trustworthy. My engine failed on a Thursday. They got me in the next morning and I had my car back that afternoon running great. All in all their service was amazing. If you don’t have a mechanic or are looking for someone new this is the place to go.
Great job. Good communicators.
Chico car car has always done a very good and professional job. A place you can trust!
These folks get it right every time! Their customer service, expertise and industry knowledge have kept me coming back for years. The difference between these guys and dealership service is night and day. I've never had anyone mansplain the bill to me here despite being female, just up front, honest and respectful communication.
Chico Car Care is the best!!! Dan and his team are extremely professional and kind. They have always been extremely thorough in courtesy inspections and have completed service very well and in a timely fashion. I feel at ease taking my car in for service at Chico Car Care. Service is done perfectly the first time,…
I was very pleased with the communication about my car. I was kept apprised of what was happening and they worked to accommodate my schedule. I wil return for future repair and maintenance needs in the future.
Dan was knowledgeable and cost of work was a fair price. Business is in a convenient location. Nice to have someone in town who specializes in Toyotas.
Chico Car Car has the best service! Rex and Dan are very thoughtful and make sure you are okay with everything they do to the car before they start working. They even check in about a week after their services to make sure nothing is wrong. I would HIGHLY recommend Chico Car Care !!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 104 | — |
| General repairs & maintenance | 97 | — |
| Auto engine diagnostic | 50 | — |
| Vehicle Inspection | 34 | — |
| Air & cabin filter replacement | 33 | — |
| Auto maintenance | 28 | — |
| Brake service & repair | 26 | — |
| Brakes | 22 | — |
