How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%76+18.4Value 14%99+14Replies to reviews 7%50+3.5Craft & service penalty92−0.8Momentum penalty70−3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREChico Car Care
Chico, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 564 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Chico Car Care for 8 kinds of job.
Chico Car Care for vehicle inspection
Clear ✕All 34 Google reviews tagged “Vehicle Inspection”
Very knowledgeable.
Chico Car Care is absolutely the best. I have my car serviced there regularly and I find them honest and reasonably priced. Unlike other places, they do not try to upsell me every time I am there. Dan and David are absolutely the best and I trust their advice.
Chico Car Care is the best! Great guys that give you honest feedback about your car's needs. Went to them after the dealership told me my 2007 Prius had a cracked wheel bearing that needed replacement and quoted me over 3K for a replacement bearing and an odometer replacement. CCC told me they didn't see anything…
Always professional and honest.
Absolutely amazing service. Friendly, to the point, no BS. Gave me a list of "things to do right now" for maintenance on my 2013 Prius V and a small "recommended to do soon" list. Did all the important things for a very reasonable price considering all that was done, and all in one afternoon! Exactly what I was…
This is the only automotive repair shop that I use for my car. It's honest, timely, and very forthcoming with what needs immediate attention and what can wait. And they do not try to add repairs that are not needed at all and that's something we all need to be able to count on and is rare in this type of business.
I wish I could give more stars! Highly recommend. One of the few shops that are experts at Prius’s. Dan has amazing communication skills and is honest, fair and trustworthy. The entire staff is friendly and knowledgeable. We are lucky to have them in our community.
Great service every time!
Great service as always. Been a patron of this establishment for 3.5 years now. I know that my 2014 Tacoma is in good hands and will last until my 10 year-old son gets his license, and many years beyond. Friendly staff, all that good stuff. Fair pricing on services—remember, you’re supporting a LOCAL BUSINESS here.…
If there is a better, more thorough Toyota service facility in Chico, I have yet to find it. In addition, every individual I have ever come in contact with at the shop has been courteous and pleasant. I will return. SW
I needed an oil change. They had a special called 'Road Trip Special.' The inspected every aspect of the Toyota Tacoma. They found some items that needed to addressed. Made me feel safe. Very professional and on time. Would reccomend.
Great auto shop. Friendly staff, very helpful and honest. Much appreciated will be going back for all my Lexus repair needs!
Dan and the rest of the crew are very well trained, reliable, honest, and courteous. The work they’ve done on my cars has been done been excellent. I can always depend on them to do the job correctly and professionally.
I have been taking my car to Chico Car Care for years and years, and will continue to. Their prices are extremely fair. The folks there are so courteous and competent, and they never talk down to me because I'm a woman. Great place!
I took my Subaru to Chico Car Care. I am very satisfied with the service of my car. They were very thorough and attentive with excellent communication. The price was considerably lower than the Subaru dealership for the same maintenance service. I will definitely return for future service of my car.
On time, On price, Great service, Great work! Wouldn’t go anywhere else.
Only local mechanics able to fit me in the day I called where as the numerous others told me they were booked for the week. Had my car back and running the very next day! Absolutely fair pricing for their work, great at communicating, and overall a wonderful experience getting my car's issues resolved so quickly. Definitely recommend!
I go to this place exclusively for my 2012 Tundra. I like that they have technicians that specialize in Toyota’s. Detailed inspections EVERYTIME. I always leave feeling good about the service and also a better awareness of my vehicle.
They were fast and friendly. I waited in their clean waiting space with complimentary coffee while they completed the oil change and inspection in about 45 minutes. I really enjoyed being able to book my appointment online as well!
In this day and age it is important to know that you got what you payed for. When I leave Chico Car Care I do so feeling relaxed because I know, beyond the shadow of a doubt, they did exactly what I told them to do and that it was done right. It's not just about getting a quality repair done; it's about trust!
I really like how Dan explained everything that was performed and even looked into the history of the car and inspected it to later tell me what would need to be changed asap and what would need to be changed within an X amount of time. Very kind and friendly.
Great spot. Reasonable pricing for all repairs I need.
My 2000 Lexus RX300 had the check engine light on for a long time. Dan was able to fix it, change my spark plugs, fix my sunroof leak due to drains being clogged, changed my cabin air filter and did a full inspection. He did all of this within 24 hours of dropping the car off. I had originally gone to him in 2011…
Good service.
I have been frequenting Chico Car Care ever since I bought my 2014 Toyota Tacoma last year (Summer 2021). Recommended by a trusted friend who also drives a Tacoma, I decided to book my first oil change & service with Chico Car Care. They were able to get me an appointment within a very reasonable timeframe (~1…
Great customer interaction. Accurate, on time and very knowledgeable. They found the problem my Lexus dealer did NOT! Thank you Chico Care Care
fast information to me and fast service very happy doing business with them
Honest and trustworthy. Replaced worn out parts. Thorough. Passed smog after inspection. Dan and his crew are awesome.
Chico Car Care always does thorough vehicle inspections and tells me exactly what my vehicle needs. They never try to oversell services. Dan always explains what is going on and offers advice on what to do next. Chico Car Care is my go to for vehicle maintenance.
CCC did thorough diagnosis of vehicle I wanted to buy and gave a good recommendation that made me feel comfortable. I received diagnostic report for future service. I'm very glad for their expertise
The gently-used Lexus RX350 that I had purchased three weeks earlier suddenly was dead to the world due to an electrical problem. I had it towed to Chico Car Care where are they performed a complete auto assessment, finding the problem to be a dead alternator. Dan and his crew took great care of me and I look…
Great professional service
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 104 | — |
| General repairs & maintenance | 97 | — |
| Auto engine diagnostic | 50 | — |
| Vehicle Inspection | 34 | — |
| Air & cabin filter replacement | 33 | — |
| Auto maintenance | 28 | — |
| Brake service & repair | 26 | — |
| Brakes | 22 | — |
